Ratings based on 320 Verified Reviews

4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Jan-2018
As a non-spanish speaker, the staff went out of their way to help us in every way.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Dec-2017
Nice place if you have to stay in the city. Great gardens with good birds.
5 out of 5
Recommended
for Everyone
by A verified traveller

A beautiful paradise!

Posted 03-Oct-2017
The hotel is a great place to stay if you are visiting Costa Rica. If you are a nature lover, you will love the gardens. It also has a nice restaurant and bar.
5 out of 5
Recommended
for Everyone
by A verified traveller from California

Nice hotel

Posted 11-Sep-2017
The gardens at the hotel are amazing. Pool is beautiful. The bar and restaurant were great
5 out of 5
by Elizabeth

This traveller left a rating score only Posted 16-Jul-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from Auckland, New Zealand

Fascinating garden and wonderful hotel environment

Posted 03-Jul-2017
The hotel is amazingly well laid out creating a relaxing and peaceful feeling. This is assisted by the huge garden attached to the rear. Well trained and attentive staff made for a very pleasant stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from Gadsden, AL

Best hotel ever.

Posted 14-Jun-2017
Pros: staff and facility
Location: close to San Rafael and a short drive to San Jose city center. Great grocery stores.
Good food, good drinks, great pool, great botanical garden. It is like staying at the Garden of Eden. I spent 10 days here in June and loved it. Great bed, I requested a bath tub and was upgraded to a garden view unit with a bath tub. I left most days at 9 and came back about 4, and was always greeted with a smile. Most folks didn't stay as long and there were numerous groups, seminars, and events held at this incredible venue. They did not bather me at all. I haven't mentioned the breakfast. Es muy bueno.
5 out of 5
by A verified traveller

Posted 07-Jun-2017 on Hotels
Wifi speed is low and stopped to work network often.
5 out of 5
by Rich

Posted 29-Apr-2017 on Hotels
Fantastic hotel. The best parts were the gardens, the friendliness and helpfulness of the staff and the food. All of these get very high marks.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Mar-2017
Very nice people, the ro was cleaned everyday and things were always stocked. Cozy rooms and a very luxurious facility.