Ratings based on 817 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Puerto Rico

wonderful, super hosts of their country

Posted 23-Aug-2016
Pros: Everything!
Cons: internet speed (faster)
Location: close to everything, great location!
All the staff, from the dinning room to the the reception, from the hosts to the room caretakers. super professional, respectful and giving people service plus. I would, not only recommend it, but stay there the next time I visit fabulous Costa Rica. I would evaluate them 11 out of 10. It's close to everything and the people who work there are proud Ticos who really know what tourism and service is all about!!!!!!
4out of 5
by A verified traveller from Miami, Fl

In the center but very noisy

Posted 15-Aug-2016
Hotel is good, stuff is friendly but very noisy outside almost impossible to slip
2out of 5
by A verified traveller

Not comfortable for americans

Posted 06-Aug-2016
Staff was not trained to value customers. Good was good. Restaurant staff nice. Rooms were not as secure as we preferred.
4out of 5
by A verified traveller from houston, tx

Good location

Posted 03-Aug-2016
Pros: Hotel staffs, location
Cons: The hotel is under renovation right now and it's noisy in the afternoon.
Location: shopping, restaurants & landmarks are all within walking distance.
Good/convenient location with shopping, restaurants, landmarks close by.
5out of 5
by A verified traveller from Bucks County

Stay in the middle of San Jose

Posted 13-Jul-2016
Pros: Unique architectural elements and views add to the charm and warmth of the helpful staff.
Location: This hotel is close to museums and parks and many historical points of interest in old San Jose.
The Presidente staff was engaging, helpful, fun, and friendly.
4out of 5
by A verified traveller

Nice hotel

Posted 02-Jun-2016
It is a basic hotel, reasonably priced , nothing fancy but the staff deserves credit as they make an effort to make sure you have a comfortable stay. Good buffet breakfast.
3out of 5
by A verified traveller from Denton, TX

Construction Noise Made Stay Less Than Pleasing

Posted 29-May-2016
Pros: Location
Cons: Rooms could be in better condition, notification of construction
The hotel is attempting to upscale and add facilities like a rooftop deck. There was no notification of construction and it was constant and extremely loud, even on the 6th floor. When we checked in we had no towels and a window latch was broken. Both of these were fixed quickly. The room was rather beat up and could have been in better condition. Staff was very friendly and while the breakfast wasn't so enjoyable, dinner one night was excellent. The location is extremely convenient to downtown San Jose.
3out of 5
by Alan

This traveller left a rating score only Posted 26-May-2016 on Hotels
5out of 5
by A verified traveller from New York

Great Hotel In The Center Of The City

Posted 26-May-2016
I loved this hotel. We went to Costa Rica to find adventure, so we we drove all over the country. Hotel Presidente was where we went as a checkpoint to another destination. Every time we came to San Jose we were so excited to get back to Hotel Presidente. The room was amazing, the air conditioning was perfect, the beds were to die for! Once you jumped it bed you never wanted to get out. Also a good thing to mention the shower water pressure is great!!
4out of 5
by A verified traveller from Panama

Excellent decoration

Posted 17-May-2016
Really like it over several hotels en CR, very well located to walk