Ratings based on 286 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Excellent except no a/c,

Posted 08-May-2016
Everything was great from service to accommodation, gardens are beautiful, restaurant and reception are 5 star, no complaints except no a/c but night are quite fresh, and I was told they have plans to installed soon
3out of 5
by A verified traveller

This traveller left a rating score only Posted 17-Apr-2016 on Hotels
5out of 5
by Jesus from Buffalo ny

Convenience close by to where family lives

Posted 14-Apr-2016 on Hotels
Everything was very good....
5out of 5
by Gregory from Allison Baker from Globe Treks Tours

A beautiful oasis near San Jose!

Posted 17-Mar-2016 on Hotels
We had eight rooms for one night with a small group tour from NC. All of my guests enjoyed the hotel and the beautiful grounds. We had dinner in the hotel restaurant and it was just wonderful. We were enthralled by the lavish gardens and sculptures and the remarkable wood furniture and rock collections in the hotel. It was just lovely all the way around and the personal service matched the surroundings.
4out of 5
by Carlos from Garcia

Good but needs improvements

Posted 16-Mar-2016 on Hotels
The hotel is very good and it's premises are in general well kept. The staff is very friendly and knowledgeable. The downsides is that it has not air conditioning in the rooms and the wifi in the room is bad. I only got good wifi signal at the lobby and the restaurant. For the high price the hotel charges, the wifi should be great and the rooms should have air conditioning units.
5out of 5
by A verified traveller from Red Bank

A wonderful hotel in a 10 acre garden

Posted 14-Mar-2016
Pros: The garden
Cons: More variety with the food.
Location: Walk down into the town, or up to the little market and restaurant on the left. San Jose is a jumble of homes, churches and factories thrown together
The staff at the Bougainvillea welcome and get to know each and every one of their guests. You feel like you are a guest in their own home. The rooms are clean and spacious with great views of the mountain or the garden - I had a tree top view of a flowering Margarita tree - sensational! The dining is good and the prices comparable to most restaurants. Don't expect a bargain as there are none in Costa Rica. However, the breakfast is free, substantial and you can have as much as you want of eggs, sausage, fruit, yogurt, pastries etc. But a stay in the Bougainvillea is completely wasted if you do not take a moment or hours to walk through the garden on your way to the lovely pool, tennis courts or meeting areas. The birds will be calling you and you might trip over a few bird watchers if you are not careful.
5out of 5
by A verified traveller

Super nice hotel

Posted 28-Feb-2016
The location of the hotel is not the best but on the really nice spot. If you renf a car you won't be disappointed. The room was super clean. We had a garden view and it was superb. I would go back this place any time. I loved this place
5out of 5
by Jill from Colorado Springs

Beautiful Gardens

Posted 28-Feb-2016 on Hotels
Hotel is close to San Jose Airport. The gardens are beautiful and breakfast was great. A great place to start or end your vacation in Costa Rica.
3out of 5
by A verified traveller

Needs AC and better internet.

Posted 26-Feb-2016
The noise factor is a Big negativo and for that reason AC is needed. Could note sleep with Windows open besarse of the street noise
5out of 5
by A verified traveller from new york, NY

Beautiful hotel

Posted 21-Feb-2016
The hotel was very clean, staff was very helpful, the gardens were amazing. Very happy we stayed here.