Ratings based on 835 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Excellent location in downtown San Jose.

Posted 21-Sep-2016
Excellent & friendly staff, quirky reception areas and comfortable room
3out of 5
by A verified traveller from Colombia

Kind of nice hotel Not so good zone

Posted 19-Sep-2016
Common zones architecture is amazing but rooms are not that nice. i didn,t feel very safe in the neighbourhood.
5out of 5
by A verified traveller from Philadelphia, PA

Great hotel in the heart San Jose

Posted 17-Sep-2016
Pros: Staff, cleanliness, room size, comfort, parking, free and delicious breakfast.
Location: Walking distance to all historic sites in center city San Jose, museums etc.
Modern hotel, large rooms, comfy beds, really friendly and helpful staff in the heart of center city San Jose and easy walking distance to all of the city's sights. Parking for my rental was a huge plus and free and delicious breakfast every morning was icing on the cake! In particular Oscar was exceptionally helpful with places to go and requests and Andrea, who hosts the breakfasts every morning, was always welcoming with a big smile! Thank you guys, I will be back :)
5out of 5
by A verified traveller from Fr Miami Fl

Wonderful hotel conditions. Wonderful service

Posted 09-Sep-2016
Could not say enough. Highly recommended. All arrangements for pick up ftom airport and within city to Ticabus on time and perfect. Courteous friendly and centric. Good price.
5out of 5
by A verified traveller

Very professional staff

Posted 29-Aug-2016
Perfect location in the middle of the town. Very safe hotel with private (and free) parking for your car. Excellent breakfast. There was an issue with the A/C in our room. The staff reacted very professional about our complaint and reduced our room rate by 50%. In addition we were invited for dinner. Pefect!
4out of 5
by A verified traveller from Belfast

Very friendly staff with fantastic English

Posted 25-Aug-2016
Pros: Friendly, English speaking staff.
Location: Central to everything.
This is our second stay at the Hotel Presedente. It's a lovely friendly oasis in the heart of San Jose, the staff are excellent. A room upgrade on this occasion was a lovely surprise. Great breakfast too.
5out of 5
by A verified traveller from Puerto Rico

wonderful, super hosts of their country

Posted 23-Aug-2016
Pros: Everything!
Cons: internet speed (faster)
Location: close to everything, great location!
All the staff, from the dinning room to the the reception, from the hosts to the room caretakers. super professional, respectful and giving people service plus. I would, not only recommend it, but stay there the next time I visit fabulous Costa Rica. I would evaluate them 11 out of 10. It's close to everything and the people who work there are proud Ticos who really know what tourism and service is all about!!!!!!
4out of 5
by A verified traveller from Miami, Fl

In the center but very noisy

Posted 15-Aug-2016
Hotel is good, stuff is friendly but very noisy outside almost impossible to slip
2out of 5
by A verified traveller

Not comfortable for americans

Posted 06-Aug-2016
Staff was not trained to value customers. Good was good. Restaurant staff nice. Rooms were not as secure as we preferred.
4out of 5
by A verified traveller from houston, tx

Good location

Posted 03-Aug-2016
Pros: Hotel staffs, location
Cons: The hotel is under renovation right now and it's noisy in the afternoon.
Location: shopping, restaurants & landmarks are all within walking distance.
Good/convenient location with shopping, restaurants, landmarks close by.