Ratings based on 3,135 Verified Reviews

4.1 out of 5
81% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

場所最高

Posted 01-Mar-2017
ユニオンスクエア近くとても便利 レストランもたくさんあるので夜も楽しい ただ防音は悪く通り側になるとうるさい時もある
3out of 5
Recommended
for Everyone
by A verified traveller from 서울

다운타운에 가까워 편리한 호텔

Posted 27-Feb-2017
오래된 건물이라 그런지 어디서 나는지 모를 화장실 냄새가 불편했다. 하지만 깨끗한 침구는 좋았다 조식 제공은 없지만 커피 과일정도는 나이스~~
4out of 5
Recommended
for Everyone
by A verified traveller from Berlin

Gutes Hotel in zentraler Lage

Posted 27-Feb-2017
Hotel mit gutter ausstattung, für Geschäftsreisende geeignet.
Comment from Hotel Management
28-Feb-2017 by ZDiaz, Hotel Management
Thank you for the good feedback we hope you have great rest of your stay!
4out of 5
Recommended
for Everyone
by A verified traveller from Maui, HI

Nice Hotel in the heart of the city.

Posted 27-Feb-2017
Nice Hotel in the heart of San Francisco. Lots of shops and restaurants all around.
Comment from Hotel Management
28-Feb-2017 by ZDiaz, Hotel Management
Thank you we are so glad you enjoyed your stay at Villa Florence SF, we hope to welcome you back soon! Cheers!
4out of 5
Recommended
for Everyone
by A verified traveller from New York

Nice Hotel, in the heart of the city (Union Square

Posted 26-Feb-2017
The location of the Hotel, right in the Union Square is its USP.
Comment from Hotel Management
28-Feb-2017 by ZDiaz, Hotel Management
We appreciate the positive feedback, we hope to welcome you back soon!
4out of 5
Recommended
for Everyone
by A verified traveller from C

Nice hotel, great staff

Posted 25-Feb-2017
Good location, a walk through several popular areas. Room was small but nice, an older building but clean. Staff were exceptional.
Comment from Hotel Management
28-Feb-2017 by ZDiaz, Hotel Management
Thank you, we really work hard to make our guest happy and for them to have a good experience at Villa Florence.
3out of 5
by A verified traveller

Hotel old, run down a bit

Posted 24-Feb-2017
Pros: Location, staff , room was sufficient
Needs to be re-furbished, which They are going to do soon. Rooms are cute, but very small Great location to Union Square and BART and Westfield Mall Didn't know Kuleto Restaurant had closed which was connected to hotel and very good.
4out of 5
Recommended
for Everyone
by A verified traveller from Canada

Nice central hotel

Posted 24-Feb-2017
The staff was very friendly, polite and helpful. The location is excellent, the room comfortable. There was an unpleasant smell in the hallways, perhaps carpet shampoo.
5out of 5
Recommended
for Everyone
by A verified traveller from Sacramento, CA

Posted 23-Feb-2017
Loved the room and great staff! Would definitely stay again.
2out of 5
by A verified traveller

Outdated and overpriced

Posted 23-Feb-2017
This place is extremely hard to actually drive to, and if you want to valet expect to pay an absurd amount and have your car sit on the street for hours. The rooms are tiny and bathrooms are so small I could barely turn around in it. The beds were uncomfortable and I got bit by something in the night. Lobby smelled like smoke and it took them an eternity to help me check in because there were only two people working and both were helping the same group. Like, really? No "welcome" or "we'll be right with you". Then they had booked me in a one-bed room, and I paid extra for two queens. Outdated and ugly, and our air conditioner/heater would not turn off all night no matter what buttons I pushed on the remote, causing us coughing and asthma. And no perks, of course because of the location. Terrible hotel, I would never recommend this. I have no idea why it has any stars.