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We had a great stay. The staff was exceptional, the room was very cozy and clean, and the accessibility was superb. We received fresh towels daily. Only downfall is that, due to old pipes, you cannot dispose of toilet tissue in the toilet. This was strange at first but nothing we couldn't handle. ...
The service of hotel was nice. The room was cozy. If someone want to see the real beauty of Old San juan, i will definitely recommend this hotel to stay.
The staff was great, really helpful. The problem I had was that it had a bad odor in the room. It smelled like they sprayed for bugs. It caused me and my family to have sore throats. I love the room, nice and roomy.
Walking distance to beach, eats, and shopping! Staff are fantadtic snd very criendly/ helpful. Only downside is hotel restaurant is pricey....great food though! The scallops on sweet potato is a must try!
Hotel staff was very friendly and helpful. Excellent location. However, they have several areas of opportunity: (1) the towels were so old they did not dry; (2) the bed sheet and bolster were filled with hair - from other guests; (3) the wi-fi signal in the rooms is so poor and on the upper floors ...
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