2/10 Terrible
Jorddann, Mundelein
25 Apr 2024
Disliked: Amenities, property conditions & facilities
I wish I could say I loved my stay, but it was more aggravating, especially during my birthday and not only did I not get my check in information but at 1 AM I was unable to get into the room after traveling all day and they made me problem solved when I had tried to get into the gate And I was on hold for an hour you the videos and photos they sent. You are not actual way to get into the property there’s cats and trash everywhere. I had to use a set of keys, which I almost lost multiple times due to the Flimsy of the keychain Was given a call in four days to fix my keyless entry or compensated for a different unit. Very disappointed my birthday was Ruined a huge inconvenience do not match the actual property at all where I’ve ever had in my life and I travel weekly. Only nice part is on the ocean.
Jorddann
Stayed 4 nights in Apr 2024