Property amenity

Reviews of Motel 6 Sunnyvale, CA - North

2 out of 5
Motel 6 Sunnyvale, CA - North
775 N Mathilda Ave, Sunnyvale, CA

Reviews

7.4

Good

Rating 10 - Excellent. 287 out of 1005 reviews" "
Rating 8 - Good. 329 out of 1005 reviews" "
Rating 6 - Okay. 224 out of 1005 reviews" "
Rating 4 - Poor. 88 out of 1005 reviews" "
Rating 2 - Terrible. 77 out of 1005 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ziqun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water pressure in the shower is so good.
Stayed 2 nights in Apr 2024

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and washers & dryers are very nice. Staff is excellent with service and smiles.
Stayed 5 nights in Apr 2024

6/10 Okay

Patricia

Liked: Cleanliness
Disliked: Staff & service
Only tea/coffee in the morning. When they ran out of hot water half an hour early, they didn’t refill it. I asked not to have the room cleaned because scents set off my asthma. They didn’t comply, so I had to change rooms. They didn’t have a chip reader, so I had to log in as a third party to use my credit card. Some staff didn’t speak adequate English. Didn’t understand me, nor did I understand them. The actual room was fine. The tv went blank a number of times.
Stayed 2 nights in Apr 2024
Response from Management- Motel 6 Sunnyvale North on 17 Apr 2024
Thank you for your feedback. We always appreciate it. I am sorry you did not have the best experience. We hope your next visit is a much better one. Have a great day :)

2/10 Terrible

David

Business traveller
Poor customer service
Stayed 1 night in Apr 2024
Response from Management- Motel 6 Sunnyvale North on 17 Apr 2024
Hello, can you please give more information about your stay? Thank you and have a good day :)

10/10 Excellent

Arleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No issues
Stayed 5 nights in Apr 2024
Response from Management- Motel 6 Sunnyvale North on 9 Apr 2024
Thank you so much for your feedback. Always appreciate it. Have a great day :)

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dont like that windows dont open.
Stayed 2 nights in Mar 2024
Response from Management- Motel 6 Sunnyvale North on 6 Apr 2024
Hello, I'm so sorry you did not like that feature. We are looking into renovating the property and hopefully we are able to change that in the future. Have a great day and we hope to see you soon :)

10/10 Excellent

Arleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well Satisfied
Stayed 2 nights in Apr 2024
Response from Management- Motel 6 Sunnyvale North on 4 Apr 2024
Hello, thank you so much for your feedback. We always appreciate it. We're glad you had a good stay. Have a great day :)

10/10 Excellent

Johnny

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Mar 2024
Response from Management- Motel 6 Sunnyvale North on 1 Apr 2024
Thank you for your feedback, we always appreciate your business. Have a great day

4/10 Poor

Matthias

Disliked: Cleanliness, property conditions & facilities
Toilet was barely working. We needed to wait 15 minutes after each flushing before toilet was working again. Stuff was already aware of this problem. They refused to provide a different room. Not again.
Stayed 1 night in Mar 2024
Response from Management- Motel 6 Sunnyvale North on 27 Mar 2024
Hello, we are sorry for the inconvenience. I would like to apologize and if you could please call me at the property so you could give me more information on who you talked to about the issue. Thank you.

6/10 Okay

Paolo, Bellevue

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Management- Motel 6 Sunnyvale North on 26 Mar 2024
We are sorry you did not have the best experience with us. We did experience some bad luck lately with plumbing issues and we apologize for that. Hopefully your next stay with us is much better. We will do our best to make sure of that. Have a great day :)

2/10 Terrible

Marbella

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My room smelled bad, it was so loud. There was a cockroach in the bathroom.
Response from Nancy Y. on 19 Mar 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

4/10 Poor

ryan, Mechanicsburg

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Crap customer service when I asked for roach spray. Did I mention the roaches? Yea
Stayed 5 nights in Mar 2024
Response from Nancy Y. on 19 Mar 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Management- Motel 6 Sunnyvale North on 8 Mar 2024
Thank you for your feedback! Have a great day :)

6/10 Okay

Allen

No microwave or refrigerator.
Stayed 1 night in Mar 2024
Response from Management- Motel 6 Sunnyvale North on 8 Mar 2024
Hello, we do have rooms available with microwave and fridges as well as other amenities for an additional cost. Looks like you booked the standard room but if you would like an upgraded room please let us know. Thank you, Have a good day :)

10/10 Excellent

Edward

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The only thing I didn't like is that the toiletries that were left for guests in the room the portions of them were small so
Stayed 1 night in Feb 2024
Response from Management- Motel 6 Sunnyvale North on 27 Feb 2024
Thank you very much for your feedback we always appreciate it and will keep it in mind for the future :)

8/10 Good

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good price quality ratio
Stayed 5 nights in Feb 2024
Response from Management- Motel 6 Sunnyvale North on 18 Feb 2024
Hello, thank you so much for your feedback. Please let us know if there is anyway we can make your next stay with us even better. Have a great day :)

6/10 Okay

Conant

Stayed 2 nights in Feb 2024
Response from Management- Motel 6 Sunnyvale North on 21 Mar 2024
Thank you for your feedback. Please let us know if there's anyway we could make your next experience better. Have a great day :)

2/10 Terrible

Valerie

Stayed 1 night in Feb 2024
Response from Management- Motel 6 Sunnyvale North on 26 Mar 2024
Hello, we are sincerely sorry for your recent experience. If there's anything we can do to make your next stay with us better, please let us know. Have a great day :)

4/10 Poor

Kerri

Business traveller
The shower didn’t work and the heater didn’t work
Stayed 1 night in Feb 2024
Response from Management- Motel 6 Sunnyvale North on 14 Feb 2024
Hello, we are sorry you did not have the best experience with us. anytime you have an issue with your room please let the front desk know and we will do our best to be able to either fix the issue or change your rooms. As long as we are aware of the problem we can help. Have a great day :)

10/10 Excellent

Tanvir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 1 night in Jan 2024
Response from Management- Motel 6 Sunnyvale North on 30 Jan 2024
Hello, thank you for your feedback. We are happy to hear that you had a good experience with us. Have a great day :)

10/10 Excellent

Erica

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean place quiet reasonable price
Stayed 1 night in Jan 2024
Response from Management- Motel 6 Sunnyvale North on 30 Jan 2024
Thank you so much for your feedback, We always appreciate your business. Have a great day :)

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean place get to choose your room cleaning people very nice front desk is awesome
Stayed 1 night in Jan 2024
Response from Management- Motel 6 Sunnyvale North on 30 Jan 2024
Hello, thank you so much for your feedback. We always strive to do our best. We're glad you enjoyed your stay. Have a great day :)

4/10 Poor

Ryan

Response from Management- Motel 6 Sunnyvale North on 24 Jan 2024
Hi Ryan, we are sorry to hear your response. Perhaps we were not a good fit. We did have some issues with your payment being on time. We wish you all the best in your future endeavors. Have a great day.

2/10 Terrible

Fabiel, Roseville

Stayed 2 nights in Jan 2024
Response from Management- Motel 6 Sunnyvale North on 13 Jan 2024
Oh no, we are sorry to hear that you did not have a good experience with us. We hope to be able to improve your experience with us. We appreciate any honest feedback to be able to provide a better experience for your next stay. Have a great day :)

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Management- Motel 6 Sunnyvale North on 13 Jan 2024
Thank you for your review we always appreciate your business. Have a great day :)

10/10 Excellent

Shawna Shawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
I never have any issues with the property Great!
Stayed 1 night in Dec 2023
Response from Management- Motel 6 Sunnyvale North on 13 Jan 2024
Thank you for your feedback, we always appreciate your business. We hope to see you again soon. Have a great day :)

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management- Motel 6 Sunnyvale North on 13 Jan 2024
Thank you for your response we always appreciate it. We hope to see you again. Have a great day :)

8/10 Good

Rene S

Stayed 3 nights in Dec 2023
Response from Management- Motel 6 Sunnyvale North on 29 Dec 2023
Thank you for your response. We hope you have a wonderful holiday season :)

10/10 Excellent

Bilal

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Management- Motel 6 Sunnyvale North on 14 Dec 2023
Thank you so much for your feedback, we always appreciate it. We hope to see you again soon. Happy Holidays to you and your family :)

10/10 Excellent

Agenae

Travelled with family
Everything was wonderful
Stayed 1 night in Sep 2023
Response from Management- Motel 6 Sunnyvale North on 12 Dec 2023
Thank you very much for your feedback. We're really happy you enjoyed your stay with us. Happy Holidays to you and your Family :)

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Management- Motel 6 Sunnyvale North on 12 Dec 2023
Thank you very much for your feedback, we always appreciate it. We're happy you had a good stay. Happy Holidays! :)

8/10 Good

Stjepan

Liked: Cleanliness, staff & service, property conditions & facilities
Normal cheap motel
Stayed 1 night in Dec 2023
Response from Management- Motel 6 Sunnyvale North on 7 Dec 2023
Thank you for your feedback we always appreciate your business. Happy Holidays To you and your Family :)

8/10 Good

mason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great price very convenient and quiet
Stayed 1 night in Dec 2023
Response from Management- Motel 6 Sunnyvale North on 7 Dec 2023
Thank you for your feedback we always appreciate your business. Happy Holidays to you and your Familly :)

2/10 Terrible

Hassan

Disliked: Cleanliness, staff & service, property conditions & facilities
I had problem last night at this property l! I arrived there and couldn’t find my license so someone I just met said they can help me because I was far away from home so I accepted it they end up being abusive and literally took over my room so I ended up loosing money and being abused and bullied from my own room I paid for! When inwhen to the office they said there is nothing they can do about it it’s his room! I was unhappy how I was treated there! I leaned a valuable lesson never to trust a stranger and also never to go to place where is ghetto and cheap
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 12 Dec 2023
Hi Hassan, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

10/10 Excellent

Mike

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for my work
Stayed 1 night in Nov 2023
Response from Management- Motel 6 Sunnyvale North on 1 Dec 2023
Thank you for your feedback, we always appreciate it . Happy Holidays to you :)

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Management- Motel 6 Sunnyvale North on 30 Nov 2023
Thank you for your response, we always appreciate it. Happy Holidays :)

10/10 Excellent

Mike

Stayed 1 night in Nov 2023
Response from Management- Motel 6 Sunnyvale North on 29 Dec 2023
Thank you for your response. Happy Holidays to you and your Family :)

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! great stay!
Stayed 1 night in Nov 2023
Response from Management- Motel 6 Sunnyvale North on 24 Nov 2023
Thank you for your feedback, we always appreciate it ! Happy Holidays to you and your family :)

6/10 Okay

maryann, Sunnyvale

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff and services were attentive.
Stayed 1 night in Nov 2023
Response from Management- Motel 6 Sunnyvale North on 17 Nov 2023
Thank you for your feedback, we always appreciate it. I hope we see you again. Happy Holidays :)

8/10 Good

Remigio R

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the value
Stayed 2 nights in Nov 2023
Response from Management- Motel 6 Sunnyvale North on 17 Nov 2023
Thank you for your feedback, we always appreciate it! We hope to see you soon. Happy Holidays to you and your Family :)

10/10 Excellent

sinai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2023
Response from Management- Motel 6 Sunnyvale North on 17 Nov 2023
Thank you so much for your feedback, we always appreciate it. & I'm glad you enjoyed your stay with us. Happy Holidays to you :)

2/10 Terrible

Martin

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Good: Price, hardwood floor (not stenchy carpet), reasonable location (several restaurants and a supermarket in walking distance). Problematic: Not able/willing to respond to request for confirmation of stay (which I need for my employer), no room service for 5 days.
Stayed 5 nights in Nov 2023
Response from Management- Motel 6 Sunnyvale North on 13 Nov 2023
Good morning, we were willing to give you a confirmation of your stay with us, but you wanted another form of confirmation which we cannot provide unfortunately. I'm sorry your stay was not a good one because of that reason. We hope your next stay with us is a better one. Have a great day :)

10/10 Excellent

mykola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Management- Motel 6 Sunnyvale North on 6 Nov 2023
We appreciate your business and your feedback. Always happy to hear! I hope you have an amazing rest of your day and hopefully we see you soon :)

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Management- Motel 6 Sunnyvale North on 29 Oct 2023
Thank you for your feedback, we always appreciate it. Hopefully we see you again. Have a great day !

6/10 Okay

Aftab

Disliked: Property conditions & facilities
Stayed 12 nights in Oct 2023
Response from Management- Motel 6 Sunnyvale North on 21 Oct 2023
Hello, thank you for your feedback we always appreciate it! We are sorry we did not meet your expectations, we hope to improve and exceed your expectations for your next visit. Have a great day :)

6/10 Okay

Floyd

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Management- Motel 6 Sunnyvale North on 20 Oct 2023
Hello, thank you for your feedback. We're always striving to improve. If you have any additional feedback please let us know. Have a wonderful rest of your day :)

8/10 Good

Edward

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
In the rooms they're aren't enough USB charging ports to charge my electronics
Stayed 1 night in Oct 2023
Response from Management- Motel 6 Sunnyvale North on 18 Oct 2023
Thank you very much for your feedback, something for us to keep in mind in the future. We really appreciate it ! Have an amazing day :)

6/10 Okay

Charmaine

Liked: Cleanliness, property conditions & facilities
It was convenient, and I felt safe staying there.
Stayed 4 nights in Oct 2023
Response from Management- Motel 6 Sunnyvale North on 20 Oct 2023
Thank you for your feedback we always appreciate it and we're glad you felt safe staying with us. I hope you have a wonderful rest of your day :)

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: The property is a beautiful older building that has been decently restored. Cons: Rooms were hard to find due to lack of signage. Lots of noise from the neighbors, a team of lineman who took up most of the parking with their trucks. No breakfast.
Stayed 5 nights in Oct 2023
Response from Management- Motel 6 Sunnyvale North on 17 Oct 2023
Thank you for your feedback, we always appreciate it! Unfortunately, we do not provide breakfast but we do offer coffee & tea in the mornings to get your day started. We hope you have an amazing rest of your day :)

6/10 Okay

Viktoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Management- Motel 6 Sunnyvale North on 17 Oct 2023
So sorry you didnt have the best experience with us! We hope to improve for you next visit. Have a great day :)