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Get an overview of this hotelFamily-friendly hotel with 4 restaurants and full-service spa



This family-friendly Escazu hotel is located in the entertainment district, 0.1 mi (0.2 km) from Multiplaza Mall Escazu, and within 6 mi (10 km) of Spirogyra Butterfly Garden and Amusement Park San Jose. Museum of Costa Rican Art and National Theater are also within 6 mi (10 km).

Hotel Features

Along with 4 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Other amenities include 2 bars/lounges, a fitness center, and a spa tub.

Room Amenities

All 372 soundproofed rooms feature WiFi and pillowtop beds. Guests can enjoy deep soaking tubs, and other standard amenities include iPod docks, MP3 docks, and 24-hour room service.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Real InterContinental Costa Rica at Multiplaza Mall features an outdoor pool and a spa tub. Dining is available at one of the hotel's 4 restaurants. Guests can unwind with a drink at one of hotel's 2 bars/lounges. A computer station is located on site and high-speed wired and wireless Internet access is available for a surcharge.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 32292 square feet (3000 square meters) include a conference center and conference space. This luxury hotel also offers a children's pool, a fitness center, and a sauna. Parking is available onsite for a surcharge.

Real InterContinental Costa Rica at Multiplaza Mall is a smoke-free property.

  • WiFi (surcharge) 
  • Breakfast available (surcharge) 
  • Sauna 
  • Free newspapers in lobby 
  • Fitness facilities 
  • Babysitting or childcare (surcharge) 
  • Conference space 
  • Multilingual staff 
  • 24-hour front desk 
  • Porter/bellhop 
  • Total number of rooms - 372 
  • Hair salon 
  • ATM/banking 
  • Gift shops or newsstand 
  • Outdoor pool 
  • Number of floors - 8 
  • Number of bars/lounges - 2 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Full-service spa 
  • Turkish bath/Hammam 
  • Tours/ticket assistance 
  • Wired (high-speed) Internet access - surcharge 
  • Computer station 
  • Spa treatment room(s) 
  • Meeting rooms 13 
  • Valet parking (surcharge) 
  • Garden 
  • Terrace 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 3000 
  • Number of meeting rooms - 13 
  • Year Built 1994 
  • Number of restaurants - 4 
  • 24-hour business center 
  • Conference space size (feet) - 32292 
  • Conference center 
  • Self parking (surcharge) 
  • Smoke-free property 
  • Number of buildings/towers - 2 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Children's pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Soundproofed rooms  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Wireless internet access ( 14.99 CRC per day ), Wired internet access ( 14.99 CRC per day )

Available in some public areas: Wireless internet access ( 14.99 CRC per day ), Wired high-speed internet ( 14.99 CRC per day )


Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • WiFi (surcharge) 
  • Air conditioning 
  • Premium TV channels 
  • Premium bedding 
  • Soundproofed rooms 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • Slippers 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Cable TV service 
  • Iron/ironing board 
  • Desk 
  • Blackout drapes/curtains 
  • Wired high-speed Internet access (surcharge) 
  • In-room safe (laptop compatible) 
  • MP3 docking station 
  • iPod docking station 
  • Room service (24 hours) 
  • Down comforter 
  • Egyptian-cotton sheets 
  • Pillowtop mattress 
  • LCD TV 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Alfredo - Overlooking the pool and garden, this theme restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Factory - Overlooking the pool and garden, this steakhouse specializes in seafood and serves lunch and dinner. A children's menu is available. Open daily.

Nau Lounge - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.

The Market - Overlooking the pool, this bistro specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours. Open daily.

24-hour room service is available.

Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna, a steam room, and a fitness center.

Spa Services

Spa InterContinental has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Steam room in spa 
  • Reflexology 
  • Sports massage 
  • Sauna in spa 
  • Massages 
  • Minimum age to access spa is 18 
  • Number of treatment rooms 12 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Accessible parking 
  • In-room accessibility 
  • Braille or raised signage 

Hotel Policies


Minimum check-in age is 18

Check-in time ends at 2 AM

Check-in time starts at 2 PM


Check-out time is Noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service dogs are allowed


Hotel Name

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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