Ratings based on 5,069 Verified Reviews

3.9 out of 5
86% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Shanghai

Small but tidy

Posted 17-Jul-2017
Mosser is really close to the city center and always has a reasonable price. But it is very very small that 2 28inch luggage can be hardly opened in the same room.Due to the oldness of the house,it has a poor sound insulation and tiny room.
5 out of 5
Recommended
for Everyone
by A verified traveller

Awesome stay

Posted 06-Jul-2017
This is just an outstanding place to stay while in San Francisco. The price was amazing considering you are in the heart of downtown, a block away from the Bart station, the cable car stop and Union Square. The staff is friendly and accommodating. The rooms are not huge but who needs a large room when traveling in San Francisco. We had a deluxe room and it was more than enough to satisfy our needs. Thanks for the great stay. We will definitely return the next time we are in town.
5 out of 5
Recommended
for Everyone
by A verified traveller from New Zealand

Excellent central location

Posted 05-Jul-2017
Pros: Location
Cons: Double glazing would help with the street noise at night.
Location: Close to bart station and bus. Walk to Union Square, Cablecar Turntable. Convenience stores and shopping next door.
Good ambience, friendly staff. Nice touch with free tea and coffee provided in a breakfast room each morning. Somewhat noisy at night but more to do with central city location. Room quite small, but comfy. Good bed.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in prime lovation

Posted 04-Jul-2017
This hotel is located on Market Street and is near stores and close to the Embarcadero. If you don't want to share a bathroom, I would recommend getting a room with a private bathroom. The only downside is the elevator. It is the slowest elevator ever. Otherwise, a wonderful hotel.
5 out of 5
by A verified traveller from honolulu

Whenever I visit SF, I always stay at the Mosser

Posted 03-Jul-2017
Pros: the charm and architecture
Cons: find ways to deter passing dogs that urinate on posts outside the hotel
Location: the location is convenient to BART and Muni transit line
The staff are friendly and very helpful, whenever I needed assistance they were always accomodating
4 out of 5
Recommended
for Everyone
by A verified traveller

Security staff problems

Posted 01-Jul-2017
The night security staff was rude. It was cold and windy outside. We were just waiting for uber at lobby to send my friend home. One female security used a very unprofessional approach to check with us whether we were the hotel guest or not. That was an unpleasant experience. Rest of the stay at moser was good.
4 out of 5
Recommended
for Everyone
by A verified traveller

Cute Hotel

Posted 26-Jun-2017
Good location close to everything. Room was small but it worked.
1 out of 5
by A verified traveller

Not Worth it

Posted 17-Jun-2017
Pros: Staff was nice
Cons: The Hotel is old so I am not sure if anything could be improved.
Location: Location is in Union Square and there are eateries and shops very close to this hotel.
The room is extremely small as is the bathroom, there is no ac unit only a radiator heater, the bed was uncomfortable, noisy due to the thin walls and lastly it took over 5 minutes for the hot water to start. However this hotel is nearby to many of SF attractions.
4 out of 5
Recommended
for Everyone
by A verified traveller from Long Valley, NJ

Charmingly functional while cost effective

Posted 30-May-2017
Cons: No mini fridge in the room by default. I didn't ask for one as I was out a lot; don't know if it was an option..
Location: Shopping ! close to cable cars; nice way to get to Fisherman's Wharf! Union Square itself & close to business district. Walkable to AT&T park..
I was looking for an affordable hotel in a pricey market but found a good one. Conveniently located in Union Square, the hotel was charming and well kept. Stayed in a (2) twin bed room with a bathroom. Smallish but very functional considering what I paid to stay in downtown San Francisco. Also, very clean throughout. The staff was excellent with tips, help and a customer friendly manner shared by all. You don't see that everywhere. I would come again without question; wished that I had more time for my visit..
5 out of 5
Recommended
for Everyone
by A verified traveller from b

Loved my stay

Posted 28-May-2017
Very friendly and accommodating staff. Loved my stay!