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Overview of SureStayPlus Hotel by Best Western San Jose Central City

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45-inch TV with cable channels, pay-per-view films
Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace
Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace
Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

SureStayPlus Hotel by Best Western San Jose Central City

2.5 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)13 min drive
    Popular LocationApple Park Visitor Center14 min drive
    Popular LocationLevi's Stadium16 min drive
    Popular LocationAlum Rock Park24 min drive

Choose dates to view prices

About this area

San Jose

Located in San Jose's South San Jose neighbourhood, SureStayPlus Hotel by Best Western San Jose Central City is in the city centre and near the airport. San Jose Civic Auditorium and The Tech Interactive are cultural highlights, and travellers looking to shop may want to visit Westfield Valley Fair Shopping Mall and Santana Row Shopping Center. Check out an event or a game at SAP Center at San Jose, and consider making time for Santa Clara County Fairgrounds, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping.
Popular Location

What's nearby

  • Happy Hollow Park and Zoo - 4 min drive
  • Kelley Park - 5 min drive
  • Apple Park Visitor Center - 14 min drive
  • Levi's Stadium - 16 min drive
  • Alum Rock Park - 24 min drive

Getting around

  • Capitol Station (Caltrain) - 2 min drive
  • Tamien Station (Caltrain) - 5 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 13 min drive

Restaurants

  • Just Breakfast - 9 min walk
  • City Diner - 12 min walk
  • Chick-fil-A - 12 min walk
  • Panera Bread - 14 min walk
  • Famous Dave's BBQ - 17 min walk

About this property

SureStayPlus Hotel by Best Western San Jose Central City

San Jose hotel in South San Jose, near Santa Clara County Fairgrounds
Coffee/tea in a common area, a business centre and dry cleaning are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and limo/town car service are on-site. All 57 rooms offer free WiFi and free wired Internet, TVs with cable channels, and comforts such as Egyptian cotton sheets and pillow menus. Other amenities available to guests include sitting areas, fridges and microwaves. Housekeeping is available once per stay.
SureStayPlus Hotel by Best Western San Jose Central City offers 57 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and free newspapers. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This San Jose hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include fans and blackout curtains. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Limo/town car service

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Fan
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Hairdryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 45-inch TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during July, August, September, October and November:
  • Business centre
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Tourism fee: USD 1.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Jose-Central
Holiday Inn Express Jose-Central Motel
Holiday Inn Express Jose-Central Motel San City
Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City San Jose
Hotel Holiday Inn Express San Jose-Central City San Jose
San Jose Holiday Inn Express San Jose-Central City Hotel
Hotel Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose Central City
Express Jose Central City Jose
Hotel San Jose South
Holiday Inn Express San Jose Central City
SureStayPlus Hotel by Best Western San Jose Central City Hotel

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 171 out of 415 reviews
5 - Excellent 41%
Rating 4 - Good. 124 out of 415 reviews
4 - Good 30%
Rating 3 - Okay. 76 out of 415 reviews
3 - Okay 18%
Rating 2 - Poor. 26 out of 415 reviews
2 - Poor 6%
Rating 1 - Terrible. 18 out of 415 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Super nice!
Stayed 1 night in May 2021

4/5 Good

Business traveller
Liked: Staff & service
The other site under construction it is little noise anyway it was fine
Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

2/5 Poor

Business traveller
Liked: Cleanliness, staff & service
place is good but stay guests have no manner and respect to others guests room. noisy and not very secure during weekend sound more like people renting the place for a late night party. stay here sun to sun not very a pleasant place to stay. guests still hang around with group 4-5 people infront their room around 12-4 am. left to airport still see them smoking and chatting. scared to stop and check out. instead just drove off.
Stayed 7 nights in Apr 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice having a elevator to go to second floor you rarely get that at a exterior entry to room hotel .it was a bit noisey due to construction of a new hotel right next door
Stayed 1 night in Apr 2021