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The front desk man Tyler is excellent, accommodating and Professional. Made the stay all that much more Wonderful! Had some problems with Orbitz but nothing this business Man couldn’t assist me with, Beautiful accommodations!!! Thanks Samesun
Robert
Stayed 1 night in Dec 2022
10/10 Excellent
RobertC., Long Beach, CA
Travelled with family
10 Dec 2020
Liked: Cleanliness, staff & service, amenities
Well aside being fare warned they were starting renovations on the roof on the day 2, this was just fine because the Excellent Manager had let me know! This Manager was from Hong Kong and was very Professional and helpful. I will definitely go back here again!
RobertC.
Stayed 1 night in Dec 2020
Response from Lionel on 13 Dec 2020
Dear Mr. Robert Orbitz, Thank you. Looking forward seeing you again. Beat regards.
10/10 Excellent
G, San Francisco
Travelled with family, Travelled with family and small children
I liked the big room, great clean modern bathroom, free parking, free coffee in the room. Didnt care about the street noise and the fact that the room didnt get cleaned at all during my 3 day stay
Connie
Stayed 3 nights in Nov 2020
Response from Lionel on 23 Nov 2020
Thank you for your feed back. Due to the covid-19 our housekeeper will not clean room unless requested. I am sorry that my front desk agent did not mention that to you upon check-in. Please accept my apologize. Thank you.
The water gets hot super quick. We got a view of the golden bridge on the 3rd floor room. It didn’t feel sanitized..no hand sanitizers on property. Cleaning staff wore masks i appreciate that. Very small and tight feel...
Nicole
Stayed 3 nights in Nov 2020
Response from Lionel on 23 Nov 2020
Thank you for your feed back. We have hand sanitizers at the front desk for guest to use. Thank you.
Fast easy check in. Hotel was clean and comfortable, parking was free. Location was great, walking distance to food and if you are a walker, walking distance to some attractions. Definitely would stay again.
The staff was incredibly thoughtful and attentive, and the room itself was spotlessly clean! The only real downside is because my room was located on the Lombard Street side, it was difficult to sleep without ear plugs due to street noise. If I stay there again in the future, I will ask for a room on the other side.
We enjoyed our stay at the Lombard Motor Inn. The room and bathroom were both clean. The bed was comfortable. Our view wasn’t the best since our window looked out to the building next door but we weren’t looking for a room with a view so it wasn’t a negative to us. The only thing that was weird was we didn’t have a fridge or microwave but it was fine. Parking is limited but we were able to get a spot both nights we stayed. The location is great if you like the marina or wharf. Also, the employees were all really nice.
The Room was clean the beds were comfortable the staff was pleasant. We wanted to go to China tail and Chris was so nice and explained about the Cost taking an Uber versus driving really helped great guy.
Teresa
Stayed 1 night in Oct 2020
Response from Lionel on 25 Oct 2020
Thank you for your feed back and looking forward welcoming you again.
Great price for downtown SF. Easy check in and out. Free parking. Great location -within walking distance of good restaurants and Marina Green.
Lots of traffic noise on third (top) floor, which window didn't block.
Definitely not a fancy hotel, but we would stay here again for the location and convienence to everything in the city, and for the price you can’t beat it!
It was clean and quiet enough. Bed was comfy. Safety was iffy homeless going into the garage and looking for money in vending machines and people parking that are not customers. Not enough parking. No extras.. No prepackaged breakfast items. Vending machine sells 2.50 bottle of water or soda. Cable tv not so good. Limited stations. Close to everything though if you care to walk up, up steep hills.
Grandmaof8
Stayed 2 nights in Oct 2020
Response from Lionel on 19 Oct 2020
Thank you for your feed back. We will look into it.
Nice stay.. we had a room facing the street on the second floor and it was nice for us. We can see the top of the Golden Gate Bridge which was beautiful at sunset. It was noisy but we didn’t mind
Celia
Stayed 1 night in Oct 2020
Response from Lionel on 19 Oct 2020
Thank you for your feed back. Looking forward welcoming you again.
Great place for those money. It was very quiet in the hotel inside - looks like we were the only one couple there on the floor. Good to have a parking on the ground floor. Location was perfect for us. Friendly checking in.
Mila
Stayed 1 night in Oct 2020
Response from Lionel on 7 Oct 2020
Thank you very much for your feed back. Looking forward welcoming you back. Than k you.
8/10 Good
Laura
Travelled with family
6 Oct 2020
Liked: Staff & service
Rooms are outdated, cigarette smell was pretty bad
The rooms need to be updated. The hall and in pit room it smelled of cigarette really bad!
Laura
Stayed 2 nights in Sep 2020
Response from Lionel on 7 Oct 2020
Thank you for your feed back. I will look into this matter.
Love the view of the bridge, not a bad area to stay in. In the middle of all the cite seeing points. Will definitely go back again. Only unfortunate part was parking seemed tight and tv channels go in and out.
I liked how close it was to fishermen's warf. The only thing is that it doesn't have too many food places close by unless you go to the fishermen's warf.
Our stay was great, we were lucky enough to get a room with a great view,with a balcony. Beds were comfortable but pillows could have been a tad bit better, shower was clean as well as the rest of the bathroom. Literal walking distance to the piers very great location. Near are some great food establishments and a market for drinks and snacks which made it a prime location for us. Overall a great stay for me and my family! I would recommend this stay and would definitely return if we ever visit san francisco again.
Everything was perfect and clean , I really enjoyed my stay! However the only thing was that the channels didn’t work. Informed the staff and they said they would go fix it but it continued.
Irene
Stayed 3 nights in Aug 2020
Response from Lionel on 16 Aug 2020
So Sorry about that, Will speak to my staff. Thank you.