Ratings based on 883 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Clean rooms but under a big reno

Posted 05-Dec-2016
This hotel is a small hotel with small rooms. Hotel is under a big reno. My room was recently completed. The bed was very comfortable and obviously new. Nice decor, very clean. The bathroom is extremely small. The location of the hotel makes easy to walk to restaurants, shopping, and other tourist destinations.
Comment from Hotel Management
08-Dec-2016 by Ramon Serrano, Hotel Management
Dear Guest, Thank you for taking the time to leave us your thoughts of your stay. I am glad that you enjoyed your newly renovated accommodation, as a lot of effort was devoted to ensuring that the rooms were new, but not stark. Unfortunately, we were unable to modify the size of the bathrooms, but made them lighter, brighter, and a touch more modern, which I hope that you enjoyed. It sounds like you took full advantage of our location which is great to know. I also hope that the work being done elsewhere did not affect you. Thank you again and we hope to have you back with us again soon. Best regards, Ramon Serrano General Manager
5out of 5
by A verified traveller from US

Nice location and helpful staff.

Posted 16-Nov-2016
We felt welcomed and comfortable throughout our stay. Thank you for your services!
4out of 5
by A verified traveller from 香港

特別感ありです。

Posted 09-Nov-2016
Pros: 5回くらいお世話になっています。立地がよいのに、静かで快適です。夕方にワインのサービスがあり、ほかの宿泊客と話したりするのも楽しいです。スタッフの親切でまた泊まりたいです。
Cons: バスタブがなくなったこと。改装してしまったので仕方がないですが、がっかりです。シャワーの使い勝手はよかったです。
5out of 5
by A verified traveller

This traveller left a rating score only Posted 08-Sep-2016 on Hotels
5out of 5
by A verified traveller

Great little hotel near Union Square

Posted 08-Sep-2016 on Hotels
We enjoyed our one night stay at Inn on Union Square. We had a room in the back of the hotel which was very quiet. The room was good size for a small boutique hotel and the bathroom was new with marble floors and shower. Lighting in the bathroom was great...hard to find in most hotels. There was wine and cheese in the evening and a continental breakfast in the morning. We would definitely stay at this hotel again.
5out of 5
by A verified traveller from FL

CA visit

Posted 05-Sep-2016 on Hotels
Best area of SF to stay in
4out of 5
by A verified traveller

This traveller left a rating score only Posted 02-Sep-2016 on Hotels
5out of 5
by Quentin from Missouri

Comfort, quality, and service all rolled into one!

Posted 31-Aug-2016 on Hotels
There for a two nights stay that at the last minute turned into the need for a three nights stay. When I called to check the possibility of a third night at the last minute, they were able to quickly arrange for that and keep us in the same room. Upon arriving we were greeted by a great staff that took care of our every need, even ones we didn't ask for. Rooms were just large enough to feel cozy and were well appointed. Within 15 minutes of us getting in our room we were greeted with a welcome bottle of wine and glasses. Doesn't get any better after a long day. The location was perfect for shopping, restaurants, site seeing, etc.. Enjoyed the breakfast and evening wine and cheese. If you're looking for something different than the skyscraper monster hotels, where you may not see the same person twice or the cookie cutter chains, then this is a good one. We have traveled far and wide and I would come back here in a heartbeat!
4out of 5
by Peter from Stockholm

Centralt läge nära allt

Posted 30-Aug-2016 on Hotels
Ett litet mysigt hotell nära Union Square.
5out of 5
by A verified traveller

Posted 28-Aug-2016
lovely old style boutique hotel in the very best location in town