Ratings based on 2,613 Verified Reviews

3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Sydney, Australia

Convenient location and friendly staff.

Posted 12-Jan-2017
Conveniently located at Union square and very friendly staff.
5out of 5
Recommended
for Everyone
by A verified traveller from Ohio

Extremely clean hotel right next to Cable Cars!!

Posted 08-Jan-2017
Pros: Location and cleanliness
Cons: Add a microwave and fridge to the room and a little more selection for the breakfast, coffe was great though
Location: Many great restaurants, next to trolley line and union square
Location, Location, Location!! Right next to the Powell Street Cable Car Round House. Trollies run right by the hotel and the hotel is also close to Union Square and many amazing restaurants. I chose hotel because it's walking distance from the Bart Powell St station and to Golden Gate University. The hotel was extremely clean. I wish it had a microwave and fridge but would definitely stay again!
3out of 5
Recommended
for Couples
by A verified traveller from Atlanta, GA

Nice hotel in the middle of SF

Posted 30-Dec-2016
Pros: Location, free breakfast and staff are nice.
Cons: The room is quite small, restroom is just basic.
Location: Union Square, China Town, Macy's.
Very close to Union Square and China Town, perfect for visitors to spend a few days or so in the city.
4out of 5
Recommended
for Everyone
by A verified traveller

Très bien

Posted 25-Dec-2016
Pros: Chambre propre et fonctionnelles. Et c'est agréable d'avoir le petit dej en buffet même si c'est peu varié, ça reste complet et nourrissant.
Cons: Eventuellement diversifié le petit déjeuner, mais c'est un détail, je suis très contente de mon séjour
Location: J'ai aimé la proximité avec des restaurant, et c'est agréable après avoir couru la ville tout la journée de ne pas re-marcher pour diner
J'ai fait un petit voyage en solo et j'étais avant tout rassurée par la situation de l'hotel (dans Union Square). C'était très agréable de profiter d'une chambre donnant sur la cour et donc assez paisible.
3out of 5
Recommended
for Everyone
by A verified traveller from 東京

シャワーの圧力が低い

Posted 21-Dec-2016
悪い点:シャワーの圧力が低く、シャワーを浴びた気がしない。部屋にセーフティボックスが無い。フロントに貴重品を預けても良かったのだが、フロントが無人になる時がしばしばあり、フロントに預ける気がせず、結局、滞在中、貴重品は常に身につけて行動していた。 良い点:ユニオンスクエアの至近で、ロケーションが便利。そして、朝食付き。基本的にシリアル、バナナ、オレンジなどのフルーツ、パン、コーヒー。朝食会場は、比較的座席に余裕がある。
4out of 5
Recommended
for Everyone
by A verified traveller from Australia

Great location

Posted 09-Dec-2016
Pros: Excellent location in middle of downtown and close to all transport
Cons: Even on the top floor had a lot of street noise, didn't stop me sleeping however
Location: Downtown, two doors down from Union square, in the middle of all the shops and restaurants.
Clean comfortable hotel in the middle of downtown SF. Reception staff where lovely and very helpful. The location was perfect for all the local transport, and no hills to climb.
4out of 5
Recommended
for Everyone
by A verified traveller from Atlanta

Great location

Posted 05-Dec-2016
Right on Powell Street next to Macy's and Union Square. Minutes walk to Chinatown, Market Street and Embarcadaro. The room does smell like cleaning solution though maybe they could use some scent.
4out of 5
Recommended
for Everyone
by A verified traveller from Newcastle, NSW

A stone's throw from Union Square

Posted 03-Dec-2016
This well-priced hotel is located just a 100m or so from Union Square in downtown San Fran. Shopping, dining and transport, including the cable car, are all close by making it an ideal base for a stay by the Bay. There is a BART station two blocks away on Market Street, which makes for easy an easy connection from San Francisco International Airport. The hotel may not be ultra-modern but our room was clean and comfortable and there is an elevator, albeit a slow one, to transport luggage to the upper floors. Hotel staff were friendly and more than happy to recommend nearby dining options or attractions during our stay. Would definitely stay here again!
3out of 5
Recommended
for Everyone
by A verified traveller from US

Posted 26-Nov-2016
Cons: Earlier breakfast service, or the option to arrange for an alternative the night before.
We had early events and couldn't get the breakfast included in the price, which started at 7am. It was disappointing to have paid for this service and not been able to utilize it, or arrange for an alternative the night before. Although the staff let us know we could at least get dry cereal the night before.
3out of 5
Recommended
for Everyone
by A verified traveller from Australia

Bad room, great location

Posted 23-Nov-2016
Very small and outdated room with no air conditioning and very little airflow due to the solid brick wall for a view only a few feet from the window. We stayed here in November and the room was very stuffy with only a ceiling fan to move the air around. I'm not sure if all the rooms are like this but I would caution against staying here in the summer. The hotel offers a mediocre breakfast of bread, cereal, coffee and juice, but its free and it's enough to fill you up for the morning. All this being said, the hotel is in a fantastic location for getting around this city, and location is the most important thing for me so I would probably stay here again. Union square is right next to the hotel and all the hop-on-hop-off buses stop here, and the cable car stop is just down the street. There is lots of great shopping and eating in the area. Considering how expensive accommodation is in San Francisco this hotel is good value if you don't need anything fancy.