Ratings based on 1,948 Verified Reviews

4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location, friendly and helpful staff.

Posted 22-Apr-2017
We stayed for 3 nights - family of 4, kids aged 4 and 8. Was a great place to be based and staff were friendly and helpful. The hotel itself is really nice - have stayed in many boring hotels and this isn't one of them.
4 out of 5
Recommended
for Couples
by A verified traveller from SoCal

Shower...

Posted 20-Apr-2017
Pros: Clean and comfort.
Cons: I want the shower to have more water.
Location: Near the Union Square.
Room's shower was poor. But hotel's staffs were very kind and gentle. And linens were clean and we were relaxed.
4 out of 5
Recommended
for Everyone
by A verified traveller from Woodland Hills, CA

Nice retro hotel as in old San Francisco

Posted 19-Apr-2017
Well preserved older hotel in the heart of Union Square. Friendly, helpful staff. Nice amenities such as coffee and tea service with cookies in the morning.
3 out of 5
by A verified traveller

mostly pleasant

Posted 07-Apr-2017
Location: Excellent location by Union Square.
This hotel is lovely. The lobby area was in need of some undated and comfortable seating, but our room was very pleasing. We had a room on an upper floor with a excellent view towards Nob Hill. Our room was towards the back of the hotel which was very quiet. We heard an occasional sirens, but slept peacefully. Morning coffee was available on the 9th and 11th floor every morning - nice perk. The hallways. elevator and room was spotless. This hotel is very convenient to Union Square and places to eat, shop and catch public transportation to every area of San Francisco. The front desk staff was very friendly. We were grateful to be able to print our boarding passes in the lobby prior to leaving. The only draw back to our hotel experience, was the fluctuating water temperature while showering. We spent quite some time, dancing around the shower with sudden cold and then sudden HOT water. This was a standard experience every morning. Too bad as we really liked this hotel.This is the only reason why we didn't give the hotel a higher rating. We will more than likely choose a different hotel in the future due to the fluctuating water temps in the shower.
Comment from Hotel Management
08-Apr-2017 by Fernando , Hotel Management
Thank you for choosing to stay with us. As you probably found out, this is a historic building in San Francisco, and we are planning to improve the property in the near future.The staff at Kensington Park Hotel thrives to offer the best service we can possibly deliver to our guests We are happy to hear that you enjoyed many of our amenities, including our location, We are glad that you enjoyed your stay and hope to see you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveller from Fayetteville, Ar

Perfect Hotel in the Perfect Location

Posted 03-Apr-2017
Wonderful Staff, very comfortable beds - will absolutely stay here during next visit to San Francisco.
Comment from Hotel Management
05-Apr-2017 by Fernando , Hotel Management
Thank you for choosing the We are happy to hear that you enjoyed many of our amenities, including our Serta Perfect Sleeper bed and mattress,The staff at Kensington Park Hotel thrives to offer the best service we can possibly deliver to our guests and comments such as yours motivates us even more. We are glad that you enjoyed your stay and hope to see you again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveller from AL

Nice hotel close to union square

Posted 20-Mar-2017
The hotel is situated at union square. Super convenient to move around.
Comment from Hotel Management
23-Mar-2017 by Fernando , Hotel Management
Hello Audrey Thank you for taking the time to give us your feedback. It is great to hear that you are enjoying your time in San Francisco and that your stay with us contributes to your positive experience. Thank you again!
4 out of 5
Recommended
for Everyone
by A verified traveller

Great Location in SF

Posted 20-Mar-2017
Pros: It's location and beauty.
Cons: Parking. Too expensive.
Location: Very central location, in the same building with a theater.
I enjoyed my stay at Kensington Park Hotel. Only problem was the very high proced parking 55 $ plus tax, which ended up being 60 some dollars per night.
Comment from Hotel Management
22-Mar-2017 by Fernando , Hotel Management
Thank you for review and feedback. I am glad to hear that you enjoyed your stay and our location with the exception of the valet parking Price. I will make sure to share your comments with the management of this parking company. Again, thank you for visiting with us and we hope to see you again when your plans again involve San Francisco.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location!

Posted 12-Mar-2017
Pros: Always go for the best price and a Real!
Cons: Didn't experience any need for improvement.
Location: It's SanFrancisco!!!!!!! Endless options.
Just in town for a dinner party. The location was great and we enjoyed the amenities. Would stay there again but would like to stay longer to explore the area.
Comment from Hotel Management
15-Mar-2017 by Fernando , Hotel Management
Thank you for choosing the Kensington Park Hotel We are happy to hear that you enjoyed many of our amenities, including our location, price, and WiFi. We are glad that you enjoyed your stay and hope to see you again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveller

Dark, Old World Atmosphere

Posted 09-Mar-2017
Pros: The staff is top notch.
Cons: Nothing, it is what it is.
Location: In the thick of Union Square. Easy walking distance to BART, chinatown, Union Square.
The hotel room was dark. Just a sliver of light from the window and lots of little lamps but not enough light to brighten the room. However the hotel is charming if you like dark and heavy energy. The Kensington is in the Elks Lodge building which was built in 1922. I had the privilege of touring the Elks Lodge which is like being transported to another time - honestly it reminded me of the Overlook in The Shining. But it is a sight to see.
Comment from Hotel Management
11-Mar-2017 by Fernando , Hotel Management
Thank you for visiting with us and your positive comments. The staff here works very hard to ensure that our guests have a wonderful experience in San Francisco. I will share your comments with the team here. Again, thank you for taking the time to share your feedback. We hope that when your future plans includes another visit to San Francisco, you will think of the Kensington Park Hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Central to everything.

Posted 03-Mar-2017
Pros: The quaintness of the hotel. If you are looking for ultra modern not for you. Great breakfast restaurant just next door.
Cons: Nothing
Location: Excellent location.
Had a great visit. The rooms are small but they were clean. Beds were comfortable. The staff were always pleasant. Give a smile get a smile. We were at the back and had no noise at all. Loved the old vibe of the hotel. Bathrooms were nice clean. Water was hot. Not super hot but ok for what we needed. No complaints. Half a block from Macy's square. And 3 from union square. Great location.
Comment from Hotel Management
03-Mar-2017 by Fernando , Hotel Management
Hello We are pleased to hear that you found the staff to be extremely friendly, pleasant and very helpful. I agree with you our rooms and beds are very comfortable. You are right about our location; we are perfectly located in the heart of San Francisco, making exploring quite effortless. Thank you again and we do hope that you will come back and stay with us again soon.