Ratings based on 247 Verified Reviews

4.0 out of 5
80% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Houston

Excellent

Posted 07-Jul-2017
Pros: The food and customer service
Great and peaceful environment... Good food and dinning section... Very good location and easy to find from the airport. Thank you
Comment from Hotel Management
19-Jul-2017 by Miguel Bogantes , Hotel Management
Dear Guest We are pleased that enjoyed your stay at the Hotel Auténtico. We greatly appreciate your comments, and we look forward to your visit again. Best regards
2 out of 5
by A verified traveller from Costa Rica

Old hotel

Posted 29-Jun-2017
The room as old, moldy and smelled terribly! The orange comforter seemed dirty and the sheets were yellow! The pillows were like cushions and overall the room was small and the ceiling was low! The walls were air thin and you could hear everything that was happening outside and next door
Comment from Hotel Management
19-Jul-2017 by Miguel Bogantes , Hotel Management
Dear Guest We greatly appreciate your comments, which allow us to make the necessary improvements for an authentic stay. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveller from Costa Rica

Very convenient hotel, close to the city

Posted 21-May-2017
Pros: Location and staff
Cons: all is fine
Location: Excellent location. There is a supermarket, Sabana's Park, food courts and more
I had a quick visit to San Jose and needed somewhere close to the city. This hotel offers that option and the staff was very nice.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 09-May-2017
Perfect hotel for a stayover in San Jose or buisiness trip .
4 out of 5
by Chris

Posted 06-Apr-2017 on Hotels
Not bad value, breakfast buffet was good. Wifi was sporadic
5 out of 5
Recommended
for Everyone
by A verified traveller from Miami, FL

All A's!!!!!!

Posted 31-Mar-2017
Nice hotel, outstanding service and great food!!!!
5 out of 5
Recommended
for Everyone
by A verified traveller from San Jose

Posted 29-Mar-2017
Location: The Location in Sabana is great. You can easily go to San Jose downtown, Sabana Park and many other places as well as comunicate with "27 Highway"
This hotel is a little old, but is confortable and the location is perfect.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Mar-2017
Good place with free parking for just 70$. Breakfast buffet was good too.
5 out of 5
Recommended
for Everyone
by A verified traveller from Manuel Antonio, Costa Rica

Great deal in SJO!

Posted 25-Mar-2017
Pros: Great staff, clean room, awesome breakfast.
The front desk staff is excellent. They are beautiful ladies who speak excellent English and are extremely helpful with local info. The hotel was not as close to where I was going as other hotels were, but it was well worth staying there and using Uber to get around town. The room was very clean and well kept. The free breakfast was definitely worth staying for... hahaha! I would recommend Hotel Autentico to anyone needing a nice hotel in SJO.
5 out of 5
by danny

This traveller left a rating score only Posted 25-Mar-2017 on Hotels