Exterior

Reviews of Residence Inn by Marriott Sunnyvale Silicon Valley II

3 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 362 out of 593 reviews" "
Rating 8 - Good. 162 out of 593 reviews" "
Rating 6 - Okay. 25 out of 593 reviews" "
Rating 4 - Poor. 22 out of 593 reviews" "
Rating 2 - Terrible. 22 out of 593 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jin

Liked: Property conditions & facilities
Good breakfast and nice location
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2024

10/10 Excellent

Radd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean!
Stayed 1 night in Mar 2024
Response from alicia on 20 Mar 2024
Thank you for taking the time to do our survey.

10/10 Excellent

Hakima

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Mar 2024
Response from alicia on 20 Mar 2024
Thank you for taking the time to do our survey.

8/10 Good

Ben

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from alicia on 20 Mar 2024
Thank you for taking the time to do our survey.

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Residence Inn for the niner playoff game. We picked this hotel because of location. What nice place to stay. The staff was super helpful and friendly. I felt safe walking the property and parking although was extra was outstanding. Great experience. Thank you
Stayed 2 nights in Jan 2024
Response from Alicia on 6 Mar 2024
thank you for taking the time to do our survey.

10/10 Excellent

francsico

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean place.
Stayed 1 night in Jan 2024
Response from Alicia on 6 Mar 2024
thank you for taking the time to do our survey

10/10 Excellent

Arianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Aliciw on 25 Jan 2024
Thank you for taking the time to do our survey We’re glad you enjoy your day.

10/10 Excellent

April

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it was clean, quiet, safe, and the free breakfast was way better than I expected.
Stayed 2 nights in Jan 2024
Response from Alicia on 25 Jan 2024
Thank you for taking the time to do our survey. We’re glad you enjoyed your stay.

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Dec 2023
Response from ALICIA on 20 Jan 2024
THANK YOU FOR TAKING THE TIME TO DO OUR SERVEY.

10/10 Excellent

Vanessa

Stayed 1 night in Jan 2024
Response from Alicia on 6 Mar 2024
thank you for taking the time to do our survey.

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from alicia on 20 Jan 2024
thank you for taking the time to do our survey...

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice plenty of space
Stayed 2 nights in Dec 2023
Response from alicia on 20 Jan 2024
thank you for taking the time to do our survey...

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel for our 1 night stay as we passed through. The property is clean and the staff is professional. All at a very reasonable price.
Stayed 1 night in Dec 2023
Response from Alicia on 29 Dec 2023
Thank you for taking the time to do our survey. We’re glad you enjoyed your

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Alicia on 29 Dec 2023
Thank you for taking the time to do our survey. We’re glad you do stay.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Alicia on 29 Dec 2023
Thank you for taking time to do our survey. We’re glad you enjoy your stay.

10/10 Excellent

Roy

Stayed 2 nights in Dec 2023
Response from Alicia on 29 Dec 2023
Thank you for taking the time to do the survey regarding to enjoy your stay

6/10 Okay

Angelina

Travelled with family
Stayed 1 night in Dec 2023
Response from Alicia on 29 Dec 2023
Thank you for taking the time to do our survey

2/10 Terrible

Ajanay

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Alicia on 29 Dec 2023
Thank you for taking the time to do our survey

10/10 Excellent

Rinaldi

Stayed 1 night in Dec 2023
Response from alicia on 20 Jan 2024
thank you for taking the time to do our survey.

8/10 Good

Nadya

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Alicia on 29 Dec 2023
Thank you for the survey. We’re glad you enjoyed your stay.

2/10 Terrible

Alexis

Stayed 1 night in Dec 2023
Response from Alicia on 29 Dec 2023
Thank you for taking the time to do the survey. We’re glad you enjoy your.

10/10 Excellent

David

Stayed 4 nights in Dec 2023
Response from alicia on 20 Jan 2024
thank you for taking the time to do our survey...

10/10 Excellent

Eden

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Residency inn
Really enjoyed my stay here. Rooms are updated and recently renovated with a queen bed/pull out couch. The full kitchen was a plus and really enjoyed the free breakfast in the morning.
Stayed 1 night in Dec 2023
Response from Alicia on 29 Dec 2023
Thank you for taking the time to do our survey. We’re glad you enjoyed your day.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Alicia on 29 Dec 2023
Thank you for taking the time to do the survey we’re glad you enjoy your stay

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Alicia on 29 Dec 2023
Thank you for taking time to do our survey

6/10 Okay

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
It was an average stay. Staff was nice. Not as comfortable as most Residence Inns that I have been to.
Stayed 1 night in Dec 2023
Response from Aliciw on 29 Dec 2023
Thank you for taking time to do our survey

10/10 Excellent

kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Response from Alicia on 29 Dec 2023
Thank you for taking the time to do our survey

10/10 Excellent

A

Stayed 1 night in Nov 2023
Response from Aliciw on 29 Dec 2023
Thank you for taking the time to do our survey

8/10 Good

Shiguang

Travelled with family
Liked: Property conditions & facilities
It is in a convenient area. Property is clean, with good service and friendly staff.
Stayed 3 nights in Nov 2023
Response from Alicia on 29 Dec 2023
Thank you for taking the time to our survey

8/10 Good

kenneth d

Liked: Staff & service, amenities, property conditions & facilities
Average place to stay
Stayed 6 nights in Nov 2023
Response from Alicia on 21 Nov 2023
thank you for taking the time to do our survey.were glad you enjoyed your stay.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Alicia on 21 Nov 2023
thank you for taking the time to do our survey.

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Alicia on 6 Nov 2023
Thank you for taking the time to do our survery were glad you enjoyed your stay.

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed and so quiet.
Stayed 2 nights in Nov 2023
Response from Alicia on 6 Nov 2023
Thank you for taking the time to do our survey.were glad you enjoyed your stay.

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Alicia on 5 Nov 2023
Thank you for taking the time to do the survey.Were glad you enjoyed your stay.

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Alicia on 5 Nov 2023
Thank you for taking the time to do the survey.we’re glad you enjoyed your stay.

10/10 Excellent

katie

Liked: Staff & service, property conditions & facilities
Breakfast great, friendly staff, accommodating our late check out. Kitchen well stocked.
Stayed 2 nights in Oct 2023
Response from Alicia on 1 Nov 2023
Thank you for taking the time to do our survey. Glad you enjoyed your stay and breakfast.

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Really clean and nice family property. Would definitely recommend
Stayed 1 night in Oct 2023
Response from Alicia on 30 Oct 2023
Thank you for taking the time to do our survey. we are glad to hear you and your family. Enjoyed your stay.

10/10 Excellent

Ambar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean!
Stayed 1 night in Oct 2023
Response from Alicia on 29 Oct 2023
Thank you for taking the time to do our survey.were glad you enjoyed your stay.

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were sizable, clean and having a kitchen is a must for us when we travel.
Stayed 4 nights in Oct 2023
Response from Alicia on 29 Oct 2023
Thank you for taking the time to do our survey.were glad you liked having the full kitchen in the room.

10/10 Excellent

Lynda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience, convenient location, clean and comfortable facilities, safe neighborhood and friendly staff. What more can we ask for?
Stayed 1 night in Oct 2023
Response from Alicia on 23 Oct 2023
Thank you for taking the time to do our survey.we’re happy to hear you had a wonderful stay while staying here with us.

10/10 Excellent

Lin

Stayed 4 nights in Oct 2023
Response from Alicia on 21 Nov 2023
Thank you for taking the time to do our survey.were glad you enjoy your stay.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
visiting family nearby
Stayed 5 nights in Oct 2023
Response from Alicia on 23 Oct 2023
Hank you for taking the time to do our survey.we’re glad you enjoyed your stay here with us while you visit your family

4/10 Poor

Kegan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great $115 hotel room for a low $1200 charge!
Great place to stay, but expect to have $1k tied up on ur credit card for a $115 room night. Had to submit a dispute with my credit card company.
Stayed 2 nights in Oct 2023
Response from Emily on 17 Oct 2023
Hello Kegan,I apologize for the additional deposit. Please let us know if you are still having issues with your bank, we would be happy to send an authorization release form for you! Thank you again for staying with us!

4/10 Poor

Olga

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 19 nights in Sep 2023
Response from Emily on 17 Oct 2023
Hello Olga,Thank you for taking the time to provide feedback. I was hoping to get a little more information on how we can have made your stay better! We sincerely appreciate your business and I hope we can make your future stays more satisfactory!

4/10 Poor

Melanie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Alicia on 15 Oct 2023
Thank you for responding to our survey. If we can get a bit off feedback from you would be great.to better understand your experience

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Alicia on 15 Oct 2023
Thank you for taking the survey. We’re glad you enjoyed your stay. We hope you see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
solid 7.5/10
The exterior seems kinda old and outdated, and certain rooms are located in ways where the entrance to the room might not seem as welcoming (the whole place is condo style where there are multiple separate buildings with around 5/6 rooms per building) But the interior and the experience was pretty good--nothing to complain about and the room was pretty clean. Nice to have access to a large fridge/freezer along with kitchen utensils inside. ***The incidental hold is $500 or $1000 depending on the room you get so that could be a turn off....still waiting to receive my deposit back
Stayed 3 nights in Oct 2023
Response from alicia on 11 Oct 2023
Thank you for taking our survey. We do have 8 rooms for building. We also take a deposit but if nothing is charge then it is return it does take about 5-7 day depending on your bank.

8/10 Good

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Response from alicia on 12 Oct 2023
thank you for taking the time to do our survey.were glad you enjoyed your stay.

10/10 Excellent

Shawana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location close to stadium
Stayed 2 nights in Oct 2023
Response from Alicia on 10 Oct 2023
Thank you for taking the time to do our survey. We’re glad you enjoyed your stay while you went to the Stadium.