Ratings based on 223 Verified Reviews

4.0 out of 5
82% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Miami, FL

All A's!!!!!!

Posted 31-Mar-2017
Nice hotel, outstanding service and great food!!!!
5out of 5
Recommended
for Everyone
by A verified traveller from San Jose

Posted 29-Mar-2017
Location: The Location in Sabana is great. You can easily go to San Jose downtown, Sabana Park and many other places as well as comunicate with "27 Highway"
This hotel is a little old, but is confortable and the location is perfect.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Mar-2017
Good place with free parking for just 70$. Breakfast buffet was good too.
5out of 5
Recommended
for Everyone
by A verified traveller from Manuel Antonio, Costa Rica

Great deal in SJO!

Posted 25-Mar-2017
Pros: Great staff, clean room, awesome breakfast.
The front desk staff is excellent. They are beautiful ladies who speak excellent English and are extremely helpful with local info. The hotel was not as close to where I was going as other hotels were, but it was well worth staying there and using Uber to get around town. The room was very clean and well kept. The free breakfast was definitely worth staying for... hahaha! I would recommend Hotel Autentico to anyone needing a nice hotel in SJO.
5out of 5
Recommended
for Everyone
by A verified traveller from chapel hill nc

Posted 13-Mar-2017
Dining room and outdoor grounds beautiful. Delightful pool. Room had not been remodeled in a while, but very comfortable. Great wifi
5out of 5
Recommended
for Everyone
by A verified traveller from Canadian in Costa Rica

Great location, great price!

Posted 24-Feb-2017
Auténtico is my new go-to hotel in downtown San José. Front desk staff are professional and friendly. I have stayed in both the Standard and Superior rooms and they were very clean and well maintained. A hot buffet breakfast is included with the room and it is delicious. The downtown location is convenient and a cheap Uber ride to restaurants and shopping, with easy access to the airport. Great value for the location!
3out of 5
by A verified traveller from Calgary

Room says European style

Posted 24-Feb-2017
Wasn't the room being referred to it was the breakfast provided which wasn't European Plan it was buffet. The buffet was consistently the same every day fresh pineapple, scrambled eggs cooked with either tomatos or green peppers, pouched eggs cooked with tomatos, rice and beans, juuce of sorts, cold or hot cereal, assorted bread for toasting,
5out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Nice hotel close to town

Posted 11-Feb-2017
The staff were exceptional, very friendly and helpful! The first impression was great, beautifully decorated, open concept, large clean pool, etc. I stayed for my first and last nights in Costa Rica, was about a 20 minute ride to the airport, close to stores and restaurants.
4out of 5
Recommended
for Everyone
by A verified traveller from Ontario

Great base

Posted 10-Feb-2017
Pros: Staff very friendly. Rooms very clean. Location is excellent.
Cons: Breakfast could be improved with better meat variety
Location: Restaurants, park and downtown is a longer walk but nice. Very safe area
This was a great location for our base while we traveled around San Jose. It is a short walk to restaurants and a nice walk to the downtown market
3out of 5
by A verified traveller

Comparatively expensive.

Posted 03-Feb-2017
Well, you do get used to certain standards. My opinion is that at 75.00 this doesn't compare with, for example, the Radisson in SJ. I was able to book this last year on line for the same price. So it's really about pricing I guess. I'd rather support local economy than big business but when you're travel weary, you tend to lose your moral high ground a bit. Great staff though!
Comment from Hotel Management
07-Feb-2017 by Miguel Bogantes, Hotel Management
Dear Guest We greatly appreciate your comments, which allow us to make the necessary improvements for an authentic stay. Best regards