Ratings based on 1,901 Verified Reviews

4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Bullhead City AZ

Great place to stay

Posted 04-Apr-2018
Really enjoyed our stay. Had a beautiful room with a great view. Very friendly and helpful staff.
5 out of 5
Recommended
for Everyone
by A verified traveller from California

Awesome, centrally located hotel.

Posted 30-Mar-2018
The hotel and room were very clean. Friendly staff from the receptionists to restaurant servers, to door men who are very attentive and welcoming. The location is surrounded by restaurants and shops within walking distance. There is even a street car that loads right across the street. Only drawback is there are a lot of homeless in the area which makes you feel a bit uneasy walking the streets. Oh, you can hear some of the traffic from the street but it's not intrusive and definitely won't keep you up at night.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 27-Mar-2018
The hotel is in a great location, but it can be noisy. Walking distance to many restaurants, tours, Union Square, and about 1 mile to Ferry building. The hotel is basic. The room was very clean. The staff at the hotel were amazing!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Mar-2018
Pros: View and location, walkable distance to a lot of popular spots
The room has nice view and is also very quiet. I had no negative experience with the stay.
Comment from Hotel Management
23-Mar-2018 by General Manager, Hotel Management
Dear Guest, thank you for sharing the amazing experience you had at the San Francisco Marriott Union Square. We are thrilled to read you loved the convenience of our location and enjoyed the breathtaking view from your well-appointed room. We appreciate you sharing your nice comments and look forward to welcoming you back soon. Oscar Rodriguez, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Laguna nguel

Posted 22-Mar-2018
Great location very clean. Will stay here again! Nice lobby and extra friendly bell hops.
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful Hotel, great location

Posted 22-Mar-2018
I had a very nice stay at The Marriott Union Square. The staff were all wonderful and went above and beyond. The room was clean and the location in the heart of Union Square was excellent.
5 out of 5
Recommended
for Everyone
by A verified traveller

San Francisco Marriott

Posted 12-Mar-2018
Always have a nice stay at this Marriott! Great Staff!!
3 out of 5
by A verified traveller

Parking cost are crazy

Posted 11-Mar-2018
Over al the hotel was ok. That being said, the real surprise was pulling into the hotel parking garage and having to pay $65 to park for one night. That was not clearly stated in the hotel description.
Comment from Hotel Management
14-Mar-2018 by General Manager, Hotel Management
Dear Guest, thank you for your review. Despite having an overall comfortable stay, we are sorry you were disappointed with our parking rates. Please know, we survey regularly and make sure we remain competitive in terms of facilities and its charges with other hotels in the area. We hope to have another chance so we can make your next trip an exceptional one. Oscar Rodriguez, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Comfort downtown

Posted 09-Mar-2018
The Hotel was Clean, comfortable, great location and the staff was helpful and kind. I would stay here again. The only thing I wish it did have was a hotel or a hot tub but overall you can’t beat the location and comfort the hotel had to offer.
5 out of 5
Recommended
for Everyone
by A verified traveller from North Carolilna

very nice place clean excellent friendly staff

Posted 05-Mar-2018
Stayed 3 nights everything was wonderful, place was clean, and staff was very friendly
Comment from Hotel Management
06-Mar-2018 by General Manager, Hotel Management
Dear Tammy, thank you for your nice feedback about the San Francisco Marriott Union Square. We are glad to know you were impressed with the courteous service provided by our associates and had a comfortable time being here. We hope to be your hotel of choice whenever you are back in this area. Oscar Rodriguez, General Manager