Ratings based on 2,594 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Atlanta

Great location

Posted 05-Dec-2016
Right on Powell Street next to Macy's and Union Square. Minutes walk to Chinatown, Market Street and Embarcadaro. The room does smell like cleaning solution though maybe they could use some scent.
4out of 5
by A verified traveller from Newcastle, NSW

A stone's throw from Union Square

Posted 03-Dec-2016
This well-priced hotel is located just a 100m or so from Union Square in downtown San Fran. Shopping, dining and transport, including the cable car, are all close by making it an ideal base for a stay by the Bay. There is a BART station two blocks away on Market Street, which makes for easy an easy connection from San Francisco International Airport. The hotel may not be ultra-modern but our room was clean and comfortable and there is an elevator, albeit a slow one, to transport luggage to the upper floors. Hotel staff were friendly and more than happy to recommend nearby dining options or attractions during our stay. Would definitely stay here again!
3out of 5
by A verified traveller from US

Posted 26-Nov-2016
Cons: Earlier breakfast service, or the option to arrange for an alternative the night before.
We had early events and couldn't get the breakfast included in the price, which started at 7am. It was disappointing to have paid for this service and not been able to utilize it, or arrange for an alternative the night before. Although the staff let us know we could at least get dry cereal the night before.
3out of 5
by A verified traveller from Australia

Bad room, great location

Posted 23-Nov-2016
Very small and outdated room with no air conditioning and very little airflow due to the solid brick wall for a view only a few feet from the window. We stayed here in November and the room was very stuffy with only a ceiling fan to move the air around. I'm not sure if all the rooms are like this but I would caution against staying here in the summer. The hotel offers a mediocre breakfast of bread, cereal, coffee and juice, but its free and it's enough to fill you up for the morning. All this being said, the hotel is in a fantastic location for getting around this city, and location is the most important thing for me so I would probably stay here again. Union square is right next to the hotel and all the hop-on-hop-off buses stop here, and the cable car stop is just down the street. There is lots of great shopping and eating in the area. Considering how expensive accommodation is in San Francisco this hotel is good value if you don't need anything fancy.
3out of 5
by A verified traveller

EARLY morning start !!

Posted 21-Nov-2016
Pros: Proximity to BART / Union Square
I arrived a bit early and decided to wait for 3pm for check in. It would have been nice if I could have checked in a bit earlier, but they were quite insistent that check in started at 3pm. The breakfast was adequate and worked ok. My 6:30 wake up call came at 5:30 which was somewhat frustrating. In general ok and being at Union Square worked well going back to the airport by BART
4out of 5
by A verified traveller from 서울, 대한민국

유니온스퀘어에 인접한 적당한 요금에 만족합니다.

Posted 16-Nov-2016
Location: 유니온스퀘어 바로 옆이라 더할 나위 없이 좋은 위치입니다.
필요한 정보를 친절하게 제공했고, 시내관광에 적당한 숙소였습니다. ..... ......
4out of 5
by A verified traveller from st


Posted 12-Nov-2016
Location: バート駅やケーブルカーの始発場所に近く交通の便も良いです。
4out of 5
by A verified traveller

Great access to central San Francisco

Posted 11-Nov-2016
Pros: Comfortable bed, good helpful staff, great location, xxxxx
Cons: Needs air con in hotter weather, breakfast offerings a bit sparse
Location: 2 minutes from Union Square, cable car and Westfield Mall
3out of 5
by A verified traveller

Hôtel près des commodités

Posted 10-Nov-2016
Personnel sympathique à l'accueil. Petit déjeuner de base satisfaisant. Très bien situé pour les bus et le tramway (en face) Odeur nauséabonde en entrant dans la chambre. Chauffage sans compter contrôle, très chaud.
4out of 5
by A verified traveller from New Zealand

Good Location

Posted 09-Nov-2016
Great location and good service, rooms are small but clean and tidy, great for 1 or 2 nights, would recommend and stay again.