Ratings based on 293 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from SC

Beautiful place, unforgettable botanical garden!

Posted 27-Oct-2016
Location: Very close to San Jose and Heredia, about 25 minutes to the international airport. Convenient to both the city and nearby national parks.
Amazing garden and friendly staff, comfortable room at a reasonable price for our 7 day stay. A little loud on weekday mornings if you like your windows open with a primary school next door that gets started at roughly 0630-0700 and lots of neighborhood dogs barking at random intervals. But the garden is worth it. Food in the restaurant is genuinely excellent, perhaps a little pricey for the region. We would go back.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Aug-2016 on Hotels
5out of 5
by A verified traveller

Everything is top quality. Most bang for the buck.

Posted 16-Aug-2016
Pros: Absolutely everything. I would consider this hotel as family friendly as well as romantic. Food, room,garden, service..everything is top notch.
The moment we entered the parking lot, we felt that the hotel maintains quality. Checkin was smooth, quick and friendly. Staff was very helpful. Got upgraded to a better room for free without asking. Received help with taking luggage to the room. The room and bathroom were pristine clean. Furnishings in the room were top quality. Room had a balcony that opened up to their garden view. it was late in evening and the garden was well lit. It looked beautiful. Dinner was available in their restaurant. Service was very cordial, warm and excellent. Food quality was very good. The next morning my son and I went for a walk into their garden at 6AM. I was surprised how large it was. We spent almost 1 hour exploring variety of plants and walking trails. Breakfast was delicious with variety of fresh fruits, baked goods, eggs/meat (for non-veg folks), breads, cakes, juices, coffee, tea etc We checkout later in the morning. Checkout was very smooth as expected.
5out of 5
by A verified traveller from Wichita, KS

Beautiful Hotel!

Posted 03-Aug-2016
Pros: It is fairly close to the airport, easily accessible by car or taxi, the staff are very hospitable, and it is a clean and beautiful place!
Cons: The bed was a bit soft for my preference, and although there were several pillows, I had difficulty finding a comfortable one.
This hotel provided the perfect environment for a peaceful, relaxing stay. The buildings and grounds are so beautiful, well cared for, and just asking to be enjoyed! I especially loved walking through the gardens and seeing the many lovely and fascinating flowers and trees. Words aren't enough to express the beauty and comfort of this place. The breakfast was very good, the staff so helpful and friendly, and most were bilingual, fortunately! Each part of the building and grounds was very clean, and provided something of interest which captured my attention. During my stay the area was very quiet at night and for the most part during the day as well, except when the school next door had recess time, the happy sounds of children laughing and playing! The private balcony was great for reading, napping, and enjoying the view of gardens and mountains.
4out of 5
by A verified traveller

Straßenlärm - schöner Garten

Posted 01-Aug-2016 on Hotels
Sehr schöner Garten. Extrem laut, auch Nachts wegen Straße.
5out of 5
by Drew from South Bend

Great Hotel, Good Bang for Buck

Posted 22-Jun-2016 on Hotels
Great hotel, and bang for buck. Front desk truly went out of their way to answer each and every question in detail. Very impressed with the service. I was initially concerned by the lack of AC, but with the fan on at night and the balcony screen open it was always comfortable.
4out of 5
by anne barbara from Norway

Great hotel.

Posted 19-Jun-2016 on Hotels
We had a great time in Hotel Bougainville.
5out of 5
by A verified traveller

Gorgeous hotel and gardens near San Jose

Posted 14-May-2016 on Orbitz
Pros: Gardens, pool, buildings, food and price.
Cons: Noise insulation.
This hotel is a diamond in the rough. You won't believe how beautiful the facilities and gardens are. Great food and pool and very reasonably priced. Lots of street and school noise so ask for room on the back.
5out of 5
by JoAnne from St. Augustine

A quick relaxing oasis

Posted 11-May-2016 on Hotels
I have been in Costa Rica working hard for six weeks. When I had days off, I came to Hotel Bougainvillea and always enjoyed the property. From the great gym and pool to the relaxing gardens, it is a perfect quick getaway from San Jose or a first/last day when visiting CR. Be sure to visit the nearby Toucan Rescue Ranch- a 15 ride from the hotel. Best of all the staff is friendly and accommodating.
4out of 5
by A verified traveller

Excellent except no a/c,

Posted 08-May-2016
Everything was great from service to accommodation, gardens are beautiful, restaurant and reception are 5 star, no complaints except no a/c but night are quite fresh, and I was told they have plans to installed soon