Ratings based on 268 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Campton, NH

Very nice hotel.

Posted 23-Jan-2016
Lovely rooms and extensive gardens. Staff was very helpful on all occasions. They even sent a vase of roses to our room! Meals were generally fine even if we were not always tuned in to some of the breakfast items.
4 out of 5
Recommended
for Everyone
by A verified traveller from Wash, DC

Beautiful hotel: mountain view and fabulous garden

Posted 19-Jan-2016
Expedia screwed up my reservation. I made it for two rooms (5 adults total; 2 in one room; 3 in another). Expedia reserved 3 rooms and I could not change it at check in. Didn't use 3 rooms and should not pay for 3 rooms. Expedia should reimburse me for one room.
5 out of 5
Recommended
for Everyone
by A verified traveller from Houston, TX

We have enjoyed our stay vet much in this hotel.

Posted 30-Dec-2015
The front desk staff are very friendly and helpful. We had a good experience at this hotel. Although the location is not in the downtown San Jose, but it has nice mountain view from our room and we really liked it. We have enjoyed every tour we took, awesome experiences!
5 out of 5
Recommended
for Everyone
by A verified traveller from Panama

Beautiful hotel, grieta service

Posted 29-Dec-2015
Pros: It Is a great place to stay!
Cons: Sound proof the rooms that face the road beacause there Is quite a bit of noise from cars and motorcycles.
We had very nice rooms. The food was excellent. We had dinner and breakfast at the hotel. The grounds aré beautiful, very well kept.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Dec-2015
A very nice hotel and friendly staff the room was very comfortable and clean. The restaurant and services were also very good my wife and i were very satisfied with our stay the only negative thing is the traffic noise from the street but it was bearable
5 out of 5
Recommended
for Everyone
by A verified traveller

Lap of luxury near San Jose

Posted 21-Nov-2015
Pros: Garden, pool, restaurant
Cons: Can't think of anything
Location: It was about a $40. taxi ride from near the airport. We were without a car and happy to stay on the grounds.
Seems to be a clientele of both tourists and San Jose business groups. The gardens are spectacular and we spent a great deal of the time in the enclosed pool area. The staff could not have been more charming and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller from Venezuela

Hotel oasis dentro de la ciudad

Posted 10-Oct-2015
Pros: El concepto del diseño Los jardines La calidad humana de su dueño La atención del personal
La pasamos estupendo, disfrutamos mucho del paisajismo
4 out of 5
Recommended
for Couples
by José from Guápiles

Excelente Hotel

Posted 29-Sep-2015 on Hotels
Fue una estadía rápida para cubrir una emergencia. Me parece que l costo es un poco alto.
5 out of 5
Recommended
for Getaway With Friends
by Alexander

This traveller left a rating score only Posted 23-Sep-2015 on Hotels
4 out of 5
Recommended
for Personal Event
by Jose from Houston

Nice and quiet

Posted 03-Sep-2015 on Hotels
I stayed there for three nights, on a trip to visit my son that lives in CR. The hotel gardens are spectacular, it is really a botanical garden. Breakfast is very good, but the restaurant is not very sophisticated. All in all, a very good experience.