Ratings based on 177 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
81% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Santiago, Chile

El hotel más tico de la Región

Posted 02-Sep-2016
Estuvo maravilloso, la gente es muy amable, con una atención excelente. La comida, desde el desayuno a la cena, incluso la comida rápida estuvo deliciosa. Unos platos maravillosos y exquisitos. Es espectacular que tengan esa piscina ahí, especial para después del desayuno tomar solcito. Me encantó!
5out of 5
by A verified traveller

its great for a 3 star hotel

Posted 18-Aug-2016
Pros: everything
Cons: to have bigger glass option these glass are too small but thats not a too bid deal
Location: great location super market near by
great staff clean place when you call for something less than 5 minutes someone show up great people,I definitely not regret my stay at the autentico hotel,oh good food too please hold on a second let me see if I can find something bad to say about this hotel................... ooops nothing bad at all I definitely recommend this hotel
3out of 5
by A verified traveller

Cerca de los bancos, oficinas estatales.

Posted 10-Aug-2016
Atención de limpieza a habitaciones es regular, no habían tohallas, al pedirlas la daban de mala gana
1out of 5
by A verified traveller from playas del coco

Its a pity

Posted 04-Aug-2016
It was a pity they show on the website photos of rooms that actually have nothing to do with the rooms that you rent. my pregnant wife and I, we feel cheated, because the photos of the web does not correspond to reality
3out of 5
by ERNESTO from DF

Bien en general, nada sobresaliente.

Posted 22-Jun-2016 on Hotels
En general bien, la ubicación es buena, el centro está a unos 15 mins caminando, el acceso a la carretera que va al aeropuerto es fácil, los desayunos son buenos, la atención del personal es muy bueno, más la atención de la recepcionista matutina. El pero son las habitaciones, muy pequeñas, también creo que deberían de modernizarlas.
Comment from Hotel Management
24-Jun-2016 by Anonimo, Hotel Management
Estimado Huésped. Agradecemos mucho sus comentarios, todos los días nos esforzamos por brindar un servicio de gran calidad. Esperamos volver a contar con su estimable visita. Saludos Cordiales
5out of 5
by Jonathan Flores from San José, Costa Rica

Todo muy tuanis!

Posted 19-Jun-2016 on Hotels
Excelente atención, una muy buena relación entre calidad y precio de la habitación.
Comment from Hotel Management
24-Jun-2016 by Anonimo, Hotel Management
Don Jonathan. Nos alegra mucho saber que disfruto de su estancia en el Hotel Auténtico. Nuestra meta es brindar un excelente servicio. Saludos Cordiales
4out of 5
by A verified traveller

Seventies romantic feeling. Clean and serviceable

Posted 13-Jun-2016
It had a romantic feeling, even though the Hotel was made in the seventies. Close to a park an centre of town. Rooms were clean, people were gentle.
4out of 5
by A verified traveller from syracuse, ny

Very close to city center

Posted 01-Jun-2016
The front desk staff is very friendly. The breakfast is pretty good but they say it is open until 10am, when we went down at 9am one morning many of the buffet items were out & they did not refill it. So I would say maybe try to go as early as possible to get some good choices. They even let me print my boarding pass at the front desk & provided us umbrellas when we asked.
5out of 5
by A verified traveller from NEW YORK CITY

Great hotel near to every touristic sights!!!

Posted 29-Apr-2016
Pros: very quiet and safe.
Cons: Need a reading lamp the room that is the only thing missing.
Location: Nearby are restaurants,National theater, shopping areas, a great market to buy souvenir, banks and museums too.Most importantly bus terminals!!!
My husband and I went to visit friends and family in Costa Rica. The hotel is conveniently located in the main capital where there are great restaurants and shopping areas. My husband loves to stay at this location too because is quiet and safe. The staff are very kind and always make sure everyone are accommodated with essential things you may need. Oh, the breakfast is great! I mean well presentable and lovely settings to eat indoors and outdoors too. One more thing there is a beautiful pool! I greatly recommend this great hotel called "AUTENTICO" SO EASY TO GET AROUND BY CAR, CABS, AND BUS.
4out of 5
by A verified traveller from New York, NY

Nice hotel

Posted 17-Apr-2016
I use this hotel often and never had a problem. Easy check in, nice people and comfortable bed.