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We stayed at the Residence Inn for the niner playoff game. We picked this hotel because of location. What nice place to stay. The staff was super helpful and friendly. I felt safe walking the property and parking although was extra was outstanding. Great experience. Thank you
Really enjoyed my stay here. Rooms are updated and recently renovated with a queen bed/pull out couch. The full kitchen was a plus and really enjoyed the free breakfast in the morning.
Eden
Stayed 1 night in Dec 2023
Response from Alicia on 29 Dec 2023
Thank you for taking the time to do our survey. We’re glad you enjoyed your day.
Great place to stay, but expect to have $1k tied up on ur credit card for a $115 room night. Had to submit a dispute with my credit card company.
Kegan
Stayed 2 nights in Oct 2023
Response from Emily on 17 Oct 2023
Hello Kegan,I apologize for the additional deposit. Please let us know if you are still having issues with your bank, we would be happy to send an authorization release form for you! Thank you again for staying with us!
Hello Olga,Thank you for taking the time to provide feedback. I was hoping to get a little more information on how we can have made your stay better! We sincerely appreciate your business and I hope we can make your future stays more satisfactory!
The exterior seems kinda old and outdated, and certain rooms are located in ways where the entrance to the room might not seem as welcoming (the whole place is condo style where there are multiple separate buildings with around 5/6 rooms per building)
But the interior and the experience was pretty good--nothing to complain about and the room was pretty clean. Nice to have access to a large fridge/freezer along with kitchen utensils inside.
***The incidental hold is $500 or $1000 depending on the room you get so that could be a turn off....still waiting to receive my deposit back
Verified traveller
Stayed 3 nights in Oct 2023
Response from alicia on 11 Oct 2023
Thank you for taking our survey. We do have 8 rooms for building. We also take a deposit but if nothing is charge then it is return it does take about 5-7 day depending on your bank.