I book this place because I looked in line and the pictures made the this place look spacious and modern. I called ahead to request a room with a view and was told I would have a beautiful view of the bay bridge but when we arrived I I would told I was getting a great room with a view but when we got to the room the room was dark and not that appealing looked like a poor renovation and when we opened the windows it was of a wall of the other side of the hotel no more than ten feet away and people could see us just as well as you could see them with a nasty grimy air duct in the middle.
Service wasn't that great. After traveling outside this country many times and being provided the ultimate customer service I would expect much better for a $200 a night room. I would have left if it wasn't for my girl saying it's only one night.. I would never recommend this hotel ever. I wish I would have taken pictures but know the pictures lie.
Comment from Hotel Management
24-Apr-2017 by Tyler L, Hotel Management
Thank you for sharing this feedback with us. We are very sorry to hear your stay was less than excellent. I can assure you this is not what we strive to offer our guests and will share this review with our team to help us improve. Thank you again for letting us know, we wish your stay would have been more enjoyable.