Title: In The Heart of Old San Juan | Retreat on Calle Fortaleza | by Otium Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # In The Heart of Old San Juan | Retreat on Calle Fortaleza | by Otium Apartment with kitchen, a short walk to Port of San Juan ![Hair dryer, towels, soap, shampoo](https://images.trvl-media.com/lodging/111000000/110300000/110298700/110298648/5c321757.jpg?impolicy=resizecrop&rw=598&ra=fit) - Overview - Amenities - Policies - Location Immerse yourself in the vibrant history and culture of Old San Juan at this charming studio apartment. Centrally located, you'll be surrounded by cobblestone streets, colorful buildings, and centuries-old landmarks. Enjoy a fully equipped kitchen with local coffee and tea as well as snacks to get you started on your adventure. 7.4 Good ### Entire apartment 1 bedroom1 bathroom600 sq ft ## Popular amenities - Dryer - Washer - Parking available - Kitchen - Air conditioning - Free WiFi ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### In The Heart of Old San Juan | Retreat on Calle Fortaleza | by Otium Immerse yourself in the history and culture of Old San Juan at this charming studio apartment. Located in the heart of this UNESCO World Heritage Site, you'll be surrounded by cobblestone streets, nice cafe's, colorful buildings, and centuries-old landmarks. •Modern & Comfortable: Enjoy a fully equipped kitchen, rain showers, soft bedding and smart HD TV •Centrally located in Old San Juan •Complimentary local coffee and tea and snacks •Walking distance to attractions, restaurants & shops We do our best to tailor each experience to our guests' preferences. Want advice or suggestions? We are always available at your disposal. Need a place to stay but don't feel like chatting? That's okay, too; we won't be offended. Old San Juan is a vibrant and historic neighborhood known for its cobblestone streets, colorful buildings, and centuries-old landmarks. It is a UNESCO World Heritage Site and one of the most popular tourist destinations in Puerto Rico. The neighborhood is home to a variety of restaurants, cafes, bars, and shops, as well as several historical attractions, such as the San Juan Cathedral, the Castillo San Felipe del Morro, and the Fortaleza San Cristóbal. Old San Juan is also a great place to walk, bike, or take a horse-drawn carriage ride. The neighborhood is safe and family-friendly, and there is something for everyone to enjoy. Guest will access the entire apartment and property common areas. The apartment is a studio apartment with a total floor area of 600 square feet. It has one bedroom, one bathroom, and a living area with a kitchen. The bedroom has a queen-size bed and a mirror with drawers. The living area has a sofa, a coffee table, and a dining table. The kitchen is fully equipped with a stove, oven, refrigerator, microwave, and dishwasher. The bathroom has a shower and a toilet. The apartment is located within walking distance of several public transportation stops. There are also several taxi and ride-sharing services available in San Juan. If you are driving, you can park at designated street parking locations. Guests must be at least 21 years of age to check-in. Check-in time is at 4P local time. Checkout time is at 11 AM local time. We want to provide a delightful experience to our incoming guests, so we need your help vacating your unit on time. Please be advised any unauthorized checkout past 11 AM will have an additional cost. We offer several paid amenities as add-on services. After the reservation, these paid amenities can be ordered through the Marketplace tab in our Guidebook. We offer packages such as early check-in, late check-out, pack-n-play travel crib, air mattress, and birthday balloons. Our Beach Essentials only include beach towels and beach chairs. To make your stay even more enjoyable, we’ve included an Otium Starter Package in each of our properties. This package includes all the essentials you’ll need to get you started and feel right at home. You’ll find 2 large bath towels, 1 beach towel, 1 washcloth per guest, along with a hand towel per bathroom. We’ve also included mouthwash and toothpaste in each bathroom for your convenience. To keep you feeling fresh and clean, you’ll find shampoo, conditioner, and body wash provided. For your snacking pleasure, we’ve included 2 snacks per guest, along with water and 1 paper towel. We’ve also got you covered with 2 toilet papers, dish soap, and hand soap. So sit back, relax, and enjoy all the amenities that come with your stay. If you need more amenities you may purchase our Otium Replenish Package, Towel Replenish Package, and Blanket Replenish Package via our Marketplace. Please be respectful of the home, as we like to keep it in good condition. No parties or events are allowed. The house rules here are very important. Parties, loud music or noise, and smoking are strictly prohibited. Quiet hours begin at 10 PM. Please be respectful of your noise level during quiet hours. Our neighbors live here full-time, and we work hard to maintain good relationships with them. Our home is equipped with NoiseAware, which measures sound levels and alerts us if things are too loud so we can give you a heads-up. NoiseAware does not record content; it only measures noise levels, so your privacy is 100% guaranteed. To abide by all legal requirements and building security rules, you may be asked to provide a copy of your official government-issued photo ID, confirm your contact information, provide a valid credit card with a name that matches your ID, pass through our verification portal and, in some instances, complete a criminal background check. Important note: The information is collected for screening and verification only and is not stored or used for any other purposes. Please be advised that all guests will be asked to sign a rental usage agreement that governs the terms of the stay. By completing the reservation you agree to the following: \-You agree to be bound by our rental terms and conditions. \-You acknowledge that you will be required to provide a copy of a valid government-issued ID and matching credit card prior to check-in. \-You acknowledge that you may be required to undergo a background check if mandated by the property management company or the building, as stated in accordance with your rental agreement and the condition of the booking. \-You acknowledge that there is a non-refundable damage waiver fee of $25 to cover any potential incidentals during your stay. \-You understand that your check-in instructions might be withheld until you have successfully completed our verification portal. CTPR-Registration0679204683 ## Property amenities ### Internet - Available in the apartment: Free WiFi ### Parking and transport - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Hob - Microwave - Paper towels - Refrigerator - Toaster ### Dining - Dining table ### Bedrooms - Bedroom - Bedsheets provided ### Bathroom - 1 bathroom - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Living spaces - Dining table ### Entertainment - Games - Smart TV ### Laundry - Laundry facilities - Washing machine ### Work spaces - Desk ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Lift - Smoke-free property ### Services and conveniences - Iron/ironing board ### Location highlights - In the city centre ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - 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Washer - Dryer - Pet-friendly - Air conditioning 8.8 Excellent 6 reviews £190 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=93404985&PinnedHotelID=93404985&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 4:00 PM Contactless check-in and check-out are available Minimum check-in age - 21 ### Check-out Check-out before 11:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions ### Rules Check-in: After 4:00 PM Checkout: 11:00 AM No smoking ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher, a first aid kit and a deadlock This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation Property Registration Number 204683 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as 5683f13d-b6da-4cb9-b3cb-82066ed047c9 ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.46510%2C-66.11491&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=648AeCyiARJJXeuUnbC-Lq-V0sM=) San Juan, PR #### What's nearby - Port of San Juan - 2 min walk - 0.2 miles - Condado Beach - 5 min drive - 2.5 miles - Distrito T-Mobile - 5 min drive - 2.7 miles - Puerto Rico Convention Center - 6 min drive - 3.1 miles - Pan American Pier - 7 min drive - 3.2 miles #### Getting around - Domenech Station - 11 min drive - San Juan (SJU-Luis Munoz Marin Intl.) - 29 min drive #### Restaurants - ‪Café Cuatro Sombras - ‬3 min walk - ‪Café Manolín - ‬1 min walk - ‪Pirilo Pizza Rústica - ‬1 min walk - ‪Chocobar Cortés - ‬2 min walk - ‪Café Finca Cialitos - ‬2 min walk ## Frequently asked questions ### Is In The Heart of Old San Juan | Retreat on Calle Fortaleza | by Otium pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at In The Heart of Old San Juan | Retreat on Calle Fortaleza | by Otium? > Check-in begins at 4:00 PM. ### What time is check-out at In The Heart of Old San Juan | Retreat on Calle Fortaleza | by Otium? > Checkout is at 11:00 AM. ### Where is In The Heart of Old San Juan | Retreat on Calle Fortaleza | by Otium located? > Located in Old San Juan, this apartment building is within a 5-minute walk of Calle Fortaleza and Port of San Juan. Condado Beach and Puerto Rico Convention Center are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## In The Heart of Old San Juan | Retreat on Calle Fortaleza | by Otium Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 1 8 - Good 0 6 - Okay 2 4 - Poor 0 2 - Terrible 0 ### 8.0/10 Cleanliness ### 4.0/10 Amenities ### 6.0/10 Eco-friendliness ### 10/10 Excellent #### Adrian C. 26 Dec 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Amazing Stay and Awesome Staff This trip had the chance to be a disaster but Otium took all the necessary steps to make sure my wife and I had an enjoyable stay. We were originally booked to stay in Old Town San Juan, but due to a power outage, we needed to be rebooked at another one of their facilities. We learned this mid-flight to San Juan, which made us nervous. By the time we had our luggage, Otium had us booked at one of their locations in Condado, still very much in the heart of San Juan. When we arrived we were greeted by staff who were expecting us. Checking took no time and our room was spacious, clean, and quiet. The facility was fun - I highly recommend the hotel bar. The bartender was very friendly and gave us great recommendations. We loved out time here and I recommend anyone traveling to San Juan to consider staying here. ##### Adrian C. Stayed 1 night in Dec 2024 ### 6/10 Okay #### BARBARA I. 21 May 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Comfy however… While the unit was relaxing and centrally located which we enjoyed there were 2 issues. Entry to building door was very difficult to unlock until you could figure out exactly how to pull key out a little to unlock. Then the room was very humid, put AC on dehumidify yet the room stayed damp, cool but damp. Also the interior wall was part window which made it so you could hear everything in hallway and you could be heard in hallway. ##### BARBARA I. Stayed 7 nights in May 2025 ### 6/10 Okay #### carlos 12 Jan 2025 Disliked: Amenities, communication Ofrece estacionamiento y no tiene. Algo de polv en los abanicos ##### carlos Stayed 2 nights in Jan 2025