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Reviews

28 reviews

Amenities

  • Free WiFi
  • Free parking
  • Pet Friendly
  • Air Conditioning

Map

Book online or call:

020 3564 4853

Your dates need to occur after 2020-02-27. Try updating your dates to see prices for your trip.

    About this area

    San Mateo

    The Catrina Hotel is located in San Mateo. Poplar Creek Golf Course and Crystal Springs Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mavericks Beach and Paddock Park.

    Visit our San Mateo travel guide

    Getting around

    • San Mateo Hayward Park Station - 11 min walk
    • San Francisco, CA (SFO-San Francisco Intl.) - 13 min drive

    About this property

    The Catrina Hotel

    Laundry facilities, a 24-hour front desk and express check-out are available at this smoke-free motel. Self parking is free. All 57 rooms offer free WiFi, coffee makers and flat-screen TVs. Other amenities available to guests include free local calls, ironing boards and free toiletries.

    Property amenities

    Internet

    Available in all rooms: Free WiFi

    Parking and public transport

    Free self parking

    Family friendly

    Laundry facilities

    Guest services

    24-hour front desk
    Daily housekeeping
    Laundry facilities

    Languages spoken

    English
    Hindi
    Spanish

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Linens

    Bathroom

    Free toiletries
    Shower/bathtub combination
    Towels

    Entertainment

    flat-screen TV

    Food and drink

    Coffee/tea maker

    More

    Free local calls
    Iron/ironing board
    Phone
    3.0

    Guest rating

    5 - Excellent
    4
    4 - Good
    7
    3 - Okay
    6
    2 - Mediocre
    7
    1 - Poor
    4
    3.0
    Cleanliness
    3.4
    Service and Staff
    2.3
    Amenities
    2.7
    Property condition

    2/5

    • Liked: Cleanliness
    • Disliked: Staff & service

    Not comfortable

    Heater was difficult, shower AND curtain poor, no towel rack at sink, no water available for purchase, no wash cloth

    Stayed 4 nights in Feb 2020

    2/5

    • Disliked: Cleanliness, amenities, property conditions & facilities

    Room was not clean. Soda machine was not working. Could not print my invoice at checkout.

    Stayed 1 night in Feb 2020

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very run down and with unruly guests making lots of noise. People smoking dope right out in the open. Definitely not a family friendly place. Surprised it’s even on OrbitZ.

    Stayed 1 night in Feb 2020

    3/5

    • Disliked: Property conditions & facilities, room comfort

    Needs serious improvement

    The hotel is under construction so there is no way of knowing where to go to check in. Room smelled like smoke and there were burn marks all over the sink. Floors and furniture were in poor condition. The bed was so sunken in that I was not able to stay asleep due to how uncomfortable the bed was.

    Stayed 1 night in Feb 2020

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    I would not recommend this property, way below any/all expectations.

    Stayed 2 nights in Feb 2020

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