Ratings based on 2,866 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from p

In the heart of the shopping district.

Posted 25-Jul-2016
Very nice, older hotel. The staff was wonderful. I was traveling with my teenage children. We did quite a bit of walking to the different points of interest in San Fran. Only complaint was no one would answer the phone when we were trying to figure out how to park.
5out of 5
by A verified traveller

Posted 22-Jul-2016
best location convenient to everything you need to do in SF.
3out of 5
by A verified traveller from Austin, Texas

Great location but..

Posted 22-Jul-2016
Great area right in Union square. Staff great and friendly. Rooms are very small for the price. Feels very crowded, like an old room refurnished. Rooms seem to be better fitted for one person at a time. One major issue is that the main door of the room has a large gap between the door and the floor. Pretty good privacy and security issue. Had to place a pillow to cover the space. Would probably stay here on a solo trip.
4out of 5
by A verified traveller

Posted 20-Jul-2016
Great location, staff and room. No view and window ac were a drawback. Otherwise highly recommended.
4out of 5
by A verified traveller from sydney australia

Good location in the middle of union square conved

Posted 19-Jul-2016
Pros: Location
Cons: Prices on wine and food .
Location: Shopping great and transport
Macy's 2 min away and summer sales were amazing plus amount of different stock.... incredible choice . hop on off bus always good value and a great way to be informed and see the city.Third time to San Francisco each time a totally new experience and find more to see this time visited botanical and Japanese gardens ,very impressed with the pianos in botanical garden a wonderful idea.
3out of 5
by A verified traveller from lodi, ca

Parking nightmare

Posted 19-Jul-2016
This hotel is nice with close proximity to shopping and theaters , but valet parking is a nightmare. With only two spaces to pull into you'll waste a good hour circling the block until a space opens up! It really is a crap shoot when it comes to being able to pull in or not! They say you can get your own spot in a garage for 35 bucks if you don't mind hauling your luggage through the streets or pay the 60 for valet!
3out of 5
by A verified traveller

パウウェル駅に近く、至便。

Posted 17-Jul-2016
ホテル内のイタリアンレストランは味は良いが、値段が高い。 窓を開けると室外機があり、その上にハトが巣を作って、糞がたまっており、清掃が行き届いていない様子だった。
4out of 5
by A verified traveller from San Antonio, Texas

Great location

Posted 13-Jul-2016
Pros: Location!
Cons: Housekeeping!
Location: Close to restaurants, Starbucks, Union Square and Walgreens was right down the street for food, meds, etc.
Quaint hotel, not crazy expensive. Great location, close to so much! Comfortable rooms, though a little small. Nice if you don't want a big chain hotel. Staff was very friendly. Housekeeping did an ok job, didn't wash our coffee cups, would make the bed but not put the decorative pillows back on, which I found a little odd. Had breakfast a few mornings in the restaurant which was very good - great coffee! Overall, I would stay here again and recommend.
4out of 5
by A verified traveller

Great place to stay.

Posted 13-Jul-2016
Excellent staff and hotel conditions! Would of liked to looked over the city from the roof, but hell you can't have it all right? ;)
3out of 5
by A verified traveller from St. Thomas VI

Classic facility in the heart of San Francisco

Posted 13-Jul-2016
This hotel is what can be expected for a facility built decades ago in the middle of a city like San Francisco. The lobby is grand, with high ceilings, mirrors, artwork, and well-dressed staff. However, the room itself barely contained the two double beds, the single window provided a clear view of the next building six feet away, the bathroom was small even for one person, and the toilet made weird sounds when flushed. Nevertheless, the room was clean and quiet and therefore fulfilled its purpose for us. The location is 50 yards from Union Square, which therefore provides a wide selection of restaurants for breakfast or dinner as well as being centrally located for access to many of the attractions of San Francisco.