Ratings based on 200 Verified Reviews

4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Quebec, Canada

Raise your creative bar

Posted 28-May-2017
Pros: Its location, the service, the design
Location: Dunn Inn is centrally located. San Jose's attractions can be visited within a walking distance.
Dunn Inn is a beautiful place! I really loved the lobby and the restaurant with all the cute wall arts. Staff is super nice and very helpful. The service was top notch ! Totally recommend this place for anyone visiting San Jose.
Comment from Hotel Management
30-May-2017 by Management Asistant, Hotel Management
Good Afternoon. We appreciated it you took the time to share your experience with others. We work everyday in order to provide a quality service to our guests. Looking forward to your next visit. Best Regards! Angie Rivas. Management Assistant.
4 out of 5
Recommended
for Everyone
by A verified traveller from P

Nice hotel walking distance to city centre

Posted 21-May-2017
Lovely staff, all very helpful and friendly. Loved the funky dining area / bar. Quiet room if away from min road
Comment from Hotel Management
23-May-2017 by Angie Rivas , Hotel Management
Good afternoon. Thank you for taking the time to give us such a positive feed back about our Hotel. Our main goal it´s to improve everyday for our guest. Hope you give the opportunity to have you once again with us. Best Regards!
5 out of 5
Recommended
for Everyone
by A verified traveller from phoenix,AZ

in the city

Posted 21-Mar-2017
Location: 5 min walk to the main avenue in downtown, many restaurants around.
I have visited the hotel in the past and saw the rooms but unfortunately my last vacation I chose another purely on price per day, I recommend that sometimes and in this case around $5/day extra was very much worth it more quite and easy access and the even have parking spaces. this added to may last vacation would have made it actually cheaper. The safe was very accomidating and answered all of my questions. This hotel will be at the top of my list when I return.
Comment from Hotel Management
21-Mar-2017 by Angie Rivas, Hotel Management
Thank you for choosing our hotel as your place to stay in San Jose. I'm glad you enjoyed your stay with us. We hope to welcome you back in the near future. We really appreciate you took the time to share your experience with others , for us it´s very important and help us to improve the service We offer to our guests. Best Regards! Hotel Dunn Inn.
3 out of 5
by A verified traveller

Fine for a short city stay, lovely staff.

Posted 18-Mar-2017 on Hotels
Plus points: all the staff were super friendly and helpful. Dinner in the attached restaurant next door was great. Reasonable walking distance to town, although we were advised not to walk through there at night. Cool bohemian cafe across the road. Lots of leaflets/information for tours etc. Less positive: our wooden panelled room seemed a bit dated, I think there is another part of the hotel that has better rooms. Although we asked for a quiet room was given a room with a large, noisy aircon unit outside that rattled all night long. The free breakfast was a bit lame: good fruit but lame 'spam' and cheese with undertoasted bread.
Comment from Hotel Management
20-Mar-2017
Good Morning. Thank you very much for choosing our Hotel for your stay! We are grateful you took the time to share your experience . We take all our guest suggestions very seriously in order to improve every day the service We offer them. Hope you give us another opportunity to make our best effort,in your next stay and make it as comfortable as we can for you . Have a beautiful day! Best Regards! Hotel Dunn Inn. Angie Rivas. Management Assistant.
3 out of 5
by Andrew

Good Base for short stay in city

Posted 28-Feb-2017 on Hotels
Overall a good and relatively inexpensive place to stay. Good points; Good bar/restaurant attached, food and drink good, and service good too. Nice building if you like to stay somewhere with a bit of character instead of an identikit modern hotel. Bad points; Quite noisy due to road/traffic and dated aircon. Included breakfast ok, juice, coffee, nice fruit, then it goes wrong a bit with 2 rounds of toast, a slice of spam and very bland cheese (you can have other kinds of breakfast, but have to pay). Note; Avoid room 26, it is sold as a deluxe but is situated inbetween reception and the lobby toilets. If you didn't have the a/c on, which drowned out most noise other than traffic, it was very noisy due to comings and going at reception/toilets. This room should not be sold as a deluxe.
Comment from Hotel Management
02-Mar-2017 by General Manager, Hotel Management
Good Morning.Sr. Thank you very much for choosing our Hotel for your stay! We are pleased you found our place as a Hotel with an identity and other positive characteristics. We take all our guest suggestions very seriously in order to improve every day the service We can offer them. Thank you for sharing your experience and hope you give us another opportunity to make our best to make your next stay as comfortable as we can. Have a beautiful day! Best Regards! Hotel Dunn Inn. Angie Rivas.
5 out of 5
Recommended
for Everyone
by A verified traveller

Friendly hotel. Convenient location.

Posted 27-Feb-2017
Hotel is good for transit to buses or for sightseeing. Good value.
Comment from Hotel Management
28-Feb-2017 by Angie Rivas, Hotel Management
Thank you very much for choosing our hotel for your stay! We really appreciate such a nice comments our goal always is to improve the service We offer to all our guest . Hope you have a beautiful day! Best Regards! Hotel Dunn Inn.
5 out of 5
Recommended
for Everyone
by A verified traveller from Kansas

Comfortable hotel

Posted 07-Feb-2017 on Orbitz
The staff is very friendly and helpful. They were more than helpful helping me arrange transportation to Jaco. And my late checking was no problem. Also my early morning checkout and departure to the airport was no problem. I will stay here again.
Comment from Hotel Management
17-Feb-2017 by Angie Rivas, Hotel Management
Good Afternoon. Thank you very much for staying in our Hotel and for such a positives comments about our staff. We would be more than glad to have you with us in your next stay! Best Regards!
5 out of 5
by Melvyn

convenient and clean hotel, easornable price.

Posted 02-Jan-2017 on Hotels
Excellent staff, very helpful, made our stay very pleasant. We stayed twice.
Comment from Hotel Management
23-Jan-2017 by General Manager, Hotel Management
Thank you for choosing our hotel as your place to stay in San Jose. I'm glad you enjoyed your stay with us. Looking forward to welcome you back in your next trip to Costa Rica
5 out of 5
by Louis

Highly recommended

Posted 01-Jan-2017 on Hotels
It was my first time traveling to Costa Rica and i was traveling by myself. I felt safe at the Dunn Inn and they had a great restaurant. Everyone was friendly and helpful. It's close enough to walk to the downtown area but far enough away to avoid most of the noise. My room was small but it was ok for just me. I highly recommend it.
Comment from Hotel Management
23-Jan-2017 by General Manager, Hotel Management
Thank you for choosing our hotel as your place to stay in San Jose. We are glad to find out you enjoyed your stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveller

close to the city center

Posted 15-Dec-2016
the city center is at walking distance, as well as the museums. I had a driver waiting for me at the airport and driving me back early in the morning. The hotel can organize visits for you. Lots of restaurants around, but you can also have dinners at the hotel.
Comment from Hotel Management
26-Dec-2016 by Laura, Hotel Management
Thank you for taking the time to share your recent experience at the hotel. We are glad to find out you enjoyed your stay with us. We hope we can welcome you back in the near future