Outdoor pool, pool umbrellas
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Reviews of Courtyard by Marriott San Jose Campbell

3 out of 5
Courtyard by Marriott San Jose Campbell
655 Creekside Way, Campbell, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 994 reviews" "
Rating 8 - Good. 291 out of 994 reviews" "
Rating 6 - Okay. 70 out of 994 reviews" "
Rating 4 - Poor. 29 out of 994 reviews" "
Rating 2 - Terrible. 21 out of 994 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne, Upland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be staying here again. It’s right off the freeway. Nice place. Staff was very nice. I felt safe.
Stayed 3 nights in Apr 2024
Response from RAY on 22 Apr 2024
On behalf of the entire hotel team, I want to personally thank you for choosing Courtyard by Marriott San Jose Campbell & continuing your loyalty towards Marriott . It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team & we hope to see you again in the near future for another great stay. Once again, I appreciate you taking the time to share your feedback. Safe Travels to your next destination!

10/10 Excellent

John

Stayed 1 night in Mar 2024
Response from RAY on 22 Apr 2024
On behalf of the entire hotel team, I want to personally thank you for choosing Courtyard by Marriott San Jose Campbell & continuing your loyalty towards Marriott . It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team & we hope to see you again in the near future for another great stay. Once again, I appreciate you taking the time to share your feedback. Safe Travels to your next destination!

8/10 Good

Mary E.

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the room. The bed was very comfortable. I would have liked to have had a microwave oven in the room.
Stayed 1 night in Mar 2024
Response from -Jorge L., General Manager on 25 Mar 2024
Thank you for your feedback Mary! Although microwaves are not in our rooms, we do have some available upon request. Please let us if your travels bring you back to Courtyard Campbell and we'll gladly do our best to ensure a microwave is placed in your room.

8/10 Good

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Ray on 25 Mar 2024
On behalf of the entire hotel team, I want to personally thank you for choosing Courtyard by Marriott San Jose Campbell & continuing your loyalty towards Marriott . It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team & we hope to see you again in the near future for another great stay. Once again, I appreciate you taking the time to share your feedback. Safe Travels to your next destination!

10/10 Excellent

Khanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 2 nights in Feb 2024
Response from Ray on 25 Mar 2024
On behalf of the entire hotel team, I want to personally thank you for choosing Courtyard by Marriott San Jose Campbell & continuing your loyalty towards Marriott . It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team & we hope to see you again in the near future for another great stay. Once again, I appreciate you taking the time to share your feedback. Safe Travels to your next destination!

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was available. Would've also liked if the food service was available for dinner too.
Stayed 1 night in Feb 2024
Response from ray on 25 Mar 2024
On behalf of the entire hotel team, I want to personally thank you for choosing Courtyard by Marriott San Jose Campbell & continuing your loyalty towards Marriott . It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team & we hope to see you again in the near future for another great stay. Once again, I appreciate you taking the time to share your feedback. Safe Travels to your next destination!

10/10 Excellent

Alton

Liked: Cleanliness, staff & service, amenities
Love the location prime
Stayed 1 night in Feb 2024
Response from Ray on 25 Mar 2024
On behalf of the entire hotel team, I want to personally thank you for choosing Courtyard by Marriott San Jose Campbell & continuing your loyalty towards Marriott . It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team & we hope to see you again in the near future for another great stay. Once again, I appreciate you taking the time to share your feedback. Safe Travels to your next destination!

10/10 Excellent

Santiago, Sonoma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kushal

Stayed 1 night in Jan 2024

10/10 Excellent

Madhav, REDMOND

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Jan 2024

8/10 Good

Theresa

Stayed 1 night in Dec 2023

6/10 Okay

Frederick

Liked: Cleanliness
Disliked: Staff & service
We had a two week stay. Problems at the front desk. Staff generally was hit and miss. It took 30 minutes to check out as they (without authority) checked us out at 5:30 AM the morning we left & then we were locked out of our room by the system! The front desk new-hire on 1/3/24 was wonderful. Housekeeping below par (dirty windows, didn't empty trash, etc). General lacking in hotel management supervision.
Stayed 14 nights in Dec 2023

8/10 Good

Amanda

Stayed 1 night in Dec 2023

10/10 Excellent

aracely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Gedion

Stayed 2 nights in Dec 2023

10/10 Excellent

Fernando

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family enjoyed the stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Dayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Rachael, Antioch

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Nov 2023

10/10 Excellent

Jacquelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy staying at the courtyard by Marriott in Campbell Calif. When visiting family. It’s very clean, the rooms are clean. The beds are comfortable, we like the availability of the covered parking, also its within reasonable distance to local shops, grocery stores etc.
Stayed 2 nights in Dec 2023

10/10 Excellent

Rosemary

Stayed 1 night in Dec 2023

6/10 Okay

Russell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice but the breakfast was not very good. We ordered the farm stand, it should have been great but unfortunately the rice and quinoa were cold. The hotel itself was very nice. Have breakfast somewhere else
Stayed 1 night in Dec 2023

10/10 Excellent

Suzanne

Stayed 2 nights in Dec 2023

6/10 Okay

Sabrina

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The amenities in the room were less than acceptable. The coffee was extremely stale and tasted terrible. This is a lovely facility; rethinking the options for coffee and tea in the room is my only critique.
Stayed 1 night in Nov 2023
Response from ray on 29 Nov 2023
On behalf of the entire hotel team, I want to thank you for choosing Courtyard by Marriott San Jose Campbell. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of improving guest experiences. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

vivita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Ray on 16 Nov 2023
On behalf of the entire hotel team, I want to thank you for choosing Courtyard by Marriott San Jose Campbell. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of improving guest experiences. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The site is very easy to get to from the freeway.
Stayed 1 night in Nov 2023
Response from Ray on 13 Nov 2023
On behalf of the entire hotel team, I want to thank you for choosing Courtyard by Marriott San Jose Campbell. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of improving guest experiences. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Juanita

Stayed 1 night in Nov 2023

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
The hotel was nice. We just stayed one night and you could hear the cars going by pretty loudly. That was the only thing we didn’t like. Also didn’t realize we were going to have to pay $15.00 to park our car.
Stayed 1 night in Nov 2023
Response from Ray on 13 Nov 2023
On behalf of the entire hotel team, I want to thank you for choosing Courtyard by Marriott San Jose Campbell. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of improving guest experiences. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Sarah

Stayed 1 night in Nov 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Ray on 13 Nov 2023
On behalf of the entire hotel team, I want to thank you for choosing Courtyard by Marriott San Jose Campbell. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of improving guest experiences. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Jameelah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Ray on 9 Nov 2023
On behalf of the entire hotel team, I want to thank you for choosing Courtyard by Marriott San Jose Campbell. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of improving guest experiences. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at front desk and food area were very kind and welcoming. Hotel staff as easy to find.
Stayed 2 nights in Oct 2023
Response from Ray on 31 Oct 2023
On behalf of the entire hotel team, I want to thank you for choosing Courtyard by Marriott San Jose Campbell. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of improving guest experiences. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking
Stayed 2 nights in Aug 2023
Response from Ray on 31 Oct 2023
On behalf of the entire hotel team, I want to thank you for choosing Courtyard by Marriott San Jose Campbell. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of improving guest experiences. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were extremely comfortable. Rooms were spacious and had many amenities that I appreciated.
Stayed 1 night in Oct 2023
Response from Ray on 15 Oct 2023
On behalf of the entire hotel team, I want to thank you for choosing Courtyard by Marriott San Jose Campbell. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of improving guest experiences. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Marcell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and was able to take train to the 49er game.
Stayed 3 nights in Oct 2023
Response from ray on 12 Oct 2023
On behalf of the entire hotel team, I want to thank you for choosing Courtyard by Marriott San Jose Campbell. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of improving guest experiences. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Mary Ann

Stayed 1 night in Oct 2023
Response from ray on 10 Oct 2023
On behalf of the entire hotel team, I want to thank you for choosing Courtyard by Marriott San Jose Campbell. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of improving guest experiences. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Katherine

Stayed 1 night in Oct 2023
Response from RAY on 27 Oct 2023
On behalf of the entire hotel team, I want to thank you for choosing Courtyard by Marriott San Jose Campbell. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of improving guest experiences. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from ray on 5 Oct 2023
On behalf of the entire hotel team, I want to thank you for choosing Courtyard by Marriott San Jose Campbell. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of improving guest experiences. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like that i paid to park.
Stayed 1 night in Sep 2023
Response from ray on 5 Oct 2023
On behalf of the entire hotel team, I want to thank you for choosing Courtyard by Marriott San Jose Campbell. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of improving guest experiences. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

2/10 Terrible

Stephen

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
I’ve tried on at least 3 occasions to correct my reservation. I was told I would receive a refund by sept 21 and now have had to go through 2 other Expedia agents who still have not resolved the situation. I’ll never use Expedia again nor will I recommend them.
Stayed 3 nights in Sep 2023
Response from Ray on 1 Oct 2023
On behalf of the entire hotel team, I want to thank you for choosing Courtyard by Marriott San Jose Campbell. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of improving guest experiences. Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

ozzy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fancy resort and worth the price. Fast smooth elevator rides.
Stayed 1 night in Sep 2023
Response from Ray on 25 Sept 2023
On behalf of the entire hotel team, I want to thank you for choosing Courtyard by Marriott San Jose Campbell. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Good

Mark

Stayed 1 night in Sep 2023
Response from ray on 10 Oct 2023
On behalf of the entire hotel team, I want to thank you for choosing Courtyard by Marriott San Jose Campbell. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of improving guest experiences. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Good

Vera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place itself is real nice, need better food choices, access to the pool passing the gym/workout room has no back entrance to pool, keycard doesn't work, you need to go pass the front desk, out the double doors to the left public view access. I think it would be better to have the back door lock fixed for the guests could use their keycard to enter the pool, its totally inconvenience for guests having them go all the way around, especially after a hard workout, we need to get into the jacuzzi to unwind. Another issue, there should be microwaves in each room, there's only 1 microwave which is in the market place, passing again the front desk totally not convenient at all. At check out, there's only 3 luggage carriers that guest can use upon checkout, I think there should be at least 10 since there's lots of rooms being used. I was ready to checkout and had to wait 1/2 hr, not convenient if i have a taxi, uber, etc.etc plane to catch, not cool. It will make me miss my flight? Parking is great, next bldg over, but the cost per night should be waived since we are Marriott members and/or a guest at the Marriott Courtyard. Other than that the place is superb, relaxing, quiet perfect location as well. Just minor details that stood out for me and others in my party as well.
Stayed 2 nights in Sep 2023
Response from Ray on 20 Sept 2023
On behalf of the entire hotel team, I want to thank you for choosing Courtyard by Marriott San Jose Campbell. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Cristobal

Liked: Cleanliness, staff & service
The hotel was clean and quiet.
Stayed 1 night in Sep 2023
Response from Ray on 20 Sept 2023
On behalf of the entire hotel team, I want to thank you for choosing Courtyard by Marriott San Jose Campbell. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ray, Front Desk Agent on 9 Sept 2023
On behalf of the entire hotel team, I want to thank you for choosing Courtyard by Marriott San Jose Campbell. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Good

Dawn

Stayed 1 night in Sep 2023
Response from Ray on 27 Oct 2023
On behalf of the entire hotel team, I want to thank you for choosing Courtyard by Marriott San Jose Campbell. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of improving guest experiences. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Safe and well lit parking structure. Has a Starbucks, mini store, laundry service, work stations and lounge area onsite. Pool and spa were clean.
Stayed 1 night in Aug 2023
Response from Ray, Front Desk Agent on 9 Sept 2023
On behalf of the entire hotel team, I want to thank you for choosing Courtyard by Marriott San Jose Campbell. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Judith

Stayed 3 nights in Aug 2023
Response from RAYT on 20 Sept 2023
On behalf of the entire hotel team, I want to thank you for choosing Courtyard by Marriott San Jose Campbell. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.