Ratings based on 1,443 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Guatemala

Nice hotel,good service, good breakfast and pool

Posted 16-Oct-2017
Pros: food, staff, cleanliness, room.
Cons: there was no much things to do with kids, only thing was the pool that was allways cold for toddlers.
Location: hotel is located in a good neiborhood but the bad thing is is that is located far from everything walking, you'll need uber or a taxi to get arround
great hotel with pool and breakfast included, staff were nice all the time, also have free airport shuttle you have to contact hotel in advance about that.
Comment from Hotel Management
17-Oct-2017 by Channel Manager, Hotel Management
Dear Mr. Gelvin Thank you very much for sharing this great review of your recent stay at Barceló San José. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Best Regards, Debersly Somoza Sub Director
5 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta

Sparkling clean, excellent staff

Posted 14-Oct-2017
Pros: Decor, staff, cleanliness
Cons: Better informed as to Taxi policies
Location: Easy to get to airport or downtown without being downtown.
All was as expected. Booked through Expedia and the pricing was excellent in comparison to surrounding hotels. Staff up to their usual efficiency ( I have stayed there multiple times) with courtesy and professionalism.
Comment from Hotel Management
14-Oct-2017 by Carlos Ruiz , Hotel Management
Dear Vinnie thanks for sharing your experiences with all the Expedia community, we are glad to hear that you have a good time with us. Please let us know your next visit at Barceló San Jose be more than welcome any time Best regards Carlos Ruiz Director
5 out of 5
by A verified traveller from Italy

Very good hotel. Convinient location for business.

Posted 12-Oct-2017
Pros: Premises. Location. Staff.
This is my fourth stay in this hotel, Premises are very well kept. Breakfast and covered parking are just what I need. Located close to highways help you move fast around the city. Rooms are comfortable and quiet.
Comment from Hotel Management
12-Oct-2017 by Channel Manager, Hotel Management
Dear Traveler Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards, Carlos Ruíz Director
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel close to downtown San Jose

Posted 11-Oct-2017
Very caring staff. Experienced and accommodating. I have stayed there several times and have recommended to family and friends. The breakfast time was fantastic.
Comment from Hotel Management
11-Oct-2017 by Channel Manager, Hotel Management
Dear Traveler We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló San José hotel with us and Expedia readers. Best Regards, Carlos Ruíz Director
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Oct-2017
First class everyone was friendly and helpfull. I will stay here again next time I am in San Jose
Comment from Hotel Management
09-Oct-2017 by Channel Manager, Hotel Management
Dear Guest Thank you for reviewing your recent stay in our Barceló San José. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We hope to have your visit very soon in the near future. Best Regards, Carlos Ruíz Director
3 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, BC

Typical for Costa Rican standards.

Posted 09-Oct-2017
Clean, but dated 80-ties decor and amenities. Good and reliable, free airport shuttle service. Decent Costa Rican breakfast buffet included. Terrible dinner buffet at cost.
Comment from Hotel Management
09-Oct-2017 by Channel Manager, Hotel Management
Dear Mr. Rafal Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló San José. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Best Regards, Carlos Ruíz Director
5 out of 5
Recommended
for Everyone
by A verified traveller from Portland OR

Posted 03-Oct-2017
Cons: The rooms need a bit of upgrading.
I have stayed at the Barcelo Hotel three times over the last year. The grounds are great, the view of the city and mountains are fantastic and the staff are always great. This hotel is a very good choice.
Comment from Hotel Management
03-Oct-2017 by Channel Manager, Hotel Management
Dear Mrs. Vanessa Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time. We hope to have your visit very soon in the near future. Best Regards, Carlos Ruíz Director
5 out of 5
Recommended
for Everyone
by A verified traveller from Puerto Rico

Excellent hotel with extraordinary service

Posted 30-Sep-2017
The hotel room was clean, comfortable, and quiet. The front desk and restaurant employees were friendly and extremely helpful. I real them fo rmaking my stay a very pleasant one. The hotel has an excellent location and the green areas are beautiful.
Comment from Hotel Management
30-Sep-2017 by Channel Manager, Hotel Management
Dear Traveler We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló San José hotel with us and Expedia readers. Kind Regards, Carlos Ruíz Director
5 out of 5
Recommended
for Everyone
by A verified traveller from El Salvador

Posted 24-Sep-2017
Everything was perfect. One of the best experience in San José, I fully recomendded
Comment from Hotel Management
24-Sep-2017 by Carlos Ruiz Director, Hotel Management
Dear Mr. JC Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló San Jose Hotel and are delighted to read that we were able to match your expectations. We are thrilled to know that you recommend us with the Booking Family. We hope to serve you in the near future. Best Regards, Carlos Ruiz Director
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice services

Posted 15-Sep-2017
Pros: Rooms are pretty good.
In general, we love the hotel. Nice staff, private and 5min from downtown.
Comment from Hotel Management
16-Sep-2017 by Carlos Ruiz, Director, Hotel Management
Dear Guest We really appreciated you comment at Expedia, We hope to serve you in a near future at Barceló San José. We love to hear that you enjoy ours rooms. Best regards and see you soon Carlos Ruiz Director