Hotel staff is nice. Amons restaurant connected to the hotel staff is so awesome as well. Hotel is nearby to downtown and other city landmarks. The room is quite small no choices for breakfast if you will staying for 4 days and above is kinda boring. There is no microwave oven in the room or even the hotel it self. I ask the hotel staff is They have microwave to reheat my food and if possible to mucrowave my food in the kitchen but they said they dont have and they are not connected to the restaurant inside the hotel. Its weird that we are eating breakfast in the hotel restaurant and the frontdesk person said they are not connected? Housekeeping staff are very polite and friendly.
Comment from Hotel Management
18-Jun-2018 by Laura Ballestero, Hotel Management
Thank you for choosing our hotel as your place to stay in San Jose. I appreciate your feed back because it helps us to improve the services we offer to our clients. Just to clarify the situation with the restaurant we are connected psysically but we have different administrations. The restaurant prepares the food in the moment clients ask for it. That's the reason they don't have a microwave. I'll make sure to share your comments with them. Then again thank you for the nice comments about the hotel and the staff