Ratings based on 3,614 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

Classic vintage hotel in heart of San Francisco

Posted 08-Feb-2016
Pros: Full of character, history, and a fun, eclectic vibe. Good location in downtown, prompt service from staff. We especially enjoyed chatting at the bar.
Cons: Well, next time there won't be a Superbowl City in the midst of everything, creating transit complications....
Location: Lots of fun bars and restaurants nearby, and a good walk to the Embarcadero for contstitutionals.
We greatly enjoyed our stay at the Sir Francis Drake hotel in downtown San Francisco. The historic property is beautiful, convenient and well-located as a base for walking out to enjoy the many sites and activities in the Union Square area. A lovely lobby and nice bar area greeted us upon arrival, and parking was conveniently close by. The hotel staff was welcoming, personable and helpful. Our room was comfortable and a good value for the price, with all amenities we needed for our 4-day stay. We love staying in vintage places with some history, so those who prefer a brand new chain-style hotel (which we think lack character and are too sterile) might not enjoy it as much as we did. We would definitely stay here again.
2 out of 5
by A verified traveller from west palm beach, fl

The rooms are nothing like the photos

Posted 01-Feb-2016
The rooms are small and old. The bathroom has mold on the windows, towels were stained and the sheets on the bed were definitely old. This hotel needs its rooms remodeled.. Lobby is gorgeous but that's were it ends.
3 out of 5
Recommended
for Everyone
by A verified traveller

Great location to Union Square

Posted 26-Jan-2016
I would definitely stay at this hotel again. I went with two of my girlfriends who we hadn't all been together for a couple years. The staff was great. The bellboy was excellent; happy, friendly, and eager to tell us about what the hotel had to offer. (He was also adorable) There are two bars, one downstairs and one on the 21st floor (the top floor). The bartender was great downstairs, and made a great chocolate martini. We didn't go in to the top bar because it was a $10 cover, and didn't tell us until we got to the front. Not sure if you don't pay a cover if you are staying there, and didn't ask. The bouncer was very pleasant, and also attractive. A $10 cover isn't much, we just didn't go because we wanted to talk and it was more of a night on the town vibe so we headed back downstairs. The drinks at the bar and the food at the restaurant were decently priced for the city so that was nice. All in all, great. But no refrigerator if that's an issue to anyone.
Comment from Hotel Management
31-Jan-2016 by Erica P, Hotel Management
Happy to hear you like our friendly and attractive staff. Next time you will have to check out Starlight Lounge. Thanks again. Cheers, Erica Peterson Hotel Manager
4 out of 5
Recommended
for Couples
by A verified traveller from Sydney AU

Great hotel, in the centre of the city!

Posted 25-Jan-2016
Pros: location, staff, theme
Cons: room size - very small!!
Location: Great shopping, trams to take you anywhere you need to go. Across from walmart if you need anything.
Great location, surrounded by shops. Right near tram which leads to everything you need to do. Room was very small and crowded, didn't have enough room for our luggage in there. Staff were amazing. Free wine tasting every night from 5pm!
Comment from Hotel Management
01-Feb-2016 by Erica P, Hotel Management
We are in a great location! Thanks for telling everyone about our wonderful staff. So sorry that your room was too small. Next time try out a larger room. Thank you. Best, Erica Peterson Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Paris

Hotel tres bien placé sur ligne du Cable Car

Posted 24-Jan-2016
Pros: Emplacement et décors de la réception et du bar
Cons: Salle de bain
Location: The place to be : accessibilité sur tous les quartiers de San Francisco
Chambre de Luxe vue sur la ville de bonne taille mais pas de frigo, literie impeccable, la seule déception : la salle de bain tres petite (baignoire vétuste et un seul évier)
4 out of 5
Recommended
for Everyone
by A verified traveller

Swanky

Posted 22-Jan-2016
Swanky hotel with great charm and location. Bathrooms are tiny and impossible to have more than one person in them at a time. :(
3 out of 5
by A verified traveller

Posted 21-Jan-2016
Hotel is ok. Rooms are small. Bathrooms are very small.
3 out of 5
Recommended
for Everyone
by A verified traveller from NC

Old, dated and small

Posted 21-Jan-2016
Hotel.needs updating. Staff is friendly. Roman are small. Amenities in the bathroom are lacking.
4 out of 5
Recommended
for Everyone
by A verified traveller from S

Great Historic Hotel

Posted 08-Jan-2016
I loved staying at the Sir Francis Drake. The staff was amazing. Friendly, helpful, just overall wonderful people who made my husband and I feel comfortable and taken care of. The only complaint I have is the room we were in really needed some updating. In several places, there was paint upon paint, with cracks from the old paint underneathe. With a pro paint job and a couple of other little updates, the room would have been perfect. I'd still stay there again with no hesitations. Scala's Bistro is connected to the hotel-- EAT THERE IT'S SO GOOD. Also go to the Starlight Room on top of the hotel, wonderful ambiance, panoramic views of the city, and the waitresses wear gowns!
3 out of 5
Recommended
for Everyone
by A verified traveller

ユニオンスクエア脇にある便利な立地

Posted 08-Jan-2016
ダウンタウンのなかでもユニオンスクエア脇にある便利な立地にあり、ダウンタウンでの買い物に 便利なうえに、チャイナタウンやノブヒルにもアクセスが良く、また、金融街にも歩いて行けるので、様々な滞在用途に利用できる。急な坂の手前にあるので、老若男女を問わず歩いてアクセルし易い。ただし、建物は古い。ラウンジが二階にあるが、エレベータは古く遅いのは難点である。しかし、ホテルスタッフの対応は良く、施設の手入れや掃除や清潔さは問題ない。なお、一時的であると思うが、現在、近接地で大きな建設工事をしていて朝6時過ぎ(サンフランシスコあるいは西海岸特有か?)から工事の騒音が近隣に響くのはマイナスである。