Ratings based on 2,452 Verified Reviews

3.7 out of 5
75% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Argentina

Location

Posted 12-Dec-2017
Pros: Location
Cons: No air conditioner
Location: Union Square, Trains, Shops, really good
Great Location, near by Union Square, same road of Trains and shops..really good!
3 out of 5
Recommended
for Everyone
by A verified traveller from Sacramento, CA

Great deal for great location but bring ear plugs!

Posted 12-Dec-2017
For a place to sleep and shower, it met our needs (clean and comfortable bed). Great location...near Union Square & Market Street. Walls are thin so bring ear plugs & you’ll be fine. Our neighbor woke us up at 7 am on Sunday with his loud talking on his cell phone. We would stay here again.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good location and cool vibe

Posted 11-Dec-2017
Sheik hotel, great location but be aware that the rooms are extremely small, particularly the bathroom
3 out of 5
by A verified traveller from la

Tiny room

Posted 08-Dec-2017
Tiny room! Paper thin walls. Staff is super sweet!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Dec-2017
Cons: The shower had those tiny little tiles and unfortunately they were mouldy and could use a very good scrub.
Very enjoyable stay. The room was cozy, comfortable and clean. The staff at the hotel were excellent. I would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveller from sydney

Posted 30-Nov-2017
Excellent location. Very close to cable car stop, macys, union square and westfield shopping mall. Hotel was clean and comfortable. Staff were very helpful. Overall a very good stay.
4 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

Great Price for a holiday weekend

Posted 28-Nov-2017
Enjoyed our stay. The staff was very nice regardless of the shift. Hotel is centrally located in Union Square close to everything including the Powell Street cable cars. It’s an older building which they did a great job of refurbishing with a modern appeal. We loved how they had filtered water on every other floor. The only negative is parking. Unfortunately it’s to be expected with hotels in the city. I would definitely recommend it!
3 out of 5
by A verified traveller from san francico

Greet pics and staff

Posted 20-Nov-2017
The pictures we saw online were beautiful once we got there the staff was great. Tom at the concierge desk was great. The room is very small the bed very clean the night the bed was nice the bathroom unfortunately it was super cramped you couldn't use the bathroom without hitting yourself again some kind of pillar that was right next to the toilet very very uncomfortable no heating or air conditioning I would say it was solid 2.8 just because the staff
5 out of 5
Recommended
for Everyone
by A verified traveller from san francisco.

Perfect shopping location

Posted 20-Nov-2017
Adequate sized room, small bathroom but very clean and nicely decorated. Staff friendly. Beds comfortable. Coffee in room. Free wine daily in lobby. Would stay here again.
1 out of 5
by A verified traveller

Difficult to park , room.extremely small

Posted 13-Nov-2017
This place is very difficult to find since it's located on the street where only cable cars are allowed. Also I reserved as so called Deluxe King room but the room was very small you can barely walk around the King bed. I would not recommend. The only plus side is that it is right in downtown Union Square and is where the cable cars are so you can hop on it quickly.
Comment from Hotel Management
14-Nov-2017 by Tyler L, Hotel Management
Thank you for sharing your stay with us. We are pleased to hear you loved our central location for its easy access to public transit. I do apologize if you found your room to be small. We value your feedback and will share this with our team to help us improve. We hope to impress you on a future stay.