Ratings based on 4,520 Verified Reviews

4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from california

Hotel in San Francisco

Posted 21-Aug-2017
Pros: Our room was nice and clean. The bed was very comfortable. Affordable. Cons: Luke warm water at best for shower. No view. Although we didn't use it, i read the parking was expensive.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location & courteous staff

Posted 21-Aug-2017
Pulled up and staff was available to assist. Small but cozy room. Adjoining restaurant bartenders were cordial. Great city location.
5 out of 5
Recommended
for Everyone
by A verified traveller from Bermuda

Great customer service

Posted 20-Aug-2017
I love the location of the hotel and my stay was enjoyable. What took my experience over the top however was the intervention of one of the hotel owners in a luggage issue I had. They exemplified customer service and I highly recommend their hotel. It is my second stay there and I am already making plans for another stay, thanks in part to hotel management.
3 out of 5
Recommended
for Everyone
by A verified traveller

Door condition is not good.

Posted 10-Aug-2017
Door for bathroom does not close. Room is good, location is excellent.
3 out of 5
Recommended
for Everyone
by A verified traveller

good location

Posted 08-Aug-2017
Pros: good location
Cons: cleaning and courtesy from staff
good location in the city and comfortable beds. Personnel was not very responsive and kind.
4 out of 5
Recommended
for Everyone
by A verified traveller from Omaha, NE

Old-school San Francisco Hotel

Posted 08-Aug-2017
This was our second stay at the Handlery and we'd definitely come back. The location is great for shopping, eating and drinking, sightseeing, walking, and just generally enjoying the city. There is a heated outdoor pool, which is lovely and very relaxing. The staff is very friendly and professional, and the room was kept up very well. My only negative was that our room, which faced east, didn't have blackout curtains so it got bright pretty early (we were on vaction, after all). But that's the only compaint and it's a small one. We'll be back!
5 out of 5
Recommended
for Everyone
by A verified traveller from San Francisco

Great Central location

Posted 05-Aug-2017
Centrally located to the heart of San Francisco. Very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller from Fairfield, CT

Really nice hotel in Union Square

Posted 04-Aug-2017
Comfortable, clean hotel which gave the feel of a 5* hotel. We were in the newer section of hotel on the pool side. Very quiet location which is what we asked for. We would recommend hotel to a friend.
4 out of 5
Recommended
for Families
by A verified traveller from Newport

Nice Location and Good Staff

Posted 02-Aug-2017
Pros: location
Very close to Union Sq. Staff of the Reception and Cleaning are so professional.
4 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Nice hotel in the heart of SF

Posted 01-Aug-2017
Excellent location, good sport facilities right in the Union Sq. 3 min walk from the metro. The staff was very friendly and welcoming, they gave us an early check-in too, which was very helpful. On a minus side, the nearby aircon was very noisy, but this is typical for most hotels in most cities. Overall - a very pleasant stay in the hart of SF.