Ratings based on 636 Verified Reviews

3.4 out of 5
67% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Santa Cruz, CA

Quiet, Clean, recently refurbished

Posted 14-Jan-2017
Pros: Quiet, Great bathroom w/ marble, large tub, great lighting.
Cons: King / Queen beds. Us diabetics would love to have surgery free syrup for our waffles.
Location: A variety of ethnic restraunts nearby
Looking for a place to stay for early morning flight out of SJC. Found all my favorites already booked or 50% over priced. Found this hidden gem with great reviews and and comfortable looking rooms 10 min from airport just off 880 so booked it. Free parking garage. The staff was friendly when I arrived. Room was spacious though it had 2 doubles. I would have preferred a King but was too late to book that. Was surprised how quiet it was. Breakfast was excellent. Great stay. it will be my new favorite in SJ.
5out of 5
Recommended
for Everyone
by A verified traveller

Friendly helpful staff

Posted 05-Dec-2016
Pros: quiet also attention to detail
Cons: nothing
Our car overheated and the manager Victor went to the Subaru dealership and picked up for us the special antifreeze that Subaru recommends. Over and above his required duties, and we are extremely grateful
4out of 5
Recommended
for Everyone
by A verified traveller from US

Another Business Trip In San Jose

Posted 26-Nov-2016
San Jose is extremely overpriced and this hotel is no exception. It is an older property and you can hear EVERY step the room above you makes, but very nice inside. The staff was super nice, breakfast is ok, the bed has a thick foam mattress on top of an older mattress (needed), but has an amazing shower.
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Nov-2016
Good to stay. it's very convenient to stay in this hotel for business.
3out of 5
Recommended
for Everyone
by A verified traveller from US

About a half hour drive to the Santa Cruz beach

Posted 15-Nov-2016
Decent hotel for the price. A little dated, but clean and quiet. Breakfast Buffett simple but good. FreeUnderground Parking a plus
4out of 5
Recommended
for Everyone
by A verified traveller from San Jose, Ca

Great hotel.

Posted 24-Oct-2016
Pros: Free buffet breakfast. Room with fridge, microwave, and coffee maker.
Cons: TV channels were a little confusing and hard to find some common channels.
Location: Good, location but need to drive to most things to do.
4out of 5
Recommended
for Everyone
by A verified traveller from US

Posted 22-Oct-2016
Location: Our family made it to Roaring Camp RR in the Santa Cruz mtn, Felton for a fun adventure.
Large room, dated hotel, keep room fan on to drown out the road noise or request a room away from Camden Ave. daily breakfast was nice for family. one way entrance/exit to parking garage.
1out of 5
by A verified traveller

This place is a dump, filthy, damaged furnishings

Posted 19-Oct-2016 on Orbitz
Pros: Nothing
Cons: Massive cleaning and repair.
Location: It is located at the intersection of two busy streets resulting in high traffic noise.
I will never stay there again! My room, 233, was disgusting with a bath tub ring in a old and broken jacuzzi tub that that had the controller and jets removed. The bed sagged in the middle. The television signal was terrible. Wallpaper was torn and shredded in multiple places. The room was dirty, it even had a Popsicle stick and goo left behind. The furniture was defaced with many spots where someone had damaged the surface. The door lock was not secure. The first room they tried to give me (231) reeked of smoking despite their claim to be a non-smoking hotel. The hotel is at the corner of two busy intersections and it is very noisy. In short, the place is a DUMP!
2out of 5
by A verified traveller

Find somewhere else

Posted 18-Oct-2016 on Hotels
They're running it on the cheap and it shows.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 17-Oct-2016 on Hotels