Ratings based on 4,102 Verified Reviews

4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Elk Grove, Ca

Great Hotel With Vintage Character

Posted 20-Feb-2017
Pros: Location, clean, well appointed room, reasonable price, quiet, (our room had no view, but that was o.k. The lack of street noise made up for that).
Cons: The staff could be a little friendlier.
Location: Near cable cars, Union Square and other shopping, art galleries, theatre, restaurants.
Located just down the street from Union Square, near the Theatre district, cable car line, and next to some great art galleries and restaurants. This hotel has great vintage charm, a nice heated pool, and clean, comfortable decent sized rooms. The staff was a little reserved, but other than that, no complaints.
4out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

Nice hotel, great location

Posted 17-Feb-2017
Pros: Great location, great room service food, very clean.
Location: Located right in Union square, the best shopping in the world is located right outside the doors, great restaurants all around as well.
Nice hotel, right in the heart of union square, fantastic area for shopping, restaurants, entertainment. We originally booked the standard rooms, which were a good size and very clean, but ended up upgrading to the premium tower. The premium tower is much nicer all around for the rooms. Room service was really good, the burger is one of the best I've ever had.
2out of 5
by A verified traveller from New York

The Hotel was Disappointing

Posted 14-Feb-2017
Pros: lobby
Cons: everything else about the hotel could be improved
The moment I entered I was pleasantly surprised by the lobby, which looked nice. Upon getting off the elevator the smell that wafted up from the old carpeting was truly unbearable. Musty, moldy and disgusting. When I got into my room it was somehow even worse. The same musty moldy smell with a strong chemical air freshener scent on top of it. Thank god the windows opened, it was the only way I could stand to stay in the room. Further, the clock in the room was off by 30 minutes and I fortunately looked at my phone 10 minutes before I needed to leave with just a few minutes to get ready and head out for a meeting. I do not recommend staying here.
4out of 5
Recommended
for Everyone
by A verified traveller from 東京

ユニオンスクエア目の前のホテル

Posted 14-Feb-2017
ショッピング街、ケーブルカーが近く、便利。 付近のレストランも選び放題。 客室の設備は少し古いが十分。 古い客室の建物と新しい客室の建物があるらしい。 泊まったのは古い方 フロントはとてもフレンドリー タクシーはウーバーを使った方が早いかも
5out of 5
Recommended
for Everyone
by A verified traveller

Close to culture and shopping

Posted 14-Feb-2017
Beautiful atmosphere and friendly staff. Comfortable and roomy
3out of 5
Recommended
for Everyone
by A verified traveller

中心部にある便利なホテル

Posted 13-Feb-2017
Pros: ロビーにレモン水がある、チェックイン時間より早く部屋に入れられる。
Cons: 安くない値段設定にもかかわらず履き替えスリッパがない、夜中でも外は明るく、ルーバーカーテンを越して部屋に光が入ってくる。車や路上音楽が聞こえる、部屋の遮音とカーテンをさらに工夫してほしい。
Location: すぐ近くに安いマーケットストアがない、地図上ではbush marketが一番近くだが、3ブルックを離れている
中心部にあり、すぐ近くケーブルカー、ba、muni電車など複数の交通駅があり、どこいくにも便利、さらに近くには歴史のある映画館や劇場があり、夜の観劇など文化活動ができる。中華街まで歩くには距離よりも遡りがきつい、行きは電車またはタクシーがよい。
5out of 5
Recommended
for Everyone
by A verified traveller from d

great hotel

Posted 12-Feb-2017
great hotel to stay at , in premier section , close to everything , would recommend to everybody
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Feb-2017
Good location. After check-in, guests can enter the hotel from Geary St. side and O'Farrell St. side.
5out of 5
Recommended
for Everyone
by A verified traveller

Superb Room and Restaurant in Great Location

Posted 06-Feb-2017
Pros: Modern and traditional, great restaurant just footsteps from our room
The great location is obvious to anyone with google maps - just a block from Union Square, at the heart of downtown San Francisco. We stayed in a premier king room, and it was superb. Lots of space, a view overlooking Cyril Magnin Street, quiet, modern, and immaculate. And the hotel restaurant, the Daily Grill, is a quiet haven, with great food and drinks in a comfortable, relaxed setting.
3out of 5
Recommended
for Everyone
by A verified traveller from KYOTO

ユニオンスクエアに近く立地抜群

Posted 02-Feb-2017
このホテルはユニオンスクエアーに近く大変便利なところにあり、バスやメトロ、ケーブルカーを利用し、人気の観光スポットに簡単に行けた。古い建物を綺麗に大切に使っているようで感じがよく、部屋も清潔に整えてあったが、空調の音がうるさく気になる人には耐えられないと思った。ホテルの1階にあるレストランが雰囲気のある味も良いレストランだったので気に入った。