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Reviews of Oakwood Mountain View

3.5 out of 5
Oakwood Mountain View
881 E. El Camino Real, Mountain View, CA

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 14 reviews" "
Rating 8 - Good. 4 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 2 out of 14 reviews" "

9.2/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

ALBERT

Stayed 6 nights in Dec 2021

2/10 Terrible

Verified traveller

Stayed 14 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was very clean and we really enjoyed staying there. However, the after-hours check-in was not smooth since the key they left for the main complex did not work and neither did the garage key to open the gate to the private parking area. A call to the after hours number helped me open the main complex with a code and they contacted the property manager to come back with a working key in the lockbox that evening (the manager did not follow up on this). I had to walk down to the leasing office the next day in person to get a working main complex key and garage key. They really need to test all keys out to guarantee a smooth check-in for guests.
Stayed 6 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities
Great service apt
Stayed 7 nights in Jun 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Convenience of location. Check in was confusing. TV in bedroom did not work and despite informing management nothing was done. Fire alarm kept firing at 2 am non stop until the about 4 hrs later.
Stayed 4 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 28 nights in May 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Highly recommend this place!
Truly truly wonderful experience. The welcome letter was very clear with specific instructions. Parking was free, centrally located and the apartment is exactly as described. Congratulations to their cleaning team. The apartment was immaculate. The only complaint was the rug in the living room needed to be cleaned as it was a bit worn. Also the blinds in the living room and 2nd bedroom were broken, but Mgmt said they were going to be replaced. Otherwise it was a perfect stay.
Stayed 4 nights in May 2021

10/10 Excellent

Renee B.

Liked: Cleanliness
Oakwood apartments
Property was well situated. Apartment was great , had all amenities, parking good. Enjoyed my stay, was on business and worked out very well for me.
Stayed 3 nights in Apr 2021

10/10 Excellent

Jose F.

Liked: Cleanliness
Apartment was bigger than I expected. Very clean and organized.
Enjoyed my stay at this location. Would definitely book again next time I plan to spend the night in the city.

8/10 Good

douglas

Business traveller
Liked: Cleanliness, room comfort
Nice hotel. Roomy and comfortable. They don’t provide soap.
Stayed 3 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful apartments for long term stay!
The apartment was spacious and very clean. The bed was very comfortable and the washer/ dryer/ kitchen appliances were all brand new. The shower presser was dreadfully weak! Our stay overall was wonderful. We were traveling from abroad and had ordered some items in advance that our baby needed and the property had a few issues of keeping our packages for us before we arrived. Everything worked out well. Would definitely stay again.
Stayed 9 nights in Mar 2018

2/10 Terrible

Joe, Los Angeles, CA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Payment issue between Oakwood and Orbitz
I paid everything including tax in full through Orbitz website, but Oakwood tried to charge me tax. I explained Oakwood that I had paid tax through Orbitz so they needed to contact Orbitz to receive the tax, but they didn’t believe what I said and asked me to submit the credit card statement as a proof. Oakwood should have confirmed it with Orbitz, not me, and asking for credit card statement is a kind of disrepectful behavior against my privacy. I tried not to submit my credit card statement, but since this issue was not resolved as I expected, I had to send them my credit card statement for easy resolution. I really wouldn’t like to experience this issue with Oakwood.
Stayed 7 nights in Sep 2017

10/10 Excellent

Grant, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic apartment with an excellent location
Almost new apartment that was very clean & modern. 2 large bedrooms each with a TV, large WIR and bathroom. Full kitchen that was well stocked with all cutlery & crockery. Also our own washer & dryer. Large comfortable lounge area with another large TV & dining area. Close to supermarkets, restaurants and public transport (bus). Would highly recommend this apartment & definitely stay here again.

10/10 Excellent

HAO CHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
令人愉快的住宿體驗
房間很大有充足的空間可以置放行李，也有一個配備充足的廚房可供亨調 浴室非常的乾淨很滿意
Stayed 11 nights in Jan 2018