Title: Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1217465&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Plaza De Armas Old San Juan Morning coffee on a sunny terrace sets the stage for exploring Old San Juan's historic treasures, with the cathedral just steps away ## Photo gallery for Hotel Plaza De Armas Old San Juan ![Exterior - Hotel Plaza De Armas Old San Juan (San Juan)](https://images.trvl-media.com/lodging/2000000/1220000/1217500/1217465/b35488ba.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Suite - Hotel Plaza De Armas Old San Juan (San Juan)](https://images.trvl-media.com/lodging/2000000/1220000/1217500/1217465/8b52cb38.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Plaza De Armas Old San Juan (San Juan)](https://images.trvl-media.com/lodging/2000000/1220000/1217500/1217465/181a7e1a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior Twin | Bathroom - Hotel Plaza De Armas Old San Juan (San Juan)](https://images.trvl-media.com/lodging/2000000/1220000/1217500/1217465/7faf6182.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, Balcony - Hotel Plaza De Armas Old San Juan (San Juan)](https://images.trvl-media.com/lodging/2000000/1220000/1217500/1217465/1b05513c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Plaza De Armas in Old San Juan offers a peaceful terrace and convenient coffee shop. Enjoy a fresh cooked-to-order breakfast before exploring. The area shuttle makes it easy to visit nearby Catedral Basilica Menor de San Juan Bautista and other attractions. ## Reviews 7.2 Good ## Popular amenities - Restaurant - Air-conditioning - Breakfast available - Parking available - Bar - Room service ## Room options ### Check availability for these dates Tonight [Feb 12 - Feb 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=1217465&PinnedHotelID=1217465&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=1217465&PinnedHotelID=1217465&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 13 - Feb 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=1217465&PinnedHotelID=1217465&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=1217465&PinnedHotelID=1217465&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=1217465&PinnedHotelID=1217465&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=1217465&PinnedHotelID=1217465&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=1217465&PinnedHotelID=1217465&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=1217465&PinnedHotelID=1217465&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Interior Twin ![Interior Twin](https://images.trvl-media.com/lodging/2000000/1220000/1217500/1217465/08fd408e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Interior Twin ### Highlights Air conditioning TV Sofa bed Blackout curtains Private bathroom In-room safe Desk Daily housekeeping - 150 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Interior Queen ![Interior Queen](https://images.trvl-media.com/lodging/2000000/1220000/1217500/1217465/1189e6f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Interior Queen ### Highlights Air conditioning TV Sofa bed Blackout curtains Private bathroom In-room safe Desk Daily housekeeping - 205 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Suite, Balcony ![Suite, Balcony](https://images.trvl-media.com/lodging/2000000/1220000/1217500/1217465/1b05513c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Balcony ### Highlights Balcony Air conditioning TV Blackout curtains Private bathroom In-room safe Desk Daily housekeeping - City view - 299 sq ft - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Juan-Hotels-Hotel-Plaza-De-Armas-Old-San-Juan.h1217465.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Juan-Hotels-Hotel-Plaza-De-Armas-Old-San-Juan.h1217465.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.46505%2C-66.11705&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7uJhZU5JTpMKAHLarSHI0eXdz30=) Viejo San Juan, San Jose St, 202, Btw San Francisco St and Fortaleza, San Juan, 00901 ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/113000000/112290000/112288500/112288488/f0493fd9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Armas Hotel Old San Juan - Free Wi-Fi - Air-conditioning - 24/7 front desk 9.0 Wonderful 471 reviews £120 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=112288488&PinnedHotelID=112288488&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/89000000/88920000/88912900/88912823/64701465.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aqua by Dreams Hotel Levittown - Parking included - Free Wi-Fi - Laundry room 8.6 Excellent 188 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=88912823&PinnedHotelID=88912823&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/103000000/102040000/102037600/102037501/6fd8d30c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alma San Juan Old San Juan - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 379 reviews £238 includes taxes & fees 3 Mar - 4 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=102037501&PinnedHotelID=102037501&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/123000000/122820000/122810400/122810319/w1349h904x0y0-4de03c38.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Estadía Old San Juan - Kitchen - Pet-friendly - Free Wi-Fi - Microwave [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=122810319&PinnedHotelID=122810319&HadPinnedHotel=true®ionId=-1&adults=2) ![Loft, 2 Bedrooms, Balcony, City View | Living area | 45-inch LED TV with digital channels](https://images.trvl-media.com/lodging/112000000/111960000/111957500/111957431/e2e8f315.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Las Ruinas by Stay with Bear Old San Juan - Pet-friendly - Free Wi-Fi - Air-conditioning 8.2 Very good 227 reviews £106 includes taxes & fees 12 Mar - 13 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=111957431&PinnedHotelID=111957431&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/3000000/2600000/2595400/2595374/1eaa6acc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Gallery Inn Old San Juan - Pool - Restaurant - Air-conditioning - Breakfast available 8.4 Very good 400 reviews £177 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=2595374&PinnedHotelID=2595374&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/120000000/119450000/119449500/119449446/c64e146a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Historic 4 Story Mansion w. 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In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Hotel Plaza Armas Old San Juan Hotel Plaza De Armas San Juan Plaza Armas Plaza De Armas San Juan Hotel Plaza Armas Old Plaza Armas Old San Juan Plaza Armas Old Plaza Armas Old Juan Juan Hotel Plaza De Armas Old San Juan Hotel Hotel Plaza De Armas Old San Juan San Juan Hotel Plaza De Armas Old San Juan Hotel San Juan ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Plaza De Armas Old San Juan Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 9.2 Location ### 8.2 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 214 8 - Good 365 6 - Okay 256 4 - Poor 101 2 - Terrible 65 ## Reviews ### 6/10 Okay #### Lisa 1 Mar 2020 Liked: Cleanliness, staff & service Disliked: Room comfort #### GOOD BARGAIN BUT NOT FOR LONG STAY AIRCONDITIONER IN ROOM ONLY AT ONE LEVEL AND VERY LOUD. TOILET DID NOT FLUSH PROPERLY. LOCATION WAS EXCELLENT AND STAFF PROVIDED EXTRA PILLOWS. THE PROPERTY WAS SUFFICIENT FOR THE PRICE AND ONLY ONE NIGHT. ##### Lisa Stayed 1 night in Feb 2020 ### 4/10 Poor #### Matt, Phila, PA 25 Feb 2020 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities As many have noted (but I apparently missed before booking this hotel), getting hot water isn't guaranteed. We had a pleasant check in, room was the exact type requested, then tried to shower because we were dirty from a day of ocean swimming and walking around in the sun. After waiting several minutes for the shower to warm up, we were told to wait "like half an hour". WOW! Okay, whatever it's their water, though our time was being wasted sitting around the room waiting for warm water. An HOUR passes, still no hot water. During that time we re-read reviews that confirmed getting hot water was a crap shoot. Ended up throwing away 1.5 freakin hours and finally just sucked it up and showered in the frigid water. Next morning: hot water was on, but two termite-looking bugs joined in for a warm shower too, and I noticed that the shower pan was leaking all over the floor. For the relative (in OSJ) price, they really need to get the plumbing up to par. While the front desk staff was very kind, and the location is great, the cold water and two bugs drops the review down to a 2/5 rating. The owners have frequently responded to poor reviews by basically saying, "Screw you, you should have known what you were getting.", but, even dingy hostels in former Soviet block states have warm water, for crying out loud. ##### Matt Stayed 2 nights in Feb 2020 ### 8/10 Good #### Verified traveller 23 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities This was a very old hotel in Old San Juan. We spent one night there before our cruise. It was exactly what we were looking for. While it was old, it was clean and the staff was very accommodating. It was right in the heart of Old San Juan within walking distance of everything we wanted to see and experience. ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### Verified traveller 18 Feb 2020 Liked: Staff & service Great location and wonderful staff. Older hotel with the problems that can bring but the location makes it very bearable. ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### Alain, Montréal 12 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities L'hotel est conforme a nos attentes. la chambre est propre. le monte charge est très lent. Comme c'Est situé sur une place, il y a plus de bruit toute la soirée jusqu'après minuit. malheureusement, nous étions sur place la nuit ou les vidangeurs passent ramasser les bacs vers 4 heures du matin et ils font beaucoup de bruit. le personnel de la ville ont aussi lavé le parc durant la nuit. ##### Alain Stayed 1 night in Feb 2020 ### 6/10 Okay #### Rebecca 2 Feb 2020 Liked: Staff & service Disliked: Room comfort Beds were uncomfortable. Shower was either scalding hot or ice cold. Floors were very dirty. Location was amazing! ##### Rebecca Stayed 1 night in Jan 2020 ### 8/10 Good #### Verified traveller 28 Jan 2020 Liked: Staff & service #### Great Location and Value with a few improvements Hotel is in an amazing central location. Staff are courteous and accommodating the best they can be. Basic room amenities such as face towels, hand towels and ice were provided when requested as the staff could find them. Including such basic features in the room would improve the view of the hotel tremendously. Even with that, worth the stay for the price and location. Just bring some towels. ##### Verified traveller Stayed 2 nights in Jan 2020 ### 8/10 Good #### Amber 19 Jan 2020 Liked: Staff & service #### Not the Hilton but still good Interesting stay. It's not the Hilton but rather a downtown Puerto Rico stay. There is an elevator but it will only hold 2 people and their 2 suit cases. The elevator is VERY slow, you can climb the stairs carrying your suitcase faster than the elevator can move. The female guest bathroom in the lobby was out of service and gave me the males bathroom key; no big deal at first until I went in and the toilet was clogged. When I reported it, the service rep said he was aware. I'm sorry, why did you give me the key in the first place?!? The room was quiet comical. We were laughing at the tiled floor, air conditioner at the ceiling and the very tight bathroom. I knew what I was booking because of the pictures, but we were laughing once we saw it. Our bathroom door would not shut and when you closed it as much as you can, with a 1 inch gap in the crack, it made a horrible squeaking sound to open it. They would not let us check in before 3pm on the dot. We arrived at 2:30pm and they made us sit in the lobby until 3pm. I get it, it's posted that check in is 3pm but that usually means it's when all the rooms are ready to be given away. I've never been denied check in 30 minutes early. Oh well, staff was nice, interesting experience, not the Hilton but I knew it was going to be different. ##### Amber Stayed 1 night in Jan 2020 ### 4/10 Poor #### Verified traveller 13 Jan 2020 Liked: Staff & service Disliked: Property conditions & facilities #### Somewhat disappointed Various issues such as getting a third safe to find a working one, non-functional hair dryer, problem with toilet. Maybe still recovering from Hurricane Maria? Staff was helpful and cafe was good. ##### Verified traveller Stayed 1 night in Jan 2020 ### 2/10 Terrible #### kathryn 17 Dec 2019 Disliked: Cleanliness, staff & service, property conditions & facilities #### Disappointed I paid for a suite with a balcony and was given a regular room with no balcony When i complained i was treated rudely and basically told too bad U get what u get Especially rudeccx was a young guy who wore his baseball cap backwards and kept saying is there somerhing wrong with your room other than being the wrong one I asked to speak to a manager and told that was not possible for two days We areccx almost seventy and treated very poorly ##### kathryn Stayed 2 nights in Dec 2019 ### 8/10 Good #### David 16 Dec 2019 Liked: Cleanliness, staff & service #### Egh... The hotel was about as expected, old and quaint. The TV remote didn't work so we got only one channel....MTV. The shaver outlet in the bathroom didn't work so I shaved by the nightstand. The AC had two temperature settings: "on" and "off". On was loud and off was stuffy. The staff was first rate and resulted in an upgrade of my rating. ##### David Stayed 1 night in Dec 2019 ### 6/10 Okay #### Verified traveller 10 Dec 2019 Disliked: Cleanliness Good price, and great location in old town. The accommodations were very basic. Soft twin bed and dirty bathroom. ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Barbie, Seattle 8 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice to have a functional elevator. Always nice staff. Great location. ##### Barbie Stayed 2 nights in Dec 2019 ### 6/10 Okay #### Verified traveller 8 Dec 2019 Disliked: Staff & service, property conditions & facilities #### ロケーションは良いけど・・快適ではないです。 ２泊しました。ロケーションは最高。ホテルの近くにレストラン、カフェ、スーパーマーケットなんでもありました。観光にも徒歩で行けました。 でもホテルのコンディションはよくないです。エレベーターは階段を歩くより遅いし、シャワーはお湯から水にすぐ変わってしまいます。 バルコニー付きの部屋にしたけどバルコニーの扉は壊れて開きませんでした。フロントに葉書を出して欲しいと頼んだら断わられました。 ##### Verified traveller Stayed 2 nights in Nov 2019 ### 6/10 Okay #### Verified traveller 2 Dec 2019 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Excellent location. Old hotel. Needs updating and a major elevator refurbishing. ##### Verified traveller Stayed 2 nights in Nov 2019 ### 8/10 Good #### Verified traveller 30 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities Excellent location. Friendly service. Just what we were looking for to explore around and stay the night. ##### Verified traveller Stayed 1 night in Nov 2019 ### 10/10 Excellent #### maria 25 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### wonderful stay was wonderful ! close to every place , super clean ! i love it ##### maria Stayed 1 night in Nov 2019 ### 8/10 Good #### Verified traveller 25 Nov 2019 Liked: Cleanliness, staff & service The staff is excellent, friendly and helpful. The location is great. ##### Verified traveller Stayed 1 night in Nov 2019 ### 6/10 Okay #### Verified traveller 19 Nov 2019 Disliked: Amenities This place is all about location. My room had no window, yes no window at all! No hot water and the bath had two or three hairs that made it a bit more uncomfortable. It was cheap and the location was unbeatable. That's it. Will I stay there again? Well probably, if I get a deal as good as the one I got, yes. I wouldn't pay more than $110 per night though, and that's already a high price for this place. ##### Verified traveller Stayed 2 nights in Nov 2019 ### 2/10 Terrible #### Jorge 19 Nov 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disgusting The hotel is disgusting. The room had no windows, I felt like I was in jail. No shampoo and conditioners, no phone. The elevator is old and horrible. There was no rug in the bathroom, only two towels. The only good thing is the location. ##### Jorge Stayed 2 nights in Nov 2019 ### 6/10 Okay #### Terry 13 Nov 2019 Disliked: Property conditions & facilities, room comfort Door into the bathroom would not SHUT. Elevator for older people is a 2 person and 1 piece of luggage only. Very slow, if someone below pushed the button, it stops & goes back down. Sink was not in bathroom, only 2 feet from side of bed. A/C worked in room ok. Bed was comfortable, restaurant across the street was very good. But would not stay there again. ##### Terry Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Laura, Dubuque iowa 13 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities Loved everything! Charming and fun. Freindly and close to so much ##### Laura Stayed 2 nights in Nov 2019 ### 8/10 Good #### Luz 10 Nov 2019 Liked: Cleanliness, staff & service Good location. ##### Luz Stayed 2 nights in Nov 2019 ### 8/10 Good #### Verified traveller 10 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Beautiful Old History Beautiful old historic building - great staff they were amazing WONDERFUL coffee shop and staff located in the building - could walk everywhere easily Bed was horrible - as old as the building unfortunately ##### Verified traveller Stayed 3 nights in Sep 2019 ### 8/10 Good #### Redford, Jacksonville nc 30 Sept 2019 Liked: Cleanliness, staff & service The property was very convenient to Shops and restaurants in old San Juan. We booked for only one night since we were scheduled for a cruise the following day. It is an old hotel. It does have a lot character and is quaint. This isn’t a cookie cutter Marriott or Hilton. The bathroom could use a little updating ##### Redford Stayed 1 night in Sep 2019 ---