Ratings based on 1,850 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Folsom, CA

Nice place, Great location

Posted 17-Jan-2017
Very nice boutique hotel in perfect location. Good food nearby. Playhouse right in the hotel. Good nightclubs nearby. Will stay there again!
4out of 5
Recommended
for Everyone
by A verified traveller from San Jose, CA

Posted 15-Jan-2017
Just a one night stay, pleasant enough. Wish the heater worked a bit better but the nice bed and covers make up for it.
1out of 5
by A verified traveller

Cancelled our reservation even without telling us

Posted 13-Jan-2017
Hotel staff wee rude and cancelled our reservation in spite of booking this one year in advance
5out of 5
Recommended
for Everyone
by A verified traveller from West Hollywood, California

A Great Place To Enjoy Christmas!

Posted 11-Jan-2017
Pros: I really liked the excellent service on the part of the staff. Everyone was very friendly and very helpful.
Cons: I really can't think of anything that needs to be changed.
Location: It's in a great location, one that offers easy access to many tourist sites, like Union Square and the Powell Street cable car.
I really enjoyed my stay at the Kensington Park. I had never stayed there before, nor did I even know about its existence. I had a great time, the hotel price was terrific, especially for booking it so close to Christmas, and I especially enjoyed the use of the hotel computer and printer--for free. Yes, I would definitely recommend the Kensington Park to anyone planning to visit San Francisco.
4out of 5
Recommended
for Everyone
by A verified traveller from Wien

Sehr zentral gelegen!

Posted 11-Jan-2017
Trotz der zentralen Lage war es im Hotel ruhig und gelassen. Hilfsbereites und kompetentes Personal an der Rezeption.
3out of 5
Recommended
for Everyone
by A verified traveller from sacramento, ca

Great location but a bit worn around the edges.

Posted 06-Jan-2017
Pros: Location.
Cons: Replace carpeting and renovate bathrooms.
Location: Union Square is near shopping and great restaurants.
Stayed one night during holidays. Comfy room, great restaurant downstairs (Farallon), but the bathrooms could use an update.
3out of 5
by A verified traveller

Decent for individuals or couples

Posted 28-Dec-2016
This hotel doesn't fit for a family. But does fit for individuals or couples that wants to enjoy SF. The location is great. Just next to Union Square. Good restaurants near by. The staff and service are great. The hotel condition - Should be refurbished - Antique theme doesn't mean it should be in an old condition.
3out of 5
Recommended
for Everyone
by A verified traveller

Central location

Posted 28-Dec-2016
Pros: Just half a block from Union Square near plenty of restaurants and shops and was reasonably priced for its location.
Cons: The hotel is small with no real amenities, is clean but shabby.
Excellent location with very pleasant and helpful staff. Our room was satisfactory and clean the bathroom was the only negative, it had been updated but had no storage space at all which was very awkward.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice and cosy room

Posted 20-Dec-2016
The room is nice and cosy but the ceiling fan is quite noisy, seen like dropping at time. Good location and the staffs are very friendly and smiley.
4out of 5
Recommended
for Everyone
by A verified traveller from East Bay

walking distance to union square!

Posted 08-Dec-2016
Pros: Nearness to union square.
Cons: Hotel room maintenance
Location: Shopping, eating, holiday activities
Our yearly trip to SF. We love the season; bustling with color and people. Our second stay at hotel. Hotel staff very helpful and accommodating ,but hotel owners need to maintain their rooms better and make sure staff who park vehicles don't smoke. My car reeked of cigarettes! I informed them of wobbling ceiling fan, hot room without heater on, but forgot to tell them of chipping paint of bathroom door and electrical hookups behind TV (3 prong plug into 2 plug) potential electrical fire hazard. Otherwise a very nice room and comfortable.