Ratings based on 766 Verified Reviews

4.7 out of 5
98% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Berlin

Sehr schönes Hotel mit herrlichen Zimmern!

Posted 20-Feb-2017
Cons: Schade, dass die Hotelbar bereits um 10 pm schliesst.
Herzlicher Empfang mit einem Drink. Schneller Check-In.
5out of 5
Recommended
for Everyone
by A verified traveller from Scottsdale

Great hotel, quiet location!

Posted 11-Feb-2017
From the moment we stepped from our transfer, we were treated royally - the staff is trained well, very friendly, and efficient! The courtyard, used for meals, was lovely - heaters provided for cooler weather. The menus for both breakfast and dinner offered a variety of local as well as international options. Our standard room was small, but very comfortable. The best feature, for those who love to walk, is the location - a twenty minute stroll from central downtown, near wonderful museums and parks, the pedestrian shopping area.
5out of 5
Recommended
for Everyone
by A verified traveller from wollongong australia

Fantastic hotel - restaurant to die for.

Posted 01-Feb-2017
We arrived at 10am and we were given or room straight away....we had free mini bar except alcohol and the staff were all amazing, friendly and very informative. Our room was huge and really comfortable....the roof top jacuzzi was a really jive way to enjoy our evening. The restaurant was amazing and very reasonably priced. We were in a fantastic location close to the town....very nice hotel
5out of 5
Recommended
for Everyone
by A verified traveller from Denver

Great Short Stay

Posted 29-Jan-2017
Beautiful hotel in the heart of San Jose. Staff is very friendly and helpful. The facility is very well-maintained and updated, with lots of greenery and fountains throughout. Our room was clean and well appointed and had a little private enclosed courtyard with a fountain and plantings. I am usually wary of hotel restaurants. But this one was excellent. The food was tasty and well presented. Our bathroom was quite small. Which, of course, isn't unusual for hotel rooms in large cities. Also, there are lots of stairs and corridors in the hotel and it might not be the best choice for someone in a wheel chair or with difficulty walking.
5out of 5
Recommended
for Everyone
by A verified traveller from Cincinnati

A very nice hotel in San Jose

Posted 28-Jan-2017
Pros: Location, courtyard restaurant and bar, friendly helpful people
Cons: Some rooms are a bit small.
Location: Close to airport and downtown
Nice place to stay on the way to other resorts. It is ~10 minutes from the airport, ~5 minutes from downtown. Very nice small hotel with wonderful courtyard restaurant and bar, and rooftop jaccuzzi. People are very friendly and helpful.
5out of 5
Recommended
for Everyone
by A verified traveller

excrlente hotel

Posted 25-Jan-2017
Un hotel muy acogedor con un excelente servicio , con un restaurante muy agradable y muy sabroso
5out of 5
Recommended
for Everyone
by A verified traveller from Cincinnati, OH

A very charming place

Posted 15-Jan-2017
Pros: The courtyard restaurant, very friendly people.
Cons: Nothing really. Some rooms have no view.
Location: It is a short hop or nice walk to the center of San Jose. We love the Central market
This is wonderfully charming place close to the center of San Jose. People are very friendly and helpful. We just love the restaurant in and around the central courtyard. Food and drinks are great!
4out of 5
Recommended
for Everyone
by A verified traveller from London

Central hotel ideal for business and/or pleasure

Posted 23-Dec-2016
San Jose's airport will delay you an hour for customs and another hour to pick up your rental car and drive into the city. After a 10 hour flight you need to find an oasis and this hotel soothes your jagged nerves. Try a cool beer in the bar or two and you quickly forget everything else.
5out of 5
Recommended
for Everyone
by A verified traveller from NJ

Awesome hotel with fantastic amenities!

Posted 20-Dec-2016
Great spot for breakfast and fine dining! Food was outstanding and the wait staff was attentive and cordial. Prices were reasonable. Would definitely stay here again!
4out of 5
Recommended
for Everyone
by A verified traveller from Canada

Très bel hotel pour San Jose

Posted 04-Dec-2016
Hotel du genre belle maison d'époque. Beaucoup de végétations. Très propre. Restaurant avec menu et carte des vins très diversifiés. Repas international. Ambience calme. Facile d'accès. Sécuritaire. Petit spa intime. Déjeuner dans cour intérieure, très agréable. Bibliothèque des voyageurs, livres laissés par voyageurs pour consulter.