Outdoor wedding area

Reviews of San Mateo Marriott San Francisco Airport

4 out of 5
San Mateo Marriott San Francisco Airport
1770 S Amphlett Blvd, San Mateo, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 488 out of 1002 reviews" "
Rating 8 - Good. 287 out of 1002 reviews" "
Rating 6 - Okay. 108 out of 1002 reviews" "
Rating 4 - Poor. 69 out of 1002 reviews" "
Rating 2 - Terrible. 50 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Jan 2024

10/10 Excellent

Salesi

Liked: Cleanliness, amenities, property conditions & facilities
Yodi was very helpful and professional
Stayed 1 night in Feb 2024

8/10 Good

Russell

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Lazarp

Stayed 4 nights in Dec 2023

10/10 Excellent

Kiran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large size rooms with all amenities, and perfect location from the airport!
Stayed 1 night in Dec 2023

8/10 Good

anthony

Stayed 1 night in Dec 2023

10/10 Excellent

Kerie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

MARK

Liked: Amenities
Stayed 1 night in Dec 2023

4/10 Poor

Anne Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel in general were pretty good but the staff were really rude to us so that’s the only frustration there.
Stayed 1 night in Dec 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Barbara

Stayed 1 night in Dec 2023

2/10 Terrible

Ricardo

Terrible check in
Stayed 1 night in Dec 2023

10/10 Excellent

Cecilia

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
Great stay and staff was friendly.
Stayed 1 night in Dec 2023

10/10 Excellent

Brianna

Stayed 1 night in Dec 2023

10/10 Excellent

christy

Stayed 1 night in Nov 2023

10/10 Excellent

Elizabeth

Stayed 3 nights in Nov 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and room were very nice with the exception that we would have liked a microwave in our suite and free parking.
Stayed 1 night in Nov 2023

10/10 Excellent

charleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2023

6/10 Okay

Alen

Business traveller
Liked: Cleanliness
The room service staff is great, but most concierges are rude and unhelpful. The entire hotel is very rundown - well below expectations for the brand. The entire hotel smells of old carpets, elevator buttons are worn out, the wall plants are dried out....
Stayed 6 nights in Oct 2023

8/10 Good

Jena'e

Stayed 1 night in Oct 2023

10/10 Excellent

Julio, mission viejo

Stayed 1 night in Oct 2023

6/10 Okay

Tejinder

Liked: Cleanliness
Disliked: Staff & service
The staff is rude.
Stayed 2 nights in Oct 2023

6/10 Okay

Aharon

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Jianzhong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in Oct 2023

10/10 Excellent

Selvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Caren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Bridget

Stayed 3 nights in Sep 2023

10/10 Excellent

FABIOLA

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 1 night in Aug 2023

10/10 Excellent

SUKHPAL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying here, hotel was quiet, clean, and convenient off the freeway. They also have a Star-Bucks inside but they are closed during there lunch hour which was a little weird everything else was great
Stayed 1 night in Aug 2023

10/10 Excellent

Alondra

Stayed 1 night in Aug 2023

10/10 Excellent

Simon

Stayed 3 nights in Aug 2023

8/10 Good

Brian or Danielle

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Check in quick and easy. The chair in the room had stains on it. Some of the areas of the property weren’t as clean as they should be. Probably because not enough staff. The food options after 1100 are basically none. That’s bad business. The mini-cafe should be open most of the day. Pool is great though.
Stayed 1 night in Aug 2023

8/10 Good

Miguel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast not offered
Stayed 1 night in Aug 2023

6/10 Okay

Subin

Liked: Cleanliness, staff & service, property conditions & facilities
Loud guests partying next door till 1:30am. Need a noise control.
Stayed 1 night in Aug 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & quiet facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Linda

Travelled with family
Disliked: Property conditions & facilities
Couldn’t control temperature of room, was always too warm. Beds were way too soft. Otherwise clean and felt safe.
Stayed 1 night in Aug 2023

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Good stuff
Stayed 1 night in Aug 2023

4/10 Poor

Victor, Tustin

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
No comment
Stayed 3 nights in Jul 2023

10/10 Excellent

Jesse

Stayed 1 night in Jul 2023

8/10 Good

Dustin

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Diane

Travelled with family
Disliked: Staff & service
They are calling us liars
Housekeeping threw away a bag that had personal items in it, air pods, glasses, work ID badges, cologne. When we complained, they called us liars and are refusing to replace or reimburse the items they threw out (or stole). If you stay here, beware
Stayed 5 nights in Jul 2023

8/10 Good

Nicole, COVINGTON

Stayed 2 nights in Jul 2023

10/10 Excellent

Jamaria

Stayed 1 night in Jul 2023

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and neat. Also enjoyed the gym facilities.
Stayed 1 night in Jul 2023

10/10 Excellent

Indushekara

Stayed 2 nights in Jul 2023

10/10 Excellent

Christine, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, updated
Stayed 3 nights in Jun 2023