Historic hotel near downtown and Union Square.
The hotel is classic with lots of charm and history. The service was great and we loved the period dressed door men. You can also find a trolley stop just outside the hotel on Powell St. A couple drawbacks to an old hotel included a wait for the elevators on occasion and lots of road noise from sirens, horns, and trolley bells. We even changed rooms because of it, but the staff was very accommodating with this process. I suggest requesting a room on the back of the hotel. If you get above the 12th floor, you have a great view of downtown and the bay.
Comment from Hotel Management
28-Sep-2016 by David , Hotel Management
We have an amazing team, and I am so thankful they were able to help out and get you a comfortable room. Thank you so much for this review, see you soon!