Ratings based on 2,009 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from k

Good location but terrible experience

Posted 27-Aug-2015
Very poor experience, reached there around 10 pm and had my reservation through expedia, at the counter the staff was not even ready to entertain us. Rooms were small and did not have many amenities like microwave or iron..it was a complete turn off...i guess it was my first and last booking experience with expedia.
5 out of 5
Recommended
for Everyone
by A verified traveller from LA

Easy go to fishman's wharf

Posted 27-Aug-2015
Pros: Good
Cons: Provided free bottle waterbradley
SF is such pretty city ,and nice weather .I will bring my family visit again because We still have a lot place don't have time to see.
5 out of 5
Recommended
for Everyone
by A verified traveller from san diego

Comfortable and convenient

Posted 24-Aug-2015
We've stayed in this hotel before and have been happy with the rooms and staff. Clean and well maintained. Close to the Wharf and cable cars as well as Ghirardelli Square
5 out of 5
Recommended
for Everyone
by A verified traveller from Puyallup, WA

Nice hotel in a great location.

Posted 23-Aug-2015
We liked that the room was large and updated to include modern conveniences. The hotel staff were so helpful - giving us great recommendations and helping with any issues. The entire staff went out of their way to make us feel welcome. We loved the location as we were near to Fisherman's Wharf and North Beach. We love to walk so we walked to AT&T Stadium, through China town, and to Union Square from this location. Our only disappointment was the restaurant attached to the hotel. The staff at the restaurant were not friendly and were even cranky. After our first visit to the restaurant, we just went into North Beach for meals and dessert. So many choices and such great food, coffee, and bakeries!
3 out of 5
by A verified traveller

Hotel in zentraler Lage, aber sehr teuer

Posted 22-Aug-2015
Pros: Lage
Cons: Nein
FΓΌr den Hotelpreis habe ich mir weit mehr erwartet
4 out of 5
Recommended
for Everyone
by A verified traveller

Conveniently located near the Warf

Posted 18-Aug-2015
Courteous and accommodating valet staff. Hotel clean. Easy check in and out. Expensive. Noisy air conditioner. Bed somewhat uncomfortable. Pillows great.
3 out of 5
by A verified traveller from Tempe

Very nice location, but very dirty hotel

Posted 17-Aug-2015
The shower curtains are very very dirty πŸ˜– The first day, they not clean my room. I have to call them twice, and finally they clean it @ 6:00 pm. Very bad experience!!! πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜‘πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜‘πŸ˜‘πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜πŸ˜
3 out of 5
by A verified traveller from torrance,ca

Great location

Posted 16-Aug-2015
Front desk staffs not friendly, parking fee is extremely expensive $50 per nite . Room is ok and shower is not too clean. The hotel location is great - two blocks from fishermen wharf.
4 out of 5
Recommended
for Everyone
by A verified traveller from San Diego

Hotel that is close to all

Posted 16-Aug-2015
Overal a nice facility. Only complaint is that the beds were not as comfortable as other facilities that I have stayed in.
3 out of 5
by A verified traveller from london

Convenient location to the fishermans wharf

Posted 15-Aug-2015
A recently refurbished hotel so it was clean. Would have been useful if there was more cupboard for storage. It's a minus without a microwave which made life a little harder when children wanted to warm some food etc....The reason we choice this hotel was because it had a pool and a spa. But the pool was freezing cold so we couldn't swim and the spa was very small so we really didn't make use of these facilities. Price wise I would say it's on the expensive side and we really didn't get what we paid for compared to some other hotels.