Ratings based on 1,399 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location to Union Square

Posted 30-Aug-2015
Pros: Great location to Union Square and transport system.
Cons: The concierge could provide more information on where to go in San Francisco.
Location: Tram ride on the F tram to Fishermans Wharf. The number 6 or 7 bus to Golden Gate Park. Buy 3 day transport pass to get access to Bus, CableCar & Tram
We had an enjoyable to stay at the Kensington Park Hotel. The room was bigger than expected and was very comfortable. The concierge should know more about what to see and do in San Francisco including getting around on the various transport systems - a homeless man (Rodney) gave us all this info which really helped our stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from Montréal

Super hôtel, très très bien situé

Posted 23-Aug-2015
Location: Tout est à proximité. Union Square (et les bus hop on hop off) est à 1 minute de marche, l'embarcadero est à une vingtaine de minutes de marche aussi
Superbe expérience. Rien de négatif à signaler. J'adore le théâtre et il y en a un au 2e étage de l'hôtel. Ce n'est pas bruyant (car les chambres sont aux étages 6 et suivants). Vraiment très bien situé à 1 minute de marche de Union Square et vers Nob Hill. J'y ai passé 5 nuits seule et je le recommande fortement.
3 out of 5
by A verified traveller from Guildford, UK

Odd setup

Posted 23-Aug-2015
An old style hotel that had sold off much of its charms to the ELks private club. So the swimming pool, ballrooms and grand bar is all out of bounds. The hotel only has a reception and then the bedroom floors. Central location if you want to be downtown. Room was very small for 4 of us, so better suited to a couple only.
4 out of 5
Recommended
for Everyone
by A verified traveller

Perfect location in a beautiful city

Posted 18-Aug-2015
A beautiful hotel situated perfectly for all the sights of the city. Tastefully decorated in beautiful setting with traditional tea and sherry in the afternoon for travellers ! Hotel staff were courteous and friendly and couldn't do enough to help. Alcatraz is a must, to see how it was was amazing. If you like shopping then the Westgwte is for you. Loads of traditional shops and more. Lovely city we enjoyed it very much.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location near Union Square

Posted 18-Aug-2015
Great location and very friendly and helpful staff. Enjoyed the extras-- sherry, coffee, and lobby piano music.
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Charm, amenities and location

Posted 10-Aug-2015
Pros: All of the above.
Cons: Bathrooms could be a tad cleaner.
Location: Extremely well located for shopping, dining and walking. Market Street within minutes, along with museums. Fisherman's Wharf about 30 minutes' walk.
Coffee in the morning, tea all day and sherry later in the day; live music from 4-6 on weekend Happy Hour; a theater in the building, a superb restaurant and attentive staff, all steps from Union Square and a nice walk from Fisherman's Wharf. Old world charm, with great amenities. An excellent choice for travelers.
5 out of 5
Recommended
for Everyone
by A verified traveller from long beach, ca

good location for exploring.

Posted 10-Aug-2015
It's a nice hotel and close to Bart. Hotel staff was very friendly an helpful. I would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller from new hampshire

In union square. Close to public transportation.

Posted 08-Aug-2015
Front desk people are great. Bob is a hoot. Every hotel should have Bob. Give him a raise. I don't know what else to say.
3 out of 5
Recommended
for Everyone
by A verified traveller

Hotel en el mismo centro

Posted 06-Aug-2015
Es un hotel con muy buena ubicacion a nada del cable car para ir a Fishermans Warff nos dieron una habitacion con vistas... A una pared! Por la mañana la pudimos cambiar por una igual pero con vistas a la ciudad, pedimos una nevera en la habitacion y si ningun coste nos la pusieron el parking 50$ mas tax percio normal de la zona a su alrededor hay todas las tiendas que necesitas!
4 out of 5
by A verified traveller

Okay I Quess

Posted 02-Aug-2015
Pros: Location.
Cons: Guest relations.
Location: Right next to it all. Nob Hill, Union Square, and trolley.
While all hotels downtown are expensive, this one wasn't anything special for the money. Probably wouldn't stay there again.