Ratings based on 1,112 Verified Reviews

3.3 out of 5
67% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from Bakersfield, CA

Good value for the money.

Posted 25-Apr-2017
The staff is excellent! They are always friendly and accommodating. The rooms are clean, comfortable, and each room has a small patio that overlooks the garden and pool. The breakfast is fabulous! The lobby doesn't reflect the rooms, the hotel is aging and it shows, the bathrooms need renovation and the rooms need updating, however, this is a good value for the money.
Comment from Hotel Management
25-Apr-2017 by Cecilio Reyes, Hotel Management
Thank you for staying at Los Gatos Lodge. While we do have an older hotel, we are continuously working towards up-keeping our rooms and making sure we provide the best service possible. We will share your feedback with our staff as we continue to work towards improving things.
3 out of 5
Recommended
for Everyone
by A verified traveller from Reno NV

Hotel for business stay

Posted 24-Apr-2017
Pros: Spacious, well cared for grounds.
Cons: Avoid filling adjacent rooms when only 50% occupied like it was.
Location: Los Gatos is a beautiful foothill town.
Hotel was about 50% occupied, so it surprised me that the hotel filled the room above us with at least five people who arrived at midnight sounding like a herd of buffaloes. Awakened me, obviously, and kept me a wake for at least two hours. I will certainly ask for an upstairs room next time. Otherwise, the rooms were clean and working, the grounds pleasing, even though this is an old property. The breakfast, and breakfast area, was a pleasant surprise. Overall, I will stay there again..
Comment from Hotel Management
26-Apr-2017 by Cecilio Reyes, Hotel Management
We are sorry to hear you were disturbed by noisy neighbors. We take the comfort of all our guest's very seriously and work hard to provide a relaxing environment. Our hotel is staffed 24 hours a day and we also provide on-site security staff. We will share your feedback with our staff as we continue to make improvements to the service we provide.
1 out of 5
by A verified traveller from California

Will not Return to this place

Posted 12-Apr-2017
Pros: Location & breakfast
Cons: Desperately needs the rooms and especially the bathrooms updated
We have stayed here before and it was ok as room was clean and the breakfast was good. Just stayed again in building #7 and the room was terrible. The carpet upon entering was stained and disgusting, the curtain didn't close all the way, the bathroom needed lots of help and the shower didn't drain well you you stood in a foot of water when taking a shower. The door handle needed fixing as it took 2 tries each time you opened it as it just hung loose and it just felt like a ghetto room overall. I told the staff upon checkout and they just commented "thank you for letting us know".. I told them it was one of the worst motel rooms I have ever stayed in and they had nothing to say about my comment.
Comment from Hotel Management
14-Apr-2017 by Cecilio Reyes, Hotel Management
We're sorry to hear that you did not have a pleasant stay. While we are an older hotel and one of the better priced options in the area; it is important to us that we provide properly cleaned and well up-kept rooms so that our guests feel they are getting a great value. We will share your feedback with our staff as we continue to work towards improving our hotel and the service we provide. Thank you again for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveller from Medford, OR

Overall a very comfortable place.

Posted 12-Apr-2017
Pros: We always feel at home when staying here. The rooms are somewhat outdated, but comfortable, and we always sleep well here and enjoy our stay.
Cons: Rooms could use updating. Nice desk and chair, but no outlet near for laptops. No facial tissue in bathroom due to no counter space.
Location: Great location right off the freeway, but not noisy at all. Lots of good restaurants and shops in picturesque Los Gatos, as well as Vasona Lake Park.
We arrived very late, but were greeted warmly, and were soon in our room. We slept very well every night, and enjoyed the good breakfasts every day. The staff is friendly and efficient. The grounds are nice for walking around on, especially when we come with our dog.
Comment from Hotel Management
12-Apr-2017 by Cecilio Reyes, Hotel Management
Thank you for staying at Los Gatos Lodge. We are glad to hear that you enjoyed your stay. We are continuously working towards improving our hotel and service we provide. We hope to have the opportunity to host you again.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice Los Gatos Location

Posted 11-Apr-2017
Pros: Close to town.
Cons: Room needs to be remodeled. Pool wasn't working and they need a Jacuzzi.
Location: Close to a lot of restaurants in Los Gatos.
I was able to watch the Los Gatos HS team play from my balcony and then spend the evening in town. The rooms need to be updated. The bathroom is very small. Just enough room for one person at a time.
Comment from Hotel Management
11-Apr-2017 by Cecilio Reyes, Hotel Management
Thank you for staying at Los Gatos Lodge. We appreciate your feedback as it allows us to continue to make the necessary improvements to our hotel and service we provide.
3 out of 5
by A verified traveller from Seattle, WA

Hotel needs renovation.

Posted 08-Apr-2017
Did not get much sleep at this hotel, because you can hear everything through the walls and upstairs. Also the air conditioner is so old and noisy I couldn't stand the noise after 5 minutes. Housekeeping cleaned well but did not leave shampoo and conditioner once they were used up along with an extra roll of toilet paper. Room came with a free breakfast which was the usual hotel fair, but frowned upon anyone taking food out of the dining room.
Comment from Hotel Management
10-Apr-2017 by Cecilio Reyes, Hotel Management
Thank you for staying at Los Gatos Lodge. We will share your feedback with our staff as we work towards improving our hotel and the service we provide.
4 out of 5
Recommended
for Everyone
by A verified traveller from NV

Great location. Hotel room was good size quiet.

Posted 07-Apr-2017
Very convenient to eateries and business. Hotel room was clean, bathroom was clean. Quiet location too.
Comment from Hotel Management
07-Apr-2017 by Cecilio Reyes, Hotel Management
Thank you for staying at Los Gatos Lodge. We hope to have the opportunity to host you again.
5 out of 5
Recommended
for Everyone
by A verified traveller from michigan

Stay here!! It's magical!!!

Posted 04-Apr-2017
Great price, clean beautiful room with a balcony overlooking a mountain and a lush blooming courtyard. Delicious breakfast and room service. A little hidden heaven! I looked forward to getting back to my room each night! Easy freeway access but felt quiet and hidden in the trees. Staff was delightful. I'd stay here again in a heartbeat.
Comment from Hotel Management
07-Apr-2017 by Cecilio Reyes, Hotel Management
We are glad to hear you enjoyed your stay. We look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveller from Higgins

Quant hotel close to attractions.

Posted 04-Apr-2017
Easy access on and off the highway. Older hotel but very well kept. Breakfast was great. Clean room. Beds are soft. Bring your own pillow... would love to stay here again.
Comment from Hotel Management
04-Apr-2017 by Marissa M, Hotel Management
Thank you for staying with us here at Los Gatos Lodge. I'm glad you enjoyed your meal and your room, we look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveller from reno

Good hotel and excellent location.

Posted 28-Mar-2017
Enjoyed our hotel stay. Excellent grounds and views.
Comment from Hotel Management
28-Mar-2017 by Cecilio Reyes, Hotel Management
Thank you for staying at Los Gatos Lodge.