Ratings based on 303 Verified Reviews

4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Mar-2017
Very nice people, the ro was cleaned everyday and things were always stocked. Cozy rooms and a very luxurious facility.
5out of 5
Recommended
for Everyone
by A verified traveller from Denver

Posted 19-Mar-2017
Great gardens first class dining great staff very courteous and classy
5out of 5
Recommended
for Everyone
by A verified traveller from FLORIDA

beautiful nature hotel over looking the city

Posted 12-Mar-2017
coming to the Bouganvillea for the last 5 years every 6 months,10 acres of beautiful nature gardens,best relaxing atmosphere,greatest staff and service from everybody in the hotel that make you feel like family,excellent food specially breakfast to start your day and the bar to finish your day .
5out of 5
Recommended
for Everyone
by A verified traveller

San Jose Costa Rica

Posted 24-Feb-2017
Awesome place! Wonderful garden, food and people !! Was a place to decompress for me. I was not looking for adventure and nightlife. Simple comfort and a tranquil environment. Just what I got.
5out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 22-Dec-2016
With a marvelous breakfast. Mountainview was excellent.
5out of 5
by A verified traveller

Splendid gardens and pool

Posted 08-Dec-2016 on Hotels
Comfortable room. Terrific free breakfast buffet. Absolutely exquisite grounds, gardens, pool and exercise room. There are probably 10 acres of grounds that are available to wander. The hotel is not in walking distance of restaurants and shopping. Rooms facing the street have early morning traffic noise.
5out of 5
Recommended
for Everyone
by A verified traveller from SC

Beautiful place, unforgettable botanical garden!

Posted 27-Oct-2016
Location: Very close to San Jose and Heredia, about 25 minutes to the international airport. Convenient to both the city and nearby national parks.
Amazing garden and friendly staff, comfortable room at a reasonable price for our 7 day stay. A little loud on weekday mornings if you like your windows open with a primary school next door that gets started at roughly 0630-0700 and lots of neighborhood dogs barking at random intervals. But the garden is worth it. Food in the restaurant is genuinely excellent, perhaps a little pricey for the region. We would go back.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Aug-2016 on Hotels
5out of 5
Recommended
for Everyone
by A verified traveller

Everything is top quality. Most bang for the buck.

Posted 16-Aug-2016
Pros: Absolutely everything. I would consider this hotel as family friendly as well as romantic. Food, room,garden, service..everything is top notch.
The moment we entered the parking lot, we felt that the hotel maintains quality. Checkin was smooth, quick and friendly. Staff was very helpful. Got upgraded to a better room for free without asking. Received help with taking luggage to the room. The room and bathroom were pristine clean. Furnishings in the room were top quality. Room had a balcony that opened up to their garden view. it was late in evening and the garden was well lit. It looked beautiful. Dinner was available in their restaurant. Service was very cordial, warm and excellent. Food quality was very good. The next morning my son and I went for a walk into their garden at 6AM. I was surprised how large it was. We spent almost 1 hour exploring variety of plants and walking trails. Breakfast was delicious with variety of fresh fruits, baked goods, eggs/meat (for non-veg folks), breads, cakes, juices, coffee, tea etc We checkout later in the morning. Checkout was very smooth as expected.
5out of 5
Recommended
for Everyone
by A verified traveller from Wichita, KS

Beautiful Hotel!

Posted 03-Aug-2016
Pros: It is fairly close to the airport, easily accessible by car or taxi, the staff are very hospitable, and it is a clean and beautiful place!
Cons: The bed was a bit soft for my preference, and although there were several pillows, I had difficulty finding a comfortable one.
This hotel provided the perfect environment for a peaceful, relaxing stay. The buildings and grounds are so beautiful, well cared for, and just asking to be enjoyed! I especially loved walking through the gardens and seeing the many lovely and fascinating flowers and trees. Words aren't enough to express the beauty and comfort of this place. The breakfast was very good, the staff so helpful and friendly, and most were bilingual, fortunately! Each part of the building and grounds was very clean, and provided something of interest which captured my attention. During my stay the area was very quiet at night and for the most part during the day as well, except when the school next door had recess time, the happy sounds of children laughing and playing! The private balcony was great for reading, napping, and enjoying the view of gardens and mountains.