Ratings based on 865 Verified Reviews

4.7 out of 5
96% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia-verified reviews
5 out of 5
Recommended
for Everyone
by a verified traveller

Beautiful Hotel with Great Service & Food

Posted 16-Jun-2018
Loved it. Stay here if you can! Lovely hotel. Only stayed one night, but had fabulous dinner in the restaurant.
5 out of 5
Recommended
for Everyone
by a verified traveller from Tucson, Arizona

First class

Posted 08-Jun-2018
Frying the moment we arrived the staff was attentive and kind giving information, carrying bags, gives us a fruit juice today and engaging our children. Everything was done well including our dinner where service and taste were impeccable.
5 out of 5
Recommended
for Everyone
by a verified traveller from Toronto

A treat !

Posted 08-Jun-2018
This is clearly a hotel with style ambience and the best staff. We had the garden suite and it was probably one of the best rooms we have every stayed in. Staff are so nice !!
5 out of 5
by a verified traveller

Posted 05-Jun-2018
Great decor in the room and through out the hotel The dining area and bar were so relaxing with a provincial feel The staff were very helpful in helping us find places to see and eat in the city
5 out of 5
by a verified traveller from Poole, uk

Posted 04-Jun-2018
Great hotel near to the city centre. The hotel has lots of character. Really nice restaurant in a lovely setting as well.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 04-Jun-2018
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 21-May-2018
4 out of 5
by a verified traveller

Posted 15-May-2018
Lovely hotel, full of old world charm. Rooms are a good size and the beds comfortable.
Comment from Hotel Management
19-May-2018 by Ivannia Pérez P. , Hotel Management
Hi!! Thank you so much for your survey. We are glad to know you had a great stay with us!
5 out of 5
Recommended
for Everyone
by a verified traveller from Boston, MA

Excellent boutique hotel

Posted 30-Apr-2018
We stayed here for just one night and had an amazing experience. Prior to our arrival, the staff emailed us to ask what time we would arrive and answered our questions right away (they have complimentary parking if anyone is wondering). Upon arrival, we were greeted with glasses of OJ, information which covered all our needs, and the staff were happy to assist when we asked about what to explore and eat in the area. We also made a dinner reservation at the hotel restaurant to celebrate my boyfriend's birthday later that evening. The restaurant had a great ambiance, the decor was elegant and lovely, and the service was impeccable as was the food. We received complimentary appetizers and dessert, and I didn't even notify the hotel of my bf's birthday but they figured it out and sent over a large slice of chocolate truffle cake on the house as well! We later had drinks on the beautiful courtyard (delicious drinks btw) and later went up to the terrace to hangout by the jaccuzi. We felt well taken care of the entire time... truly an amazing experience -- we highly recommend!
5 out of 5
Recommended
for Everyone
by a verified traveller

Excellent service and comfort

Posted 30-Apr-2018
Wonderful old school hotel- elegant and classic, but updated in the right places. Warm, professional and attentive staff. Extraordinary restaurant - pleasent surprise and a lovely welcome to Costa Rica on our one night transition to an Osa trip. Neighborhood is safe but perhaps not what American tourists would picture surrounding this type of hotel. But we loved walking and found fantastic local diner style eats. We also understood it was close to markets and scenic downtown, just didn’t have time. Only suggestion I’d make to hotel is at some point update the common areas carpeting. Just seems a bit worn. Overall, highly recommend.