Ratings based on 476 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from LI, NY

Perplexed

Posted 29-Aug-2016
Pros: great breakfast
Cons: cleanliness
Location: location not the best , but 25 minutes away , with no traffic from airport. Traffic is horrendous except on weekend in that area.
The hotel is about 25 minutes away from the airport. To enter the hotel one must climb at least 12 stairs even with the assistance of a bell man . It is unacceptable! Besides the parking lot is across the street so inconvenient !!!The room that we were given had soiled sheets and stained carpet. The Reception was very accommodating, sweet and agreeable and switched us to an upgraded room . Nicer, cleaner, but the carpet was still in need of a good shampoo. Breakfast was spectacular. Great choices, great food and nice staff, that almost made you forget the quality of the room. At over $100 , I still believe it was too pricey and perhaps should be rated 3.5 to 4 stars
5out of 5
by A verified traveller

Posted 19-Aug-2016
The rom was very big, The breakfast buffet was good, nice hotel, I recommend for everyone
4out of 5
by A verified traveller from Houston

Good hotel near center of city

Posted 16-Jul-2016
Pros: Customer oriented and good breakfast
Cons: Carpets in the room
Location: Central location close to downtown and transportation
Good personnel in the hotel, made stay very pleasant.
5out of 5
by Andres from Guatemala

SUPER!!!

Posted 27-Jun-2016 on Hotels
Es el mejor en el que he estado en CR...seguiré regresando y quedándome allí...
2out of 5
by OREN

Posted 16-Jun-2016 on Hotels
Very dirty carpet and sofa!
3out of 5
by A verified traveller

Agradable.

Posted 14-Jun-2016 on Hotels
Lamentablemente la sábana de mi cama estaba sucia. Me gustó mucho la habitación, camas confortables, excelente el restaurante, muy lindo y rica comida. Un poco incómodo el parqueo porque queda al otro lado de la calle, pero es muy seguro. Por cuestiones de gira llevábamos dos vehículos y nos cobraron la estadía de uno, y fue muy caro, eso no me gustó, ni lo advierten. Y lo peor es que el parqueo estaba vacío, me pareció un abuso. El acceso es incómodo con esas grandes escaleras de entrada.
5out of 5
by Richard from Springfield

One of the best

Posted 04-Jun-2016 on Hotels
Very nice and secure Outstanding breakfast and food
5out of 5
by Alvis

This traveller left a rating score only Posted 01-Jun-2016 on Hotels
3out of 5
by Jose Rodrigo

This traveller left a rating score only Posted 23-May-2016 on Hotels
4out of 5
by RAHUL from Chicago

Good hotel.

Posted 13-May-2016 on Hotels
Good hotel , at one end of downtown. Good wifi. Very good breakfast. Value for money. All car rental places near by. Big rooms.
Comment from Hotel Management
by Rebecca, Hotel Management
Dear guest, thank you very much for wrting a review, we are glad you found the property convenient!