Ratings based on 2,636 Verified Reviews

3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Great location for SFO visitors

Posted 20-Feb-2017
Just wonderful and convenience since it located next to Union sq.
4out of 5
Recommended
for Everyone
by A verified traveller

Pleasant stay close to Union Square and more

Posted 14-Feb-2017
Pros: Convenience compared to its price.
Location: There are markets like Walgreens nearby. Many fast food like Burger King and Chiptole. Many restaurants.
Convenient access from SFO; a few minutes walking from a BART station at Powell Street. The hotel is located close to Union Square and there are many stores and restaurants. Continental breakfast with cereal, bread, coffee, and milk were provided. Wifi was fast. The card key frequently went malfunctioning but when I ask the staff changed it immediately. The room was inside the building and I didn't hear the crowd on the street. However, just out of the window there are machines (outdoor units of air conditioners?), which were noisy. The room heater was good and I felt even hot and kept the window open. The season was the beginning of February. It seems that there is no cooler available and only ceiling fans can be used; thus, I guess in Summer it will be hot.
4out of 5
Recommended
for Everyone
by A verified traveller

Small but very functional

Posted 11-Feb-2017
Pros: Location Mostly friendly staff
Location: Mostly everything is within walking or a short cab/public transit ride.
Small room. But we knew that as a lot of reviews say that. Great location in Union square. Near most things or a short cab/public transit ride. Some Street noise but what do you expect when downtown? Would stay again.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice near Union Square

Posted 11-Feb-2017
I stayed five nights. My room is on back side of building, which gives no view but vey quiet in day and night. Many hotels around here are very noisy even at night when rooms are on street side. My room was so quiet, which I like the most. But room was a bit warm, and I cannot find air conditioning in room. It was ok for me because it was winter, but in summer it will maybe a problem.
3out of 5
Recommended
for Everyone
by A verified traveller

Decent Hotel in great location

Posted 29-Jan-2017
Pros: Great location, friendly staff
Cons: Continental breakfast was ok.
Location: Excellent location.
Location was good Room was small, clean, no smell. Sink not in room but that was OK.
4out of 5
Recommended
for Everyone
by A verified traveller from Canberra, Australia

Hotel Review

Posted 27-Jan-2017
Pros: The hotel is very well located, is clean and an economic price. The staff were very helpful and friendly. The breakfast is good with plenty to choose
Cons: My only criticism is that the room we had was small. Maybe other rooms are bigger.
The hotel is very well located, is clean and an economic price. The staff were very helpful and friendly. The breakfast is good with plenty to choose from.
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jan-2017
適度に清潔で、不満はなかったです。ロケーションが良く、コストパフォーマンスは抜群です。冷蔵庫があれば、さらに良かったです。
4out of 5
Recommended
for Everyone
by A verified traveller from 東京

パウエル駅から近くて便利

Posted 23-Jan-2017
部屋からケーブルカーが見える。 部屋にポットはないが、コーヒー等が2階のダイニングで日中は飲むことが出来る。 パウエル駅から歩いても数分!
4out of 5
Recommended
for Everyone
by A verified traveller from Sydney, Australia

Convenient location and friendly staff.

Posted 12-Jan-2017
Conveniently located at Union square and very friendly staff.
5out of 5
Recommended
for Everyone
by A verified traveller from Ohio

Extremely clean hotel right next to Cable Cars!!

Posted 08-Jan-2017
Pros: Location and cleanliness
Cons: Add a microwave and fridge to the room and a little more selection for the breakfast, coffe was great though
Location: Many great restaurants, next to trolley line and union square
Location, Location, Location!! Right next to the Powell Street Cable Car Round House. Trollies run right by the hotel and the hotel is also close to Union Square and many amazing restaurants. I chose hotel because it's walking distance from the Bart Powell St station and to Golden Gate University. The hotel was extremely clean. I wish it had a microwave and fridge but would definitely stay again!