Ratings based on 292 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Everything is top quality. Most bang for the buck.

Posted 16-Aug-2016
Pros: Absolutely everything. I would consider this hotel as family friendly as well as romantic. Food, room,garden, service..everything is top notch.
The moment we entered the parking lot, we felt that the hotel maintains quality. Checkin was smooth, quick and friendly. Staff was very helpful. Got upgraded to a better room for free without asking. Received help with taking luggage to the room. The room and bathroom were pristine clean. Furnishings in the room were top quality. Room had a balcony that opened up to their garden view. it was late in evening and the garden was well lit. It looked beautiful. Dinner was available in their restaurant. Service was very cordial, warm and excellent. Food quality was very good. The next morning my son and I went for a walk into their garden at 6AM. I was surprised how large it was. We spent almost 1 hour exploring variety of plants and walking trails. Breakfast was delicious with variety of fresh fruits, baked goods, eggs/meat (for non-veg folks), breads, cakes, juices, coffee, tea etc We checkout later in the morning. Checkout was very smooth as expected.
5out of 5
by A verified traveller from Wichita, KS

Beautiful Hotel!

Posted 03-Aug-2016
Pros: It is fairly close to the airport, easily accessible by car or taxi, the staff are very hospitable, and it is a clean and beautiful place!
Cons: The bed was a bit soft for my preference, and although there were several pillows, I had difficulty finding a comfortable one.
This hotel provided the perfect environment for a peaceful, relaxing stay. The buildings and grounds are so beautiful, well cared for, and just asking to be enjoyed! I especially loved walking through the gardens and seeing the many lovely and fascinating flowers and trees. Words aren't enough to express the beauty and comfort of this place. The breakfast was very good, the staff so helpful and friendly, and most were bilingual, fortunately! Each part of the building and grounds was very clean, and provided something of interest which captured my attention. During my stay the area was very quiet at night and for the most part during the day as well, except when the school next door had recess time, the happy sounds of children laughing and playing! The private balcony was great for reading, napping, and enjoying the view of gardens and mountains.
5out of 5
by Drew from South Bend

Great Hotel, Good Bang for Buck

Posted 22-Jun-2016 on Hotels
Great hotel, and bang for buck. Front desk truly went out of their way to answer each and every question in detail. Very impressed with the service. I was initially concerned by the lack of AC, but with the fan on at night and the balcony screen open it was always comfortable.
4out of 5
by anne barbara from Norway

Great hotel.

Posted 19-Jun-2016 on Hotels
We had a great time in Hotel Bougainville.
5out of 5
by A verified traveller

Gorgeous hotel and gardens near San Jose

Posted 14-May-2016 on Orbitz
Pros: Gardens, pool, buildings, food and price.
Cons: Noise insulation.
This hotel is a diamond in the rough. You won't believe how beautiful the facilities and gardens are. Great food and pool and very reasonably priced. Lots of street and school noise so ask for room on the back.
5out of 5
by JoAnne from St. Augustine

A quick relaxing oasis

Posted 11-May-2016 on Hotels
I have been in Costa Rica working hard for six weeks. When I had days off, I came to Hotel Bougainvillea and always enjoyed the property. From the great gym and pool to the relaxing gardens, it is a perfect quick getaway from San Jose or a first/last day when visiting CR. Be sure to visit the nearby Toucan Rescue Ranch- a 15 ride from the hotel. Best of all the staff is friendly and accommodating.
4out of 5
by A verified traveller

Excellent except no a/c,

Posted 08-May-2016
Everything was great from service to accommodation, gardens are beautiful, restaurant and reception are 5 star, no complaints except no a/c but night are quite fresh, and I was told they have plans to installed soon
3out of 5
by A verified traveller

This traveller left a rating score only Posted 17-Apr-2016 on Hotels
5out of 5
by Jesus from Buffalo ny

Convenience close by to where family lives

Posted 14-Apr-2016 on Hotels
Everything was very good....
5out of 5
by Gregory from Allison Baker from Globe Treks Tours

A beautiful oasis near San Jose!

Posted 17-Mar-2016 on Hotels
We had eight rooms for one night with a small group tour from NC. All of my guests enjoyed the hotel and the beautiful grounds. We had dinner in the hotel restaurant and it was just wonderful. We were enthralled by the lavish gardens and sculptures and the remarkable wood furniture and rock collections in the hotel. It was just lovely all the way around and the personal service matched the surroundings.