Ratings based on 248 Verified Reviews

4.2 out of 5
84% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Australia

A comfortable stay

Posted 03-Apr-2018
We stayed at Hotel Dunn Inn the night before we toook the bus to Cahuita and again on our return before flying out. The hotel is well positioned in the city, a few block walk to city centre and 10 block walk to bus station Norte. I found western style food not so good at restaurant, local style dishes much better. Our room was comfortable, good bed. Staff very friendly and happy to speak English.
Comment from Hotel Management
03-Apr-2018 by Laura Ballestero, Hotel Management
Thank you for choosing our hotel as your place to stay in San Jose. We are glad you enjoyed your visit. We look forward to welcome you again in your next trip to Costa Rica
5 out of 5
Recommended
for Everyone
by A verified traveller from Alberta

San José - Discovery Base - 2018

Posted 20-Mar-2018
Pros: Proximity to downtown of San Jose. Accommodation with “character”.
Cons: Suggest a warning about tile floor in bathroom being “slippery when wet”.
Location: Walking distance to downtown and can visit churches, museum and banks. Good shopping opportunities, Costa Ricans very friendly, speak English.
First visit to Costa Rica and selected Hotel Dunn based on screening of accommodation sites provided by Expedia, so it was DEFINITELY a leap of faith! Being Canadians and generally tolerant of all things worldly, we were rewarded with a very comfortable base to begin our discovery of Costa Rica. A 15 minute walk to the vibrant downtown of San Jose. Picked up by hotel shuttle whose driver patiently waited at airport despite 1 hr+ late arrival by airplane operated by an over-rated airline, which will remain unnamed!
Comment from Hotel Management
26-Mar-2018 by Laura Ballestero, Hotel Management
Thank you for choosing our hotel as your place to stay in San Jose. We are glad to find out you enjoyed your stay with us. Also, we want to thank you for your feed back. It help us to improve the services we offer to our clients
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Mar-2018
It was very cute, the staff were very friendly and helpful! The lounge had a great atmosphere! THe churro’s were amazing!!!
Comment from Hotel Management
26-Mar-2018 by Laura Ballestero, Hotel Management
Thank your for choosing our hotel as your place to stay in San Jose. We are glad you enjoyed your visit to our property. We will share your nice comments with our staff
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Mar-2018
A great stay! The staff was helpful and the rooms were perfect.
Comment from Hotel Management
05-Mar-2018 by Laura Ballestero, Hotel Management
Thank you for your nice review! We hope to welcome you back in the near future
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location. Comfortable and very friendly staf

Posted 18-Feb-2018
Great location. Comfortable and very friendly staf.
Comment from Hotel Management
19-Feb-2018 by Laura Ballestero, Hotel Management
Thank you for your nice commets. I'll share your opinion with our staff
4 out of 5
Recommended
for Everyone
by A verified traveller from Miami, FL

Nice hotel. Not my first stay.

Posted 17-Feb-2018
I have stayed here before. And, Hotel Dunn Inn remains a top consideration for my stays in the downtown area. At check in, as Angie was going over the reservation details, I told her that I was leaving for an excursion before breakfast started. She asked the kitchen to prepare it for me and even hand delivered the morning's breakfast for me to not be without. This is the kind of action that enhances the customer experience. Breakfast is another top consideration of mine. I like not having to figure things out in the morning when I'm on vacation. Angie & Hotel Dunn Inn gets that, and I never had to tell them!
Comment from Hotel Management
19-Feb-2018 by Laura Ballestero, Hotel Management
Thank you for choosing our hotel as your place to stay in our hotel. I'm glad you enjoyed your visit. Thank you for your nice comments about our staff. I'll share your opinion with Angie. It's nice to know we were able to make your stay a pleasant one. We hope to welcome you back in the near future
5 out of 5
Recommended
for Couples
by A verified traveller from Toronto, Canada

Right downtown with great bar and restaurant

Posted 09-Feb-2018
We where very pleased with the renovation they did to the restaurant and bar area. Staff was very friendly and helpful. Food great and walk to central avenue. Rooms are small but clean and we use the room only for sleeping so that did not matter to us. First look at the entrance to the hotel scared us, looked like an old out dated hotel but inside is completing a different story
Comment from Hotel Management
09-Feb-2018 by Laura, Hotel Management
The original building was a 1929 mansion in Barrio Amon. We consider it as part of its charming. Thank you for your nice comments about the hotel and restaurant. We hope to welcome you back in the near future
3 out of 5
by A verified traveller from EDMONTON

Okay and safe

Posted 19-Jan-2018
Pros: Location and safety.
Cons: Better breakfast and lower room rate.
Location: Great location.
Room picture on the website is misleading. Rooms are clean, but very small and basic. Breakfast was very small and not tasty at all, the term "continental breakfast" is miss leading. It is safe and one of the tour companies ( G Adventure) use it as its base, as a result there are more bookings which hikes up the occupancy and rate. I think a fair price for this hotel is $40.00 a night. The location is great, quite and close to the City Center.
Comment from Hotel Management
19-Jan-2018 by Angie Rivas, Hotel Management
Good Afternoon. Thank you for choosing our hotel as your place to stay in San Jose. We appreciate your feed back as It helps us to improve the service we offer to our clients. Best Regards! Hotel Dunn Inn.
4 out of 5
Recommended
for Couples
by A verified traveller from BC

Nice hotel, very modest breakfast. Early check out

Posted 06-Jan-2018 on Orbitz
Pros: Clean and quiet
Cons: Breakfast and check out time!
Location: Pleasant!
Was good and quiet,area is excellent! Poor breakfast in comparison with some similar hotels.Late check in, early check out.
Comment from Hotel Management
06-Jan-2018 by Management Assistant, Hotel Management
Good Morning. Thank you very much for taking the time to share your feedback. All our guests suggestions are very important for us as it helps us to improve. We will share your opinion regarding breakfast with the Restaurant manager. Hope to have you once again with us. Best Regards! Hotel Dunn Inn. Angie Rivas.
5 out of 5
by Daniel

Posted 31-Dec-2017 on Hotels
Comment from Hotel Management
02-Jan-2018
Good Morning. Thank you for the nice comments and you were a pleasure to have you as a guest in our hotel. Hope to welcome you back in a near future. Best Regards! Angie. Management Assistant .