Reception

Reviews of Apple Farm

3.5 out of 5
Apple Farm
2015 Monterey St, San Luis Obispo, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 861 out of 1353 reviews" "
Rating 8 - Good. 301 out of 1353 reviews" "
Rating 6 - Okay. 112 out of 1353 reviews" "
Rating 4 - Poor. 50 out of 1353 reviews" "
Rating 2 - Terrible. 29 out of 1353 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was perfect! Room was decorated so cute! Loved the hot tea and cookies in lobby. Can’t wait to stay again!!
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the country feel. It was a charming place. Staff were friendly.
Stayed 1 night in Apr 2024
Response from Adam Bills (Assistant General Manager) on 19 Apr 2024
Thank you for your review! Our staff are all fairly new but we have good people that care about our guests needs

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Apr 2024
Response from Adam Bills (Assistant General Manager) on 19 Apr 2024
Thank you for your review

10/10 Excellent

M. Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Charming and great hospitality.
Stayed 2 nights in Apr 2024
Response from Adam Bills (Assistant General Manager) on 19 Apr 2024
Thank you for your review

8/10 Good

JAMES

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here before. Love the property. Jacuzzi was down and has been for a while they said. Cookies at checkin is a nice touch
Stayed 1 night in Apr 2024
Response from Adam Bills (Assistant General Manager) on 19 Apr 2024
Dear James,The hot tub was only down for 1 week as we ordered an entire new heater for it. It is installed and rocking away currently. It was a bad time for it to go down though, we apologize.

10/10 Excellent

betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service. Room is big and comfortable.
Stayed 1 night in Apr 2024
Response from Adam Bills (Assistant General Manager) on 17 Apr 2024
Thank you for your review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Adam Bills (Assistant General Manager) on 17 Apr 2024
Thank you for your review

10/10 Excellent

mae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Adam Bills (Assistant General Manager) on 15 Apr 2024
Thank you for your review!

10/10 Excellent

Lessa

Liked: Cleanliness, staff & service, property conditions & facilities
This is adorable. As a history teacher, I am very impressed by the Mill- Such a neat aspect to be near. As a visitor, I am charmed by the sweet decor, the cleanliness and amount of work and care by the staff- everyone is really nice.
Stayed 1 night in Apr 2024
Response from Adam Bills (Assistant General Manager) on 14 Apr 2024
Dear Lessa,Thank you so much for your review! We are happy you love our facilities. More interesting things are to come in the near future so please visit us again!

10/10 Excellent

DeAnna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is 80 degrees.
Stayed 1 night in Apr 2024
Response from Adam Bills (Assistant General Manager) on 14 Apr 2024
Thank you for your review

10/10 Excellent

Ema, Ventura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Adam Bills (Assistant General Manager) on 13 Apr 2024
Thank you for your review

6/10 Okay

Ash P.

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place but breakfast is not complimentary. Their listing is misleading. Otherwise, quaint and beautiful.
Stayed 1 night in Apr 2024
Response from Adam Bills (Assistant General Manager) on 12 Apr 2024
Dear Ash,The listing shows we have breakfast available (surcharge) which means breakfast is extra. This is taken right off the Expedia website. Otherwise, Thank you for your review

10/10 Excellent

Elle

Liked: Cleanliness, staff & service, property conditions & facilities
Older charming inn! Clean, friendly staff. I will definitely stay there again.
Stayed 2 nights in Apr 2024
Response from Adam Bills (Assistant General Manager) on 12 Apr 2024
Thank you for your review!

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service! Nice room with an updated bathroom. But our room was right next to 101 and noisy. Also, the jacuzzi wasn’t working.
Stayed 1 night in Apr 2024
Response from Adam Bills (Assistant General Manager) on 12 Apr 2024
Hello Alexandria,Yes, our hot tub heater went out, unfortunately. These things are not forseen and we did not have a hot tub for our guests. A new heater was ordered and will be installed the day is arrives. We apologize for the inconvenience.

10/10 Excellent

Roni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very quaint Inn. The room I had was a single queen room. It was nicely decorated and was clean. The bed was very comfortable and the bathroom/shower was very clean. I highly recommend this Inn. The price was $75 which scared me a little but the bang for the buck was amazing. Very welcoming great hospitality- warm chocolate chip cookie!
Stayed 1 night in Apr 2024
Response from Adam Bills (Assistant General Manager) on 12 Apr 2024
Dear Roni,Yes depending on what time of year and whats going on in the town will depend on what the rates are. You just so happened to be one of the lucky ones!

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly reception. Sweet property, and perks at checkin were a very nice touch. Room is very clean and comfortable, has everything needed.
Stayed 1 night in Apr 2024
Response from Adam Bills (Assistant General Manager) on 10 Apr 2024
Dear Elena,We are happy you enjoyed your stay with us. Please come to visit us again soon!

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay except for the fact that the restaurant on the property was only open for breakfast. The front desk said they haven't returned to regular hours since COVID. I find it very strange that they haven't found a way after all this time to staff their Inn.
Stayed 1 night in Apr 2024
Response from Adam Bills (Assistant General Manager) on 10 Apr 2024
Dear Debra,Thank you for your review! Just so you are aware it is not a staffing issue for our restaurant, its a demand issue. Since Covid we have tried opening and there are not enough people coming to justify the labor spent to staff for lunch and dinner. We are working on other possibilities in the near future.Thank you

8/10 Good

Alexandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
This hotel served it's purpose for our brief stay in San Luis Obispo. The room was a nice size and clean, though it smelled a little musty, the furniture is a bit dated, and the bathroom sink faucet needed some tightening. The complimentary cookies and wine tasting was a nice bonus, and my kid liked the water wheel, frog pond, and little wooden apple gift.
Stayed 2 nights in Apr 2024
Response from Adam Bills (Assistant General Manager) on 10 Apr 2024
Dear Alexandra,Thank you for your feedback! I have partnered up with my maintenance and we got these issues fixed right away. Thank you for letting us know. Please come visit us again

10/10 Excellent

CHRISTINE, LA JOLLA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Adam Bills (Assistant General Manager) on 10 Apr 2024
Thank you for your review!

10/10 Excellent

Christina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Enjoyed the hospitality, how considered everything was.
Stayed 2 nights in Apr 2024
Response from Adam Bills (Assistant General Manager) on 10 Apr 2024
Thank you for your review

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
very cozy feel and the room was big and roomy;).
Stayed 1 night in Apr 2024
Response from Adam Bills (Assistant General Manager) on 10 Apr 2024
Thank you for your review!

10/10 Excellent

Kamil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming little hotel in SLO.
Stayed 1 night in Feb 2024
Response from Adam Bills (Assistant General Manager) on 5 Apr 2024
Thank you for your review

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Adam Bills (Assistant General Manager) on 6 Apr 2024
Thank you for your review!

8/10 Good

Cary, USA

Travelled with family and small children
Liked: Cleanliness
It is a cozy hotel, though, very dated. They do not have daily maid service, which I miss, I had to go to the front desk to ask for more towels, and to have the trash emptied and did that at 10 o’clock in the morning and it still wasn’t done by 4 o’clock in the afternoon.
Stayed 3 nights in Apr 2024
Response from Adam Bills (Assistant General Manager) on 5 Apr 2024
Dear Cary,We apologize you did not get room service on time. This is not normal practice for our hotel. The reason we do not offer daily turnover service is because still 90% of our guests do not want it. If you want it during you entire stay you can let us know at the front desk when you check in and we can schedule that for you.Thank you for your feedback

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Adam Bills (Assistant General Manager) on 6 Apr 2024
Thank you for your review

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming Inn with an excellent front desk staff. The facility is clean and comfortable. Might suggest they improve their TV set up, which is not user friendly.
Stayed 1 night in Apr 2024
Response from Adam Bills (Assistant General Manager) on 4 Apr 2024
Dear Thomas,Thank you for your review! We are working on a plan for the tv setup. It is in the works

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Easy and convenient to get in and out of. Large nicely decorated room.
Stayed 2 nights in Apr 2024
Response from Adam Bills (Assistant General Manager) on 4 Apr 2024
Thank you for your review

10/10 Excellent

Debbi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was adorable! They had one staff person at the desk but she was amazing, friendly and informative.
Stayed 1 night in Mar 2024
Response from Adam Bills (Assistant General Manager) on 4 Apr 2024
Dear Debbi,Thank you for your review! Yes Brady is an amazing asset to our front desk staff! Please visit us again

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Adorable and quiet property located about a mile from the downtown area. We had a very comfortable stay and enjoyed the activities (wine tasting, apple hunt) of the hotel. The rooms were spacious and beds were comfortable. The bathroom was a bit outdated but that gives the places its charm, in my opinion. The staff was friendly, helpful, and accommodating. We can’t wait to stay there again!
Stayed 1 night in Mar 2024
Response from Adam Bills (Assistant General Manager) on 2 Apr 2024
Dear Brooke,Thank you for your review! The golden apple hunt was a first for the apple farm this year and we are so glad you were a part of it and enjoyed it! More things like this are to come in the future so please visit us again!

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and having Easter breakfast at the restaurant
Stayed 2 nights in Mar 2024
Response from Adam Bills (Assistant General Manager) on 2 Apr 2024
Thank you for your review! Easter breakfast is very unique. please visit us again

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, easy access to downtown SLO. Spacious rooms with added touch of gas fireplace, sitting area, bottled water, comfortable bed. Did not eat at the restaurant. Went to wine tasting in the afternoon and bought a bottle of wine for our dinner there. Reasonably priced wines and reasonably priced rooms.
Stayed 2 nights in Mar 2024
Response from Adam Bills (Assistant General Manager) on 2 Apr 2024
Dear Kevin,Thank you so much for your review!

10/10 Excellent

Jonathan

Stayed 2 nights in Mar 2024
Response from Adam Bills (Assistant General Manager) on 21 Apr 2024
Thank you for your review

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute. Cozy. Clean.
Stayed 1 night in Mar 2024
Response from Adam Bills (Assistant General Manager) on 1 Apr 2024
Thank you for your review

4/10 Poor

Ronald

Travelled with family
Disliked: Amenities
Expedia advertises breakfast. We were there Sunday night and left Monday morning. We were told they did not serve breakfast on Monday or Tuesday. We were given paper bag with a muffin, yogurt and orange for breakfast to go. The ad also shows a restaurant. The restaurant has not been open since the beginning of Covid according to the person at check in. We were told by many friends that the hotel had great food. Had we known the restaurant was not open we ever would have stayed there (We walked a block away to get our dinner). The room itself looked old and dated. There was a chip out of the floor by the entry way, The bathroom was very narrow. The space between the toilet and shower was very narrow and knees could almost touch the shower door. The space on either side of the bed was also very narrow for a king-sized bed. It was more appropriate for a queen-sized bed. This place was a waste of time and money. I would like a credit of refund for this stay. I have used Expedia for years and this is the first time I have had such a terrible experience.
Stayed 1 night in Mar 2024
Response from Adam Bills (Assistant General Manager) on 31 Mar 2024
Hello Ronald,We are sorry you had a bad experience with Expedia. For all up to date information, you can go to our direct website. During slow months the restaurant is closed on Mon-Tues. Addressing the room, may I suggest making future reservations in our main inn. Rooms are more spacious than our motel-style trellis court rooms.Thank you for your feedback

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained, room was nice, clean and staff was very nice and check in and check out was flawless.
Stayed 2 nights in Mar 2024
Response from Adam Bills (Assistant General Manager) on 30 Mar 2024
Thank you for your review

10/10 Excellent

RONALD

Stayed 3 nights in Mar 2024
Response from Adam Bills (Assistant General Manager) on 19 Apr 2024
Thank you for your review

10/10 Excellent

Eugine

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my night here.
Stayed 1 night in Mar 2024
Response from Adam Bills (Assistant General Manager) on 29 Mar 2024
Thank your for your review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Adam Bills (Assistant General Manager) on 29 Mar 2024
Thank you for your review

10/10 Excellent

Justin

Travelled with family, Travelled with partner
Great service!!
Stayed 1 night in Mar 2024
Response from Adam Bills (Assistant General Manager) on 28 Mar 2024
Thank you for your review

10/10 Excellent

Aaron

Stayed 1 night in Mar 2024
Response from Adam Bills (Assistant General Manager) on 17 Apr 2024
Thank you for your review

10/10 Excellent

Mark

Business traveller
Liked: Amenities
Nice location
Stayed 1 night in Mar 2024
Response from Adam Bills (Assistant General Manager) on 27 Mar 2024
Thank you for your review!

8/10 Good

jennie

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Adam Bills (Assistant General Manager) on 28 Mar 2024
Thank you for your review

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean rooms
Stayed 1 night in Mar 2024
Response from Adam Bills (Assistant General Manager) on 26 Mar 2024
Thank you for your review!

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute property. Love the room with the gas fireplace. Everything was clean and the staff was super nice.
Stayed 2 nights in Mar 2024
Response from Adam Bills (Assistant General Manager) on 25 Mar 2024
Thank you for your review! Its nice to hear the staff is doing great from our guests!

4/10 Poor

Anahid

Travelled with family
Disliked: Property conditions & facilities
The property itself was decent but the room felt like you were living in a house with a ton of people. The internet kept cutting in and out, you have a tv in the room but it kept turning off and cutting off the internet. Front desk was notified and the response was pretty much a your lucky it worked to begin with. Can hear the people upstairs banging around or even walking. If you have any work to do don’t count on it happening since the internet is awful.
Stayed 2 nights in Mar 2024
Response from Adam Bills (Assistant General Manager) on 25 Mar 2024
Dear Anahid,We are sorry you had a bad experience. Our TVs are not currently set up for internet streaming channels. That is why it cuts in and out. We are working on adding this feature for our guests in the near future. As for the guests being loud, the hotel cannot 100% control this, but a call to the front desk would help. Also requesting a room upstairs would help as well in the future. Thank you for your feedback

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Adam Bills (Assistant General Manager) on 25 Mar 2024
Thank you for your review

10/10 Excellent

Hao

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Plenty of open space. Service was great! Thank you! The only regret was the restaurant does not open on Monday and Tuesday while we stayed.
Stayed 2 nights in Mar 2024
Response from Adam Bills (Assistant General Manager) on 24 Mar 2024
Thank you for your review! Yes during winter months the restaurant is closed on our slowest days. It is posted on all sites. Please come and visit us again to enjoy our breakfast!

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Felt more like home than a hotel, nice. Little small but works out for 1 night. Lightbulb colors by bed, would be nice to have them same color, little detail. Nice touch with fireplace in room with a seating area. Nice use of space. I heard the breakfast at the restaurant was really good, but it was closed the morning we were there.
Stayed 1 night in Mar 2024
Response from Adam Bills (Assistant General Manager) on 23 Mar 2024
Dear Amy,Thank you for the great review! Rooms in our main inn are more spacious than the trellis court. I will have maintenance look at the light bulbs in the rooms.

10/10 Excellent

Alicia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Adam Bills (Assistant General Manager) on 22 Mar 2024
Thank you for your review

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The room was very clean and comfortable. We liked that housekeeping only came when requested, but when we needed anything it was done right away. The decor was not our taste, but everything was very well kept. Bed was comfortable, quiet building, easy parking. Would definitely recommend!
Stayed 3 nights in Mar 2024
Response from Adam Bills (Assistant General Manager) on 17 Mar 2024
Dear Jeremy,Thank you for your review! As for the decor, we do try to keep some of the nostalgia of old-time Apple Farm and modernize it. We appreciate all feedback!