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"The staff were not that helpful. I asked "

"The pool was the star of this resort, it is big with two waterslides and the kids loved it. The apartments were a little dated but spacious, the kitchen is quite small which makes it difficult to cook. The air con was really noisy, very difficult to sleep with it on. Staff were wonderful and so friendly. We had the best time in Palm Springs and loved sitting by the beautiful pool- would definitely come back! "

"We stayed from Saturday to Wednesday. Restaurant was closed on Sunday & Monday. Restaurant is also closed everyday for lunch. Both water fountains were out of order. It really looks like the hotel is about to go out of business. The positive side is the staff are very friendly and helpful. "

"First the good. Nice staff. My room was clean and had a good bed. Now the bad (well, terrible). This property is a mess- it's falling apart. People who have reviewed it recently have really understated just how run down and sad this place is. It was totally understaffed during my stay- I felt like there were 4 housekeepers for the entire place. My room was never serviced during the 3 day stay. The halls looked like they hadn't been vacuumed in a week. There were dirty room service dishes on the floor of the hallway the entire stay. The pool furniture was rusty and the cabana we rented had stained furniture and tears in the roof. There were no pool towels available more often than not. I saw out of order signs on three ice machines. The gym had no weights under 35 pounds and we were told "someone stole the dumbbells". The vibrant exterior paint was faded and dull, the interior paint was scuffed and the walls looked dirty. I stayed here years ago and it was a bummer to see it like this. The saving grace was my room was clean and the staff were pleasant even though wait times to get drinks or food were very long. The place is cheap, so there is that, I suppose, but I would never pay for the Saturday room rates at a place in this condition (we stayed Sunday- Wednesday) It just really needs to be closed for a complete overhaul. They did comp the resort fees when I talked to the very sweet man at the front desk when checking out (again, great staff) so that helped. Truth telling."

"Food needs a bit of work for quality and accuracy. "

"2nd stay here and last. Dated and over priced. Rooms dated and no soundproofing. Requested and had confirmed by email - 2 rooms apart for privacy between ourselves and our son and his wife. Arrived rooms next to each other. After a discussion we were moved. But it was protracted and unnecessary. Not enough beds around the adult pool. Poorly designed. Just concrete… You pay this amount and find everyone looking for a bed on a waitlist by 11am or having to lie on the concrete. Stop serving at 5pm despite sunset being much later. Every room service was wrong. No refund for incorrect items offered. Breakfast average at the restaurant very slow service. Look at the boutique hotels like LHorizon if you are adults only. The Edge Restaurant however is well worth a visit. Special mention to Scotty who is exceptional and very much made our night. Absolute professional and people reader - who knows his clients. "

"This property is perfect for families with kids, and nice for everyone. The food and drinks were pretty good by the pool. We got to see ducks and other birds. My son enjoyed bringing his tricycle and riding around the property. We will definitely return for a future Spring Break."

"Study was nice, quiet, cozy and spacious. "

"One of the least expensive hotels in palm desert. Okay for the price. Bed was old and flimsy."