Downtown Historic Hotel
This hotel needs some updating. Lobby area and famous Starlight Room are shabby. Overall room was clean,
but due to the compact nature of the room and the fact they have bottles of water, wine and snacks sitting on countertops,
it was obvious that the area does not get dusted! Bed linens were very nice and ironed. Towels were clean, but very
thin. Not up to par with other Kimpton properties. We were not informed until arrival that LaScala, the hotel restaurant
was closed for renovation. Hopefully, they will update the Starlight Room next.
Comment from Hotel Management
27-Apr-2017 by David , Hotel Management
Thank you for your review Mary, I'm really sorry we did not meet your expectations this time. While the property is historic, we do our best to maintain modern touches and hold our housekeeping team to a very high standard. Your comments will be addressed internally and we hope you can visit us again in the future.