Ratings based on 163 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
80% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from NEW YORK CITY

Great hotel near to every touristic sights!!!

Posted 29-Apr-2016
Pros: very quiet and safe.
Cons: Need a reading lamp the room that is the only thing missing.
Location: Nearby are restaurants,National theater, shopping areas, a great market to buy souvenir, banks and museums too.Most importantly bus terminals!!!
My husband and I went to visit friends and family in Costa Rica. The hotel is conveniently located in the main capital where there are great restaurants and shopping areas. My husband loves to stay at this location too because is quiet and safe. The staff are very kind and always make sure everyone are accommodated with essential things you may need. Oh, the breakfast is great! I mean well presentable and lovely settings to eat indoors and outdoors too. One more thing there is a beautiful pool! I greatly recommend this great hotel called "AUTENTICO" SO EASY TO GET AROUND BY CAR, CABS, AND BUS.
4 out of 5
by A verified traveller from New York, NY

Nice hotel

Posted 17-Apr-2016
I use this hotel often and never had a problem. Easy check in, nice people and comfortable bed.
4 out of 5
by A verified traveller from Ottawa

Nice to hotel close to restaurants and shopping

Posted 05-Mar-2016
Pros: Very friendly staff in the restaurant and bar. Good food. Nice pool and pool area.
Cons: The mattresses could be softer, but this seems a general problem in Costa Rica
Location: Sabana park is close by
This is a very nice hotel to start or end a stay in Costa Rica. Costa Rica is a beautiful country. However, San Jose does not have a lot to offer
5 out of 5
by A verified traveller

Nice place

Posted 25-Feb-2016
Pros: Pool
Nice place, big breakfast , clean and very nice pool. Its close to metro area
4 out of 5
by A verified traveller

Gutes Hotel in unattraktiver Umgebung

Posted 08-Feb-2016
Pros: Sehr gutes Frühstücksbuffet
Location: Ca. 20-30 Minuten zu Fuß westlich vom Zentrum von San Jose. Es gibt einzelne Restaurants, Kneipen und Supermärkte in der Nähe.
Alles stimmt, nur nicht die Umgebung, die unattraktiv und eher wie ein Industriegebiet wirkt.
3 out of 5
by Kelvin from Vancouver, Canada

Posted 05-Feb-2016 on Hotels
Wish was a fridge in the room
4 out of 5
by A verified traveller from Texas

Near downtown San Jose

Posted 05-Feb-2016
I was very pleased with the hotel, it had a great breakfast, great staff I might not clean comfortable room, with a shower with hot water. This hotel was cheaper than other hotels that I stayed at that were in much worse condition. I recommend this hotel.
4 out of 5
by A verified traveller from Costa Rica, Guanacaste

hotel cerca del centro

Posted 25-Jan-2016
Pros: todo lo importante hay, incluido un parqueo
Cons: la unica cosa que a veces nos hace falta es una minirefri en la habitacion
agradable estancia como siempre, el desayuno esta rico, el restaurante ofrece buena comida, buen room service, siempre vamos a volver a visitar ese hotel
2 out of 5
by Steven from Denver

Not a good choice

Posted 23-Jan-2016 on Hotels
Hotel was dated. Room was musty and the bathroom was weird. Door didn't close no room around sink to put anything. Would never stay here again and advise others not too.
3 out of 5
by JOSE from Carrollton, Tx

Good value, very basic.

Posted 13-Jan-2016 on Hotels
The best thing about this hotel is that the room did not have the smell of mildew or mold very common in Costa Rica. Linens smell fresh clean. For an allergic person like me, this is a very good choice. A/C, cable TV, hot water,etc. worked well.Bed & pillows are good. Free local calls are a plus.
Comment from Hotel Management
26-Mar-2016 by Anonimo, Hotel Management
We greatly appreciate your comments, it is very important for us to know your opinion about our services. We are proud you enjoyed your stay at Hotel Autentico. Best regards