Ratings based on 1,112 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia-verified reviews
Recommended
for Everyoneby a verified traveller
Perfect boutique hotel
Posted 19-Jun-2018Location at Union square made easy access to all public transportation and walking to Chinatown. Only short walk to Bart station which we used to/from airport. Staff were best I’ve experienced. Friendly and knowledgeable. Breakfast and happy hours were delicious and abundant. Hotel is updated, clean and comfy beds. Would definitely stay here again.
by a verified traveller from NC
Posted 16-Jun-2018
Great location
Recommended
for Everyoneby a verified traveller from Sydney
Highly recommend
Posted 06-Jun-2018can’t speak highly enough of Inn at Union Square from hospitable staff, free continental breakfast, 24 hour tea and coffee, pre dinner drinks and cookies before bed, to say nothing of the great location and helpful staff.
Recommended
for Everyoneby a verified traveller from Phoenix, AZ
Best location, wonderful hotel in Sf
Posted 02-Jun-2018We have stayed twice at the Inn at Union Square. It has the best location, staff is so friendly and helpful especially Anne, who remermbered us from the last year, , rooms are updated and clean and so many nice amenities. Happy hour every day, breakfast every morning until 11:00, which is almost unheard of, fresh baked cookies every night. We won't stay anywhere else when we visit San Francisco. It just keeps getting better.
by a verified traveller from Portland, Oregon
Posted 30-May-2018
Very pleasant stay. The staff is really friendly and responsive. Breakfast bar is usual American fare - cereal, toast, yogurt, fruit, coffee. The wine and hors deouveres happy hour was nice way to chat with other guests. Very convenient location!
by a verified traveller from Alpine, Ca
Posted 26-May-2018
Close to everything. Our second visit and would definitely return. Everyone on the staff is friendly and very helpful. They want your stay to be as perfect as possible.
by a verified traveller
Posted 25-May-2018
Great little hidden away place near Union Square.
by a verified traveller
Overpriced boutique hotel
Posted 18-May-2018Good location but the lobby is small. Room aircon is not working well. Water heater takes long to heat the water. Housekeeping forgot to replenish toiletries on some days. Room card did not work occasionally. Our check out date was only reflected correctly after going through many staff and explanations.
Recommended
for Everyoneby a verified traveller
Great trip
Posted 09-May-2018Couples trip to San Fran. Hotel was a great facility! The staff were very accommodating to our group of 16
Recommended
for Everyoneby a verified traveller from NYC
Nice boutique hotel
Posted 06-May-2018It was close to work, but quiet. The staff was also very attentive.
