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Reviews of Half Moon Bay Lodge

3 out of 5
Half Moon Bay Lodge
2400 Cabrillo Hwy S, Half Moon Bay, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 1002 reviews" "
Rating 8 - Good. 266 out of 1002 reviews" "
Rating 6 - Okay. 119 out of 1002 reviews" "
Rating 4 - Poor. 50 out of 1002 reviews" "
Rating 2 - Terrible. 23 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place along the way. The folks at check in were very accommodating given I was in early today
Stayed 1 night in Apr 2024
Response from Sara, Guest Services on 17 Apr 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay.

8/10 Good

Julie, calgary

Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the beautiful location of the hotel and it was comfortable enough, but could've used a freezer in the room! Was convenient having a family restaurant in the parking lot, and the complementary breakfast had great options. Found it to be a bit pricey for the room we had, but assume this largely factors in the location. Downside was being on the first level and many guests letting their dogs off leash in the back lawn area, which then ran up to our Windows/doors and set our dog off.
Stayed 1 night in Apr 2024
Response from Sara, Guest Services on 17 Apr 2024
Thank you for providing your feedback. We appreciate hearing back from you. We are sorry to hear that the hotel did not exceed your expectations. We do ask that all dogs be kept on leash anytime they are outside of the guest rooms when guests sign the pet agreement.

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay!
Stayed 1 night in Mar 2024
Response from Sara, Guest Services on 13 Apr 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay.

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The facility and grounds were nice inside and out. The breakfast room was too small there were not enough places to sit. The food was very disappointing.
Stayed 1 night in Apr 2024
Response from Sara, Guest Services on 3 Apr 2024
Thanks for the feedback. We have forwarded this to our breakfast staff & management.

8/10 Good

Steve

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Just what we wanted
Stayed 1 night in Mar 2024
Response from Sara, Guest Services on 3 Apr 2024
Thank you for your feedback.

10/10 Excellent

Alicia, Walnut CReek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sara, Guest Services on 3 Apr 2024
Thanks for your feedback.

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sara, Guest Services on 3 Apr 2024
Thank you for your feedback.

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, convenient and clean. Staff was very friendly.
Stayed 2 nights in Mar 2024
Response from Sara, Guest Services on 29 Mar 2024
Thanks for your feedback.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sara, Guest Services on 29 Mar 2024
Thank you for your feedback.

10/10 Excellent

LeSonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked this property. The only downsides were 1)sliding door & screen need fixing 2)shower temp is sensitive so there's a small margin between cool and really hot.
Stayed 2 nights in Mar 2024
Response from Sara, Guest Services on 29 Mar 2024
Thank you for your feedback. We have forwarded this to our maintenance staff to look into.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sara, Guest Services on 29 Mar 2024
Thank you for your feedback.

6/10 Okay

Brendy Zurita

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff was okay. Our room had no hand soap to wash hands after using the bathroom. I did appreciate house keeping everyday they left the room spotless. There was a suspicious vehicle in the parking lot, it was there before we got there and was still there when we checked out I notified the staff and she didn’t seem to care and cut me off saying they were aware. . I also think the restaurant and spa in front makes the place look trashy.
Stayed 3 nights in Mar 2024
Response from Sara, Guest Services on 29 Mar 2024
Thank you for providing your feedback. We do appreciate your taking the time to reply.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sara, Guest Services on 22 Mar 2024
Thank you for the feedback.

8/10 Good

Priscilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Shower valve needs to be replaced
Stayed 1 night in Mar 2024
Response from Guest services on 20 Mar 2024
Thank you for your feedback. This information has been passed on to maintenance.

10/10 Excellent

Rachelle, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sara, Guest Services on 21 Mar 2024
Thank you for providing your feedback.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Room was a generous size with sliding doors out to the lawn and pool area. Loved that the room had an open fireplace and that the inn is dog friendly.
Stayed 1 night in Mar 2024
Response from Guest services on 20 Mar 2024
Thank you, we hope to see you again!

10/10 Excellent

May

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This would have been a perfect 5 if the AC was working. We’ve been here years ago for our anniversary and we are back again to celebrate our 20th. Love this place - clean and in the middle of everything.
Stayed 1 night in Mar 2024
Response from Guest services on 20 Mar 2024
Thank for your loyalty. We don't have AC on property; however, we do have floor fans. Available for our guests. We look forward to having you stay with us in the future.

10/10 Excellent

Lori, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our new favorite place to stay in Half Moon Bay! We found our check in to be easy and the staff friendly and accommodating. From the balcony of our second floor room we could see the ocean. The room was clean and comfortable. We didn’t find the furniture to be outdated in the least as other reviewers stated. It was a quick walk next door to Joe’s restaurant for dinner.
Stayed 1 night in Mar 2024
Response from Guest services on 15 Mar 2024
Thank you for the great feedback! We are glad you enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good except the included breakfast. I arrived at 9:00am, breakfast is supposed to be until 10:00am, there were no bagels, no sausages,no bacon, no coffee, no tea bags, no cream. When I asked the girl handing the breakfast I received an attitude. She did bring out coffee and a couple of bagels. Wow
Stayed 2 nights in Mar 2024
Response from Sara, Guest Services on 13 Mar 2024
Thank you for providing your feedback. We do apologize for the inconvenience you experienced. We have also addressed these issues with our staff.

10/10 Excellent

Trish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, clean , cozy fireplace in the room and nice fireplace outside to relax at in the evening.
Stayed 1 night in Mar 2024
Response from Sara, Guest Services on 13 Mar 2024
Thank you for your feedback.

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stay here every time I visit Half Moon Bay. The hotel is lovely! Staff are always helpful! The pool is heated and the hot tub feels amazing after a day of sight seeing. Breakfast in the morning is a plus! You can also rent bikes!
Stayed 5 nights in Mar 2024
Response from Sara, Guest Services on 9 Mar 2024
Thank you so much for providing your feedback. We appreciate hearing back from you. We hope to see you again in the future.

8/10 Good

Judy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sara, at the front desk, was very helpful in resolving a couple of minor issues.
Stayed 2 nights in Mar 2024
Response from Sara, Guest Services on 8 Mar 2024
Thank you for your feedback. We appreciate hearing back from you.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sara, Guest Services on 6 Mar 2024
Thank you for providing your feedback.

8/10 Good

Julie

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The fitness center is in need of a rehaul. Broken treadmill, very old elliptical and stationary bike. Nice assortment of free weights. Overall it seemed dirty and I didn't want to work out there.
Stayed 1 night in Feb 2024
Response from Sara, Guest Services on 28 Feb 2024
Thank you for providing your feedback. We have forwarded this information to our management team.

10/10 Excellent

Will

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Feb 2024
Response from Guest services on 26 Feb 2024
Thank you for your feedback!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest services on 26 Feb 2024
Thank you for choosing us.

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Somewhat easy to find off main road/ comes up quick, parking lot is kinda loud from our 1st floor room- front doors are thin. Parking lot is a bit aukward.
Stayed 1 night in Feb 2024
Response from Guest services on 26 Feb 2024
We appreciate your feedback. We do offer ear plugs at the front desk for your convivence.

8/10 Good

Katherine, Tucson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attractive hotel with good breakfast selection. It is older but well maintained. The only reason for the 4 star rating is there is no elevator so if you have heavy bag make sure you get a first floor room. The room was generous and had a very nice balcony.
Stayed 1 night in Feb 2024
Response from Sara, Guest Services on 24 Feb 2024
Thank you for providing your feedback. We appreciate hearing back from you.

2/10 Terrible

Gustavo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Sara, Guest Services on 22 Feb 2024
Thanks for your feedback.

6/10 Okay

Priya

Travelled with partner
Liked: Staff & service, amenities
Towels and toilet bowl were a bit unclean
Stayed 1 night in Feb 2024
Response from Sara, Guest Services on 16 Feb 2024
Thank you for your feedback. We are sorry to hear the hotel did not exceed your expectations. We have addressed the room issues with our staff.

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, beautiful settings, mostly renovated
Stayed 2 nights in Feb 2024
Response from Sara, Guest Services on 14 Feb 2024
Thank you for providing your feedback.

8/10 Good

Kevin

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying here. We chose this hotel again because it was pet friendly. We appreciated this accommodation. Room was nice and breakfast options were generous.
Stayed 2 nights in Feb 2024
Response from Sara, Guest Services on 10 Feb 2024
Thank you for providing your feedback. We hope to see you again soon.

10/10 Excellent

Will

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay, located in a quiet area.
Stayed 1 night in Jan 2024
Response from Sara, Guest Services on 7 Feb 2024
Thank you for providing your feedback.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our favorite place to stay in Half moon Bay.
Stayed 2 nights in Feb 2024
Response from Sara, Guest Services on 7 Feb 2024
Thanks for your feedback. We appreciate your business.

10/10 Excellent

Adam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff helped us recover some essential stuffed animals that the kids left behind—we are enormously appreciative and will no doubt return!
Stayed 2 nights in Jan 2024
Response from Sara, Guest Services on 31 Jan 2024
Thanks for the feedback. we are happy you got your belongings back. We hope to see you again soon.

8/10 Good

Margo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was a bit hot and stuffy. The front desk folks were great
Stayed 2 nights in Jan 2024
Response from Sara, Guest Services on 31 Jan 2024
Thanks for the feedback. We do have additional fans available at the front desk for future reference.

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sara, Guest Services on 31 Jan 2024
Thanks for the feedback.

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sara, Guest Services on 31 Jan 2024
Thank you for providing your feedback.

8/10 Good

Ronald

Stayed 1 night in Jan 2024
Response from Sara, Guest Services on 21 Mar 2024
Thanks for your feedback.

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sara, Guest Services on 24 Jan 2024
Thank you for your feedback.

10/10 Excellent

Zizi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fast and easy check-in. Friendly staff.
Stayed 1 night in Jan 2024
Response from Sara, Guest Services on 24 Jan 2024
Thanks for your feedback.

10/10 Excellent

Marcel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, sweet pool and hot tub area, reasonable price.
Stayed 3 nights in Jan 2024
Response from Sara, Guest Services on 17 Jan 2024
Thank you for providing your feedback. We appreciate hearing back from you.

6/10 Okay

Deena

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Ants
Ants in room
Stayed 1 night in Jan 2024
Response from Sara, Guest Services on 17 Jan 2024
Thanks for your feedback.

10/10 Excellent

Corky

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Sara, Guest Services on 17 Jan 2024
Thanks for your feedback.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Love the fireplace!!
Stayed 3 nights in Jan 2024
Response from Sara, Guest Services on 10 Jan 2024
Thanks for your feedback.

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sara, Guest Services on 10 Jan 2024
Thanks for your feedback.

8/10 Good

Meredith

Stayed 1 night in Jan 2024
Response from Sara, Guest Services on 10 Jan 2024
Thank you for your feedback.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sara, Guest Services on 10 Jan 2024
Thanks for the feedback.

10/10 Excellent

Larry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet & Nice
Very quiet and pleasant staff!
Stayed 2 nights in Dec 2023
Response from Sara, Guest Services on 10 Jan 2024
Thank you for your feedback.

10/10 Excellent

Sandra, Atwater

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sara, Guest Services on 10 Jan 2024
Thanks for the feedback.