Ratings based on 820 Verified Reviews

4.7 out of 5
98% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Great staff, beautiful hotel

Posted 22-Oct-2017
Very friendly staff. Beautiful rooms. Gorgeous hotel
5 out of 5
Recommended
for Everyone
by A verified traveller from miami

Posted 19-Oct-2017
This hotel has great character and excellent staff
5 out of 5
Recommended
for Everyone
by A verified traveller from Mesa, AZ

beautiful hotel, friendly staff, perfect stay!

Posted 09-Oct-2017
Pros: The garden suite is absolutely beautiful with a tropical garden patio. We sat in the garden for hours!! It is very private and incredible - no bugs!
Cons: Nothing, it was absolutely perfect
The hotel is beautiful, our garden suite was amazing, and the staff was so friendly! We had room service, which was delicious and the hotel kept our luggage for a week while we went on adventures!! We loved staying at the Hotel Grano de Oro!!!
5 out of 5
Recommended
for Everyone
by A verified traveller

A true jewel

Posted 07-Oct-2017
We loved our stay at this beautiful property. Beautiful property conveniently located from the airport. We took Uber from the airport.
5 out of 5
Recommended
for Everyone
by A verified traveller from California

Gorgeous hotel

Posted 20-Sep-2017
Grano de Oro was a breath of fresh air and undoubtedly San Jose's best kept secret with respect to hotels. I'm positive that the hotel will only be more amazing once construction is finished. The construction in no way minimized their stellar service. Specifically, Pablo and Ulises provided a level of hospitality that went above and beyond my expectations.
5 out of 5
Recommended
for Everyone
by A verified traveller from Austin, tx

Oasis in the city!

Posted 11-Sep-2017
We arrived in San Jose after the sun set so we were worried the hotel would be hard to get to but it was close to the airport and easily accessable. There was security in the parking lot on the side of the building and they offered us a flute of passion fruit juice when we arrived. The bell man gave us a tour of the facilities and all the rooms were quaint and unique so I'm sure every guest had a different experience each stay. there was one hot tub that was semi secluded and had a nice view of the city but I didn't see the surrounding city from the hotel because of the meticulously kept foliage surrounding the property. There are a few fountains that also blocked the sounds of the city so it was really relaxing and changed the feeling of staying in a metropolitan city. The history of the building was given to us by the amazing staff and we found out that our room was one of the original 9 rooms of the mansion. We got dinner there and it felt extremely romantic and cozy. All the drinks were pureed freshly for the cocktails and the amuse bouche was the perfect start to a fabulous meal. Breakfast is also worth having in the veranda because the natural light helps you adjust to the time change. I can't wait to come back!
5 out of 5
by JAIRO

This traveller left a rating score only Posted 16-Aug-2017 on Hotels
5 out of 5
by Edgar

Treat yourself!

Posted 10-Aug-2017 on Hotels
The hotel is in the middle of the city but because of the way it is structured, we heard no street noise!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Aug-2017
Great, very charming place. We enjoyed the restaurant.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Lovely hotel for a stop over in San Jose

Posted 01-Aug-2017 on Ebookers
Really lovely staff, very friendly and helpful. Beautiful rooms and very good restaurant. Very clean too!
Comment from Hotel Management
05-Aug-2017 by Ivannia Pérez P. , Hotel Management
Hi! Thank you, we hope you can visit us one more time !