Breakfast, lunch and dinner served

Reviews of Dunn Inn

3 out of 5
Dunn Inn
Avenue 11 Calle 5 Barrio Amon, San José, San Jose Province

Reviews

8.4

Very good

Rating 10 - Excellent. 217 out of 509 reviews" "
Rating 8 - Good. 208 out of 509 reviews" "
Rating 6 - Okay. 50 out of 509 reviews" "
Rating 4 - Poor. 27 out of 509 reviews" "
Rating 2 - Terrible. 7 out of 509 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Souka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We started our Costa Rica experience at the Dunn Inn and 2 weeks later came back to finish it the staff are outstanding and the hotel is beautiful. Convenient, clean, and with onsite parking. We cannot fault the hotel.
Stayed 1 night in Apr 2024
Response from Exon Zúñiga on 13 Apr 2024
Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience at Dunn Inn during your time in Costa Rica. Our staff works hard to provide outstanding service, and we're delighted that you found the hotel beautiful, convenient, and clean. We hope to welcome you back again in the future!

10/10 Excellent

Jerry

Stayed 1 night in Mar 2024
Response from Exon Zúñiga on 13 Apr 2024
Hola Jerry!! Muchas gracias por visitarnos, esperamos que vuela muy pronto.

8/10 Good

Yan

Liked: Cleanliness, staff & service, amenities
Overall good, but everything is a little bit old
Stayed 2 nights in Mar 2024
Response from Exon Zúñiga on 15 Mar 2024
Thank you for your comment! We appreciate your words and will take your feedback into account to improve our facilities. We hope to see you again soon!

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Dunn Inn was great about helping us with airport transportation and communication. Everyone there was friendly and our room was spacious.
Stayed 1 night in Feb 2024
Response from Exon Zúñiga on 23 Feb 2024
Thank you for sharing your positive experience with us! We are pleased to know that you enjoyed our airport transportation service and communication, as well as the friendliness of our staff. It's great to know that your room was spacious and comfortable. We hope to welcome you back to the Dunn Inn Hotel in the future! Thanks for your kind words!

8/10 Good

Bao

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was oookay. The staff was stellar! We were lucky to meet Yaya at the front desk and she was seriously a breath of fresh air. She was welcoming and she had advise and ideas of what we could do on our way out. We were at another hotel and this is not what I was expecting at all... the professionalism and friendliness was top tier. I made a mistake with my booking and Yaya was so helpful and helped me not lose my marbles right there. Everything ended up working perfectly. We got a beautiful room. Now, their rooms do not have AC. It's a small hotel and booked thinking it will be on the way to the airport, no regrets because the staff there was just so wonderful! Breakfast was okay, not bad but it may be could be better, It is free so not a lot of complaints and they're really accommodating. The area is not bad but it can get really loud at night, if you deep sleep you wouldn't hear much like some people in our party. All in all it wasn't bad, it was affordable and you can walk to most things, it's not really in the middle of where it's all happening BUT if you are looking to have a nice, clean affordable place with staff that's really wonderful? then look no further.
Stayed 1 night in Feb 2024
Response from Exon Zúñiga on 23 Feb 2024
Thank you for sharing your detailed experience with us! We are glad to know that you enjoyed the hospitality and professionalism of our staff, especially Yaya, who made your stay memorable. We are sorry that the room did not have air conditioning, but we are pleased to know that you were able to enjoy a beautiful accommodation. We appreciate your comments about breakfast and location, we will take them into account for future improvements. We look forward to welcoming you again and continuing to provide you with exceptional service. Thank you for choosing our hotel and for your kind words towards our team!

6/10 Okay

Robert, Little Rock

Liked: Cleanliness, staff & service
Disliked: Amenities
I didn’t like having to climb stairs every time I came back to my room. It was more suited for a family vacation than a celebratory atmosphere
Stayed 6 nights in Feb 2024
Response from Exon Zúñiga on 23 Feb 2024
We are sorry to hear that the need to climb stairs every time you returned to your room was not to your liking and that you felt that the atmosphere was more suitable for a family vacation than a celebration. We appreciate your comments and will take them into account to improve our guests' experience. We hope to have the opportunity to welcome you again and provide you with a stay that meets your expectations. Thank you for share your oppinion with us!

10/10 Excellent

julia

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Exon Zúñiga on 23 Feb 2024
Thank you for visiting us, we hope you come back soon!

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good here. I very well maimtained property. My only complaint os that the wifi was spotty and not very good
Stayed 5 nights in Jan 2024
Response from Exon Zúñiga on 23 Feb 2024
We are glad to know that you enjoyed your stay at our property and that you found everything in good condition. We are sorry to hear that you had problems with the wifi connection. We appreciate your comments and we will take them into account to improve our services. We hope to welcome you again in the future! Thanks for sharing your experience!

4/10 Poor

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is on a noisy street with a late night casino on the same block. My first room was on the street level and was very loud with traffic and people. When I changed rooms, I was given an interior space with no light or windows. On the upside the staff was helpful and the breakfast was lovely, but all and all, I would not recommend the Hotel Dunn.
Stayed 3 nights in Dec 2023
Response from Exon Zúñiga on 23 Feb 2024
I'm sorry to hear that your experience at Hotel Dunn was not the best due to noise and room conditions. It's nice to know that the staff was friendly and that you enjoyed your breakfast.Thanks for sharing your experience!

6/10 Okay

T

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Tom

Stayed 1 night in Dec 2023
Response from Exon Zúñiga on 23 Feb 2024
Thank you for visiting us, we hope you come back soon.

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Bayardo, Martinez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esteban at reception was amazing, as well Edson, sorry if I make a mistake with his name, they are very professional. In the restaurant, Jesus the bartender very friendly and professional, Fanny the server, great too. In general not a single complaint. Every employee we contacted or ask question was very nice. Totally recommend this hotel and I will return again. Thanks for everything. Pura Vida !!!!
Stayed 3 nights in Dec 2023

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jerry

Liked: Amenities, property conditions & facilities
I have been staying for years at the Dunn Inn when I am in San Jose. It's a great location with a lot of history.
Stayed 2 nights in Nov 2023
Response from Exon Zúñiga on 22 Nov 2023
Thank you so much Jerry! We are glad to hear that you enjoy your stay with us everytime you come to San Jose, that makes us happy! :)

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute unique hotel. The staff were very friendly and helpful. We liked the location being not quite as busy and chaotic as other parts of San Jose.
Stayed 2 nights in Nov 2023
Response from Exon Zúñiga on 22 Nov 2023
Thanks for your comment Renee! We are so happy to hear that you liked our hotel and the staff was kind to you!

8/10 Good

wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Shower was hot, but temperature surged. I would stay her again. Staff was friendly and the breakfast was appreciated
Stayed 1 night in Nov 2023
Response from Exon Zúñiga on 19 Nov 2023
¡Gracias por compartir tu experiencia! Nos alegra saber que encontraste la habitación muy limpia y que disfrutaste de una ducha caliente. Lamentamos cualquier inconveniente con la temperatura del agua, pero nos complace saber que aún así considerarías volver a hospedarte aquí. Nuestro personal amable siempre está dispuesto a ayudar y nos complace que hayas disfrutado de nuestro desayuno. ¡Esperamos verte nuevamente en el futuro!

8/10 Good

James B, Edmond

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Exon Zúñiga on 19 Nov 2023
Gracias por su visita, esperamos que vuelva pronto.

8/10 Good

Laurel

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Exon Zúñiga on 28 Oct 2023
Gracias por su visita, esperamos que vuelva muy pronto.

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it but miss the old menu at the restaurant
Stayed 2 nights in Oct 2023
Response from Exon Zúñiga on 16 Oct 2023
I completely understand your feeling of nostalgia for the old restaurant menu. Sometimes changes can be difficult to accept, especially when we have an emotional connection to something we used to really enjoy. However, it is important to remember that businesses evolve and adapt to meet the changing needs of their customers.Even if you miss the old menu, I encourage you to give the new one a chance. You may discover delicious and exciting new dishes that will pleasantly surprise you. Additionally, the restaurant may be experimenting with different flavors and cooking techniques to offer an even more memorable dining experience.Remember that change is inevitable and is part of both personal and business growth. Sometimes, it is necessary to leave the known behind to explore new possibilities and expand our culinary horizons. Who knows, maybe you'll find a new favorite on the current menu!In short, even if you miss the old menu, I encourage you to keep an open mind and give the new one a chance. You may discover new culinary delights and continue enjoying the restaurant experience in a different but equally satisfying way.

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed are quick overnight stay. The staff were very nice and super helpful with coordinating our pick up service.
Stayed 1 night in Sep 2023
Response from Exon Zúñiga on 21 Sept 2023
I'm glad to hear that you enjoyed your overnight stay! It's always great when the staff is friendly and helpful. Coordinating pick-up services can sometimes be a hassle, so it's wonderful that they made it easy for you. If there's anything else we can assist you with in the future, please don't hesitate to let us know.

10/10 Excellent

minesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from Exon Zúñiga on 8 Sept 2023
Gracias por su visita.

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Exon Zúñiga on 8 Sept 2023
Gracias por su visita.

10/10 Excellent

Restaurant Equipment

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stuff is totally amazing. Excellent guys.
Stayed 1 night in Sep 2023
Response from Exon Zúñiga on 8 Sept 2023
Gracias por su visita.

10/10 Excellent

minesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Exon Zúñiga on 26 Aug 2023
Muchas gracias por su calificación, esperamos que vuelvan pronto!!

10/10 Excellent

Deborah

Travelled with group
We had a lovely stay at the Dunn Inn. We arrived much earlier than we expected to and they were able to allow us to check in early. The front desk staff was very helpful with directions and advice on modes of transportation. We needed an extra night and it was not problem. We also had to leave at 2pm and they scheduled transportation to the airport and gave us a snack to tide us over. I would happily stay there again!
Stayed 2 nights in Jun 2023
Response from Daniel on 5 Jul 2023
Hello Deborah! We hope you are doing great. It's so nice to hear that you liked our hotel and our employees. It's our pleasure to be at your services, we hope to see you again.

10/10 Excellent

Andrew

Stayed 1 night in Jun 2023
Response from Exon Zúñiga on 15 Jun 2023
Hola Andrew, Muchas gracias por su calificación. Esperamos que vuelva muy pronto.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good downtown location
Very comfortable, great staff , good downtown location
Stayed 1 night in May 2023
Response from Exon Zúñiga on 26 May 2023
Thank you very much for your comments

6/10 Okay

Crystal, Norwood

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Apr 2023
Response from Exon Zúñiga on 14 May 2023
Muchas gracias por hospedarse con nosotros.

10/10 Excellent

Andrew

Stayed 1 night in Apr 2023
Response from Exon Zúñiga on 22 Apr 2023
Thank you very much Andrew!! It was a pleasure to meet you.

10/10 Excellent

Michelle

Stayed 1 night in Apr 2023
Response from Exon Zúñiga on 7 Apr 2023
Muchas gracias por su puntuación, estamos muy felices.

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is a combination of two old homes converted to a hotel. The rooms are simple, but very clean and comfortable. The house restaurant was the best we ate in during our stay. All of the staff at the hotel were tremendous and worked hard to make the stay comfortable. Highly recommend!!!
Stayed 2 nights in Mar 2023
Response from Exon Zúñiga on 6 Mar 2023
Hello Tim, Thank you very much for your comments, we appreciate it.

10/10 Excellent

Melissa, Spartanburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at Dunn Inn in San Jose was a great start to our Costa Rica trip. The reception staff could not have been more friendly- we received a room upgrade and $10 off food & beverage with our VIP booking. We had a large, well appointed room with beautiful hardwood floors. The inn is two beautifully renovated homes in the heart of Barrio Amon. The food is good value for money. This is a great location for getting around San Jose which should not be skipped.
Stayed 2 nights in Feb 2023
Response from Kathy Castro on 6 Mar 2023
Hello Melissa,Thank you very much for sharing your comments with us, We are glad to have been part of your trip in Costa Rica, and to know that you had a good time in our hotel. iiPura Vida!!

8/10 Good

Thomas

Liked: Staff & service, amenities, property conditions & facilities
The location and restaurant were good. Didn't like not having an elevator.
Stayed 4 nights in Feb 2023
Response from Exon Zúñiga on 6 Mar 2023
Hello Thomas, Thank you very much for your comments.

4/10 Poor

Angela

Liked: Cleanliness, staff & service
Very noisy
Conversation in the next room perfectly understandable. Car traffic all night with short bursts of sirens interrupted my sleep.
Stayed 3 nights in Feb 2023
Response from Kathy Castro on 3 Mar 2023
Good Morning. Thank you very much for sharing your comments with us. We truly regret your experience was not the expected. If we knew you had any inconvenience it would have been a pleasure to get you one of the quieter rooms, and we hope to have the opportunity to improve your experience in the hotel in the future

8/10 Good

Monique

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff in great location. I wish the water had been hotter but other than that it was great.
Stayed 1 night in Feb 2023
Response from Exon Zúñiga on 28 Feb 2023
Hello Monique,We greatly appreciate your feedback.Thank you so much.

8/10 Good

Cesidio

Liked: Cleanliness, staff & service
Photo of the room was nothing like the room I got. But staff and cleanliness get top marks
Stayed 1 night in Feb 2023
Response from Exon Zúñiga on 24 Feb 2023
Hello cesidio,We have different categories and different rooms in each category.We hope to see you again, thank you very much for your comments.

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Delightful Hotel
A delightful Hotel, the rooms were large and spacious. Breakfast could be a little more healthy if they substitute the bacon for something more healthy. The woman at the reception was delightful.
Stayed 1 night in Feb 2023
Response from Kathy Castro on 23 Feb 2023
We are glad to know that you had a good time in our hotel. Thank you for your feedback and coments, we really appreciate it,and hope to have you back at our hotel in the future.

4/10 Poor

Susan

Stayed 2 nights in Jan 2023
Response from Kathy Castro on 6 Mar 2023
Thank you for letting us know about your experience.

10/10 Excellent

Christina

Stayed 1 night in Jan 2023
Response from Kathy Castro on 6 Mar 2023
Thank you for letting us know about your experience.

10/10 Excellent

David, Farmington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very accommodating and friendly staff!
Stayed 1 night in Jan 2023
Response from Exon Zúñiga on 12 Jan 2023
Hello David, Thank you very much for your comment, it was a pleasure to service you.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, except...the coffee at breakfast was the worst I have ever had in Costa Rica. Really bad coffee.
Stayed 1 night in Jan 2023
Response from Exon Zuñiga on 7 Jan 2023
Hello Michael, Thank you for visiting us. We going to talk with the restaurant manager about the coffee. It was a pleasure having you in our hotel.

10/10 Excellent

troy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go dunn inn !
Great service will stay again
Stayed 1 night in Dec 2022
Response from Exon Zúñiga on 5 Jan 2023
Thank you very much for your comentIt will be a pleasure to have you with us again.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from Exon Zúñiga on 30 Dec 2022
Thank you very much for stay with us, We hope to see you soon again.

10/10 Excellent

James B, Edmond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and property was very clean
Response from Exon Zúñiga on 30 Dec 2022
Thank you very much for stay with us, We hope to see you soon again.

10/10 Excellent

Arantza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel Dunn Inn is at a very good location near the city center but still on a quiet street. The rooms are comfortable and clean and the staff is very friendly and helpful.
Response from Exon Zúñiga on 30 Dec 2022
Thank you very much for stay with us, We hope to see you soon again.

10/10 Excellent

Kendell

Stayed 1 night in Oct 2022

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice short stay
Good two day stay with a special friend
Stayed 2 nights in Oct 2022
Response from Angie on 6 Oct 2022
Good evening. Thank you very much for staying with us. We appreciate your feedback and comment. More than glad to know that you have enjoyed your stay with us.Looking forward to your next stay.

10/10 Excellent

Evelyn A

Stayed 1 night in Sep 2022
Response from Angie on 3 Oct 2022
Good morning. Thank you very much for taking the time to share your feedback with us. Looking forward to your next stay in the hotel. Best Regards