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Overview of InterContinental San Juan

Photo gallery

Featured image
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Hypo-allergenic bedding, minibar, in-room safe, desk

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationIsla Verde Beach4 min walk
    Popular LocationCarolina Beach5 min walk
    Popular LocationBalneario de Carolina17 min walk
    AirportSan Juan (SJU-Luis Munoz Marin Intl.)6 min drive
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About this area

Carolina

Located on the beach, InterContinental San Juan is in Carolina's Isla Verde neighbourhood, an area with great airport proximity. Pan American Pier and Port of San Juan are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Carolina Beach and Balneario de Carolina. Looking to enjoy an event or a game? See what's going on at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with skydiving and cave exploring.
Visit our Carolina travel guide
Popular Location

What's nearby

  • Isla Verde Beach - 4 min walk
  • Carolina Beach - 5 min walk
  • Balneario de Carolina - 17 min walk
  • Centro Europa - 5 min drive
  • Casino del Mar at La Concha Resort - 6 min drive

Getting around

  • Pinero Station - 7 min drive
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.) - 6 min drive

Restaurants

  • Aleli — 1 min walk
  • Ruths Chris Steakhouse — 1 min walk
  • Meat Market Miami - 4 min walk
  • Platos - 6 min walk
  • Zest - 6 min walk

About this property

InterContinental San Juan

Beach spa retreat, walking distance from Isla Verde Beach
Catch some rays at the beach or spend the day relaxing at InterContinental San Juan's full-service spa. Then enjoy a meal at one of the hotel's 7 restaurants. All 398 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Guests will also find balconies, iPod docking stations and 24-hour room service.
InterContinental San Juan offers 398 forms of accommodation with iPod docking stations and minibars. Rooms open to balconies. 42-inch Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Akua Spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: USD 20 per day
  • Valet parking: USD 25 per day
  • Extended parking
  • Motorhome/coach/lorry parking
  • Parking height restrictions apply
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–noon: USD 27 per person
  • 7 restaurants and 2 coffee shops
  • 2 beach bars, 6 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
As of December 1, 2020, this property will no longer be an IHG-branded hotel but all reservations will continue to be honored by the property.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
  • Fitness facility
  • Health club
  • Hot springs
  • Indoor pool
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Public bath
  • Restaurant
  • Sauna
  • Spa tub
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Health club
  • Hot springs
  • Indoor pool
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Public bath
  • Restaurant
  • Bar/lounge
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 18 per cent of room rate

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 27 per person (approximately)
  • Self-parking fee: USD 20 per day (in/out privileges)
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Early check-in fee: USD 100 (subject to availability)
  • Late check-out fee: USD 80 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)

Property is also known as

InterContinental Hotel San Juan
InterContinental San Juan
San Juan InterContinental
Intercontinental San Juan Hotel Isla Verde
InterContinental San Juan Puerto Rico/Isla Verde
Intercontinental San Juan Resort And Casino
InterContinental San Juan Hotel
InterContinental San Juan Resort Carolina
InterContinental San Juan Resort
InterContinental San Juan Carolina
InterContinental Juan Carolin
Intercontinental Juan Carolina
InterContinental San Juan Hotel
InterContinental San Juan Carolina
InterContinental San Juan Hotel Carolina

Frequently asked questions

Can I cancel my reservation for free at InterContinental San Juan and receive a full refund?
Yes, InterContinental San Juan offers free cancellation on select room rates, because flexibility matters! Please refer to InterContinental San Juan cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at InterContinental San Juan?
As of 29 Nov 2020, prices found for a 1-night stay for 2 adults at InterContinental San Juan on 1 Dec 2020 start from £225, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does InterContinental San Juan have a pool?
Yes, this property has an outdoor pool.
Is InterContinental San Juan pet-friendly?
No, only service animals are welcome at the property.
How much is parking at InterContinental San Juan?
Self-parking is available for USD 20 per day. Valet parking is available for USD 25 per day.
What time is check-in at InterContinental San Juan?
Check-in is from 3:00 PM - midnight. Early check-in is available for a fee of USD 100 (subject to availability).
What time is check-out at InterContinental San Juan?
Checkout is at noon. Late checkout is available for USD 80 (subject to availability).
Where is InterContinental San Juan located?
Nestled on the beach, this Isla Verde hotel is within a 5-minute walk of Isla Verde Beach and Carolina Beach. Balneario de Carolina is 0.9 mi (1.4 km) away.
4.2
Very good
5 - Excellent
514
4 - Good
283
3 - Okay
118
2 - Poor
43
1 - Terrible
32

4.3/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with family, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building. Covid ruined the spa. But overall it was a delight
Stayed 4 nights in Nov 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious, clean and beautiful. The pool area is very big, clean and the staff is very friendly. They have excellent safety measures for COVID-19. I recommend this hotel.
Stayed 2 nights in Nov 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel & good service highly recommend!!!
Stayed 3 nights in Nov 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The location is excellent and close to everything.
Stayed 1 night in Nov 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ocean view, and the staff was very friendly!
Stayed 4 nights in Nov 2020

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