Ratings based on 2,693 Verified Reviews

3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from idaho

Perfect location.

Posted 22-May-2017
Not anything fancy but clean and cheaper than most places. The location was great! Our room was missing a lamp on the bed and the fan did not work which was a bummer since it was warm while we were there (no AC). Continental breakfast was sparse but suitable.
3 out of 5
Recommended
for Everyone
by A verified traveller from PNG

Cable car route right outside

Posted 18-May-2017
This was the most convenient location ever! Cable car route right outside, union square shopping, cafes & restaurants around the corner, plus tour pick up locations nearby. I would recommend it to the first time SF traveler. From 7-830am on level 2, a very simple complimentary breakfast of cereal, mini cupcakes, fruits, tea, coffee & juice are served - but it's free so why complain. The tea lady a little rude pushing past you to refill stuff if you're helping yourself at the breakfast bar. Checkin was a breeze, the only elevator is tiny and very slow so would say using the stairs is faster if you have the energy.
3 out of 5
Recommended
for Everyone
by A verified traveller from ut

Small hotel downtown

Posted 16-May-2017
Good location but rooms are small and hot without A/C. Staff is very friendly highlight of our stay.
2 out of 5
by A verified traveller

Not So Good

Posted 30-Apr-2017
The breakfest is very poor. Hotel employees unkindly and cold.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great for short trip

Posted 23-Apr-2017
Easy access to all types of transit, shopping,dining
5 out of 5
Recommended
for Everyone
by A verified traveller

Love the Stratford.

Posted 23-Apr-2017
Brilliant staff. Excellent location. Always appreciate the breakfast. Will return next year!
4 out of 5
Recommended
for Couples
by A verified traveller from SYDNEY AUSTRALIA

Nice hotel , close to Union Square and all tourist

Posted 18-Apr-2017
Pros: Close to Union Square and very easy to catch transport for Tours.
Cons: I have not yet received my refund of US $100. --waiting for Credit in my account.
Location: Good location
Good experience. Staff helpful. Breakfast was good. Central location.
3 out of 5
Recommended
for Everyone
by A verified traveller

Old musty but Great Location

Posted 09-Apr-2017
Plus Great location, Downside room small, old musty smell, walls dirty looking. Most of staff really nice, but the lady setting up the coffee and cereal breakfast you could tell that she hated her job
2 out of 5
by A verified traveller from CT

Location, location, location

Posted 06-Apr-2017
Pros: Location
Cons: Everything
Location: Near Union Square.
Location is the only positive about the Stratford Hotel in San Francisco. When was the last time you saw "toilet" listed as one of the amenities? There is no air conditioning, no coffee maker, no mini-fridge, no heat control and plastic cups are at the sink, which is in the room itself and not in the bathroom. The double bed in my room took up 75% of the floor space. The "complimentary" breakfast is a joke, unless you want to experience a 4 star hotel from the 50s. Paper cups are used for coffee, tea and juice. There is dry cereal and milk, bread for toasting and mini-muffins that were the same every day. Yes, the bed and pillows were clean and comfortable and the reading light over the bed was well-positioned. Think of this hotel as a very expensive backpackers hostel.
2 out of 5
by A verified traveller

Don't judge a hotel by the sign.

Posted 31-Mar-2017
When we went we wanted a unique building in the heart of the financial district but the hotel Stratford did not live up to the website. The location is the only thing we enjoyed as the room was tiny, really hot and devoid of any old school flavour. Will not stay again.