Ratings based on 2,722 Verified Reviews

3.9 out of 5
80% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from San Francisco

Nice hotel

Posted 31-Jul-2017
The hotel was conveniently located near Union Square. It was also within walking distance to other attractions etc... Chinatown and several restaurants. The hotel room was fairly small but the cleanliness was excellent.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 22-Jul-2017
Great location to get around San Francisco and very good food very close even a full Starbucks connected to the hotel lobby. Staff was very nice and the hotel was clean and the bed was soft. The 3 keys for me at a hotel.
3 out of 5
by A verified traveller

Posted 22-Jul-2017
Good location but street was very noisy especially at night time. Staff were very friendly and helpful. Room was very clean.
5 out of 5
Recommended
for Everyone
by A verified traveller from Fayetteville, AR

Nice euro style hotel near Union Square.

Posted 16-Jul-2017
Pros: Location and the staff was super friendly and helpful. Rooms were quiet.
Cons: faster elevator
Location: Attractions nearby were Union Square, a large mall, lots of coffee shops. Some good restaurants.
Easy to access, central location, had all accommodations necessary and price was good.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Jul-2017
Old hotel. Elevators are very shaky. There is also no parking
3 out of 5
by A verified traveller from d

Ok hotel

Posted 08-Jul-2017
It was ok, felt like extra$$ paid was for decor though. No microwave, which is probably listed but we did not realize. Would have been worth the extra money to stay somewhere else but overall was good
4 out of 5
Recommended
for Everyone
by A verified traveller

nice hotel

Posted 05-Jul-2017
Nice hotel, central location, Starbucks right next door. Parking to unload car can be tricky if another car already already there and parking is expensive! Room was very nice and quiet!! Bathroom very small in our room though.
4 out of 5
Recommended
for Everyone
by A verified traveller

Always tunrs my vacation into a YAY-cation

Posted 03-Jul-2017
Pros: The energy, the staff, and the decor
Cons: Better elevator .
Location: Union Square and Powell Station are minutes away. You get to see everything in San Francisco.
Love it! After 5 they have a happy hour ( free cosmos). Staff is friendly and attentive. They always say hello and manage to make sure all their guests are welcome. They make check in amazing.
3 out of 5
Recommended
for Everyone
by A verified traveller from Utah

Nice hotel and staff. Convenient location.

Posted 16-May-2017
We enjoyed our stay very much. Staff was friendly and helpful. Rooms were clean and had a fun feel to them. Hotel did seem like it was older and had a funny smell in the hallways. But that wasn't something that we minded. Rooms were a little small but we made it work. Loved the little vanity area for when I got ready.
3 out of 5
by A verified traveller

Not going back...

Posted 15-May-2017
I have stayed before and I had a nice room and the staff was amazing, so I booked it again, but this time was a totally different experience, the room was as smaller as it could possibly be, and the staff was not that friendly as they were before...