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Reviews of Chelsea Inn

2.5 out of 5
Chelsea Inn
2095 Lombard Street, San Francisco, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 391 out of 1000 reviews" "
Rating 8 - Good. 472 out of 1000 reviews" "
Rating 6 - Okay. 90 out of 1000 reviews" "
Rating 4 - Poor. 27 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Consistency. Always great.
Stayed 1 night in Apr 2024

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice man to check us in
Stayed 1 night in Mar 2024

8/10 Good

Brock

Business traveller
Liked: Cleanliness, staff & service
Overall, it's good bang for the buck. Old but kept well. Only issue, my shower drain was slow to drain, needed a snake down it. Great location. Just make sure and ask for a room away from busy road that runs in front.
Stayed 3 nights in Jan 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for being close to Golden gate park
Stayed 2 nights in Jan 2024

8/10 Good

Victoria

Travelled with partner
Liked: Staff & service, amenities
Happened to stay during Santa Con so it was just CRAZY outside. Super fun though! Did have ants in the bathroom but everything was pretty clean other than that!
Stayed 2 nights in Dec 2023

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walking distance to GG Bridge and Fisherman’s Wharf, free indoor parking, clean, comfortable. The bar next door had some noise late into the night, not the hotel’s fault. Safe location. Mel’s Drive-in down the street had excellent food.
Stayed 2 nights in Dec 2023

6/10 Okay

Roger, Mission Viejo

Liked: Cleanliness
No refrigerator and noisy heater.
Stayed 2 nights in Dec 2023

10/10 Excellent

Leah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, Comfortable, and FREE secure parking
Loved the comfort of free gated underground parking garage with stay as well as the security of only having access to garage and elevator to rooms by room key. The bathroom was larger than expected and the room was very cute with the windows. Beds were very comfortable and loaded with pillows. Can add a refrigerator to your room for $5, so highly recommend! The only down side was the noise from the nightlife right next door, but as we were staying for a festival it didn’t disturb our sleep. Will definitely keep this in mind for future stays near Cow Hollow.
Stayed 1 night in Dec 2023

10/10 Excellent

Roseanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking is available for excellent dining and shopping
Stayed 1 night in Dec 2023

10/10 Excellent

james

Stayed 1 night in Dec 2023

2/10 Terrible

Masaaki, San Francisco

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet was out of order. The hotel management ignored my complaints. At checkout, I was refused to get the receipt. The worst hotel I have ever stayed.
Stayed 1 night in Dec 2023

10/10 Excellent

Jensina, Eugene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was amazed to find this gem for such a low price. Our room had a fabulous view of the Golden Gate Bridge, and the staff was very helpful and polite. The street design is a little counter-intuitive for Uber drivers to find the place and designate a pickup spot, but that's certainly not the motel's fault. As others have mentioned, the weekend night noise is a bit disruptive, but it's not horrible.
Stayed 4 nights in Nov 2023

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confident location and inn to stay in. Room was quite clean. Bathroom was clean and well prepped. Could take a bath if you wanted. Outside is pretty noisy and can keep you up if you’re not prepared.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ayumi, san rafael

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location. Little noisy area at night but safe and convenient.
Stayed 1 night in Nov 2023

10/10 Excellent

brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Thu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

John Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Sep 2023

10/10 Excellent

Tirso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Nattalene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated but clean. A little bit more expensive than I liked.
Stayed 1 night in Aug 2023

4/10 Poor

Karen

Liked: Cleanliness
Stayed 2 nights in Aug 2023

10/10 Excellent

troy

Stayed 1 night in Jul 2023
Response from Chelsea team on 8 Aug 2023
Hello Troy,Thank you for your excellent rating, we are glad you enjoyed your stay and look forward to seeing you again soon

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
The Chelsea Inn people are very helpful and friendly. The service is excellent. Saturday night was noisy but otherwise a very good stay.
Stayed 5 nights in Jul 2023
Response from Chelsea team on 25 Jul 2023
Hello Angelo,Thank you for your feedback and we appreciate your business. We hope to see you again soon.

10/10 Excellent

James

Stayed 2 nights in Jul 2023
Response from Chelsea team on 8 Aug 2023
Hello James,Thank you for your perfect score and delighted you enjoyed your stay. We appreciate your business and hope to see you again on your next visit to the City.

10/10 Excellent

Joseph

Stayed 1 night in Jun 2023
Response from Chelsea team on 25 Jul 2023
Hello Joseph,Thank you for your excellent score. We hope to see you again soon.

6/10 Okay

Charles

Travelled with partner
Saturday night there was loud music from a nearby business until 2:30am. The police would not respond to this issue. Could not sleep. Sunday and monday nights no issues.
Stayed 3 nights in Jun 2023
Response from Chelsea team on 23 Jun 2023
Hello Charles,Thank you for your feedback, the noise during the weekend is a plague for all our guests, but calling to the police continuously is the only way to stop them eventually in the long run. We appreciate your help and we hope it will stop someday.We would recommend you to stay in a room with a King bed during the weekends to avoid the outside noise as we offer interior rooms with this room type.

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value and location.
Stayed 3 nights in Jun 2023
Response from Chelsea team on 23 Jun 2023
Hello Tim.Thank you for your comment and we are glad you enjoyed your stay. We hope to see you again soon.

2/10 Terrible

Mark

Stayed 1 night in Jun 2023
Response from Chelsea team on 25 Jul 2023
Hello Mark,Thank you for your rating and understand that the noise must have been an issue during your stay. We would recommend you to stay in a King room away from the noise should you come back again.

10/10 Excellent

Mufeed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place Nice area Price reasonable No complains
Stayed 1 night in Jun 2023
Response from Chelsea team on 9 Jun 2023
Hello Mufeed,Thank you for your feedback and we are glad you enjoyed your stay, we hope to see you again soon.

10/10 Excellent

Elizabeth Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with free secure parking. In a safe area with easy walking access to coffee shops and restaurants.
Stayed 1 night in May 2023
Response from Chelsea team on 15 May 2023
Hello Elizabeth,We are glad you enjoyed your stay and everything went well. We hope to see you again on your next visit to the city.

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is great and it met all of our needs. It’s not the most modern hotel but we prefer to stay there because it’s perfect for us!
Stayed 1 night in Apr 2023
Response from Chelsea team on 3 May 2023
Hello Cassandra,We are delighted you enjoyed your stay and everything went well. Thank you for sharing your great experience and we hope to see you again soon.

10/10 Excellent

Mark, Heisson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in great neighborhood. Many restaurants in close wlaking distance. Underground locked parking for security. I paln to leave car in garage and UBER around town.
Stayed 1 night in Apr 2023
Response from Chelsea team on 3 May 2023
Hello Mark,We are glad you enjoyed the neighborhood restaurants and location. Appreciate your business and comments on our secured parking. We hope to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice stay but they don’t care about improving
It was good and could have been better if 1) there wasn’t a cot in the room because we did not request it, 2) the safe worked the entire time and not only once and 4) the shower gel and other items in shower weren’t almost empty. I told someone at front desk thinking they would appreciate knowing for the next guests and seemed like they could care less by staying safe probably needed batteries and we should have called for more. No, good service means you take care of those things like refilling shower gel up front.
Stayed 2 nights in Apr 2023
Response from Chelsea team on 3 May 2023
We appreciate your comments and we appreciate you letting us know. We apologize it was not refilled on time and informed our housekeepers to look carefully. We hope to see you again on your next visit.

10/10 Excellent

Ernestina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice, clean and the employees were all very nice.
Stayed 2 nights in Apr 2023
Response from Chelsea team on 3 May 2023
Hello Ernestina,Thank you for your feedback on your recent stay, we are happy to know you enjoyed our Inn, and thank you for praising our staff. We hope to see you again in the near future.

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Chelsea team on 3 May 2023
Hello Paul,Thank you for your business and we are delighted you enjoyed your stay, We hope to see you again soon.

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Chelsea team on 3 May 2023
Hello Jaime,Thank you for the perfect score, we appreciate your business and are glad to know you enjoyed your stay,

8/10 Good

Mark

Stayed 1 night in Mar 2023
Response from Chelsea Team on 22 Mar 2023
Hello Mark.Thank you for your score, we appreciate your business and hope to see you again.

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Good Clean and comfortable.
Stayed 1 night in Mar 2023
Response from Chelsea Team on 22 Mar 2023
Hello John,We appreciate your feedback and are glad to know you enjoyed your stay. We hope to see you again.

10/10 Excellent

Ivonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed. Here for one Saturday night, but it was nice and quite. Room was clean and it included secure parking.
Stayed 1 night in Mar 2023
Response from Chelsea team on 7 Mar 2023
Hello Ivonne,Thank you for staying at the Chelsea Inn, we are glad you enjoyed your stay. Please tell your friends and family to stay at the Chelsea inn on their next visit to the city.Let us you if we can help you with your next reservation.

10/10 Excellent

Jahangir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice people at the front desk always greeting you with a smile
Stayed 5 nights in Feb 2023
Response from Chelsea team on 6 Mar 2023
Hello Jahangir,Thank you very much for praising our staff we are very happy to hear they were so accommodating. We appreciate your business and hope to see you again soon.

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent, few short blocks to Fort Mason. Lots of restaurants nearby, no restaurants in the hotel though. Hotel is of the budget variety, with very basic amenities, no car charging, no refrigerator in the rooms. On the plus side, Free self parking, and usable internet. Rooms are spacious but the view is generally not very nice (garbage on the ground in the alleyway, for example).
Stayed 2 nights in Feb 2023
Response from Chelsea team on 22 Feb 2023
Hello David,Thank you very much for your detailed feedback on your recent stay. We are glad you enjoyed everything at the Chelsea Inn and we look forward to seeing you again in the near future,

8/10 Good

Fred

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Chelsea team, on 22 Feb 2023
Hello Fred,Thank you for your business, we are glad you enjoyed your stay and look forward to seeing you again soon.

6/10 Okay

Jeffrey

Back side room quiet. Everything just OK, nothing special.
Response from Chelsea team on 11 Dec 2022
Hello Jeffrey,Thank you for your feedback and look forward to seeing you again.

8/10 Good

Audrey

Travelled with family
Liked: Staff & service, room comfort
They did keep my suit case safe although didn’t call me… Bathroom wasn’t too clean in the shower wall.
Stayed 2 nights in Nov 2022
Response from Chelsea team on 11 Dec 2022
Hello Audrey,Thank you for staying at the Chelsea and appreciate your business, we look forward to seeing you again soon.

10/10 Excellent

Edward

Stayed 3 nights in Nov 2022

6/10 Okay

Colleen Maura

Stayed 2 nights in Oct 2022
Response from Chelsea team on 11 Dec 2022
Hello Colleen,Thank you for your business and we hope to see you again soon.

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Chelsea team on 28 Sept 2022
Hello Carmen,Thank you for staying at the Chelsea Inn and for your great score,. We hope you enjoyed your stay and look forward to seeing you again soon.

8/10 Good

Mikiko, Mountain View

Disliked: Staff & service
It's in a great location.
Stayed 1 night in Sep 2022
Response from Chelsea team on 28 Sept 2022
Hello Mikko,Thank you for praising our location and glad to know you had a good time while staying at our Inn. We look forward to seeing again soon

10/10 Excellent

Torie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Chelsea team on 25 Jun 2022
Dear Torie, We are grateful to receive a perfect score and glad to know you had such an enjoyable experience at the Chelsea Inn. We look forward to seeing you again soon.

8/10 Good

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was one of our favorites out of six different hotels we stayed at overall in CA. Big plus is the free parking both under the building, and or ground level across from where you check in. A special thank you to a hotel clerk named Jasper. Super nice guy, a big asset to this property I feel. Our room was rather large, very clean, with comfortable beds. Only negative I'd say on this property , and I've seen it in other reviews but didn't believe it ,our room directly faced a rather loud bar called Jax on. You can hear rather loud music till about 2:30 am. That said, we still managed to get to sleep overall, but if you are booking this place ,see if you can ask for a room NOT across from that bar. Saturday night was when the bar was a big annoyance, Sunday night seemed all ok after 8-9pm bar closed . Still and all as to GREAT location, price, cleanliness, self parking I'd highly recommend Chelsea ..maybe pack some ear plugs, haha though they didn't help...
Stayed 2 nights in Jun 2022
Response from Chelsea team on 25 Jun 2022
Hello Randy, We are very happy to hear you enjoyed your stay at Chelsea Inn and glad to know you also liked our location despite the noisy bar across the street on Fillmore. We appreciate your positive feedback and look forward to seeing you again soon.

8/10 Good

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the staff, especially Lee, we’re so incredibly helpful with making sure my sister and I had a great trip in San Francisco.
Stayed 2 nights in Jun 2022
Response from Chelsea team on 25 Jun 2022
Hello Joyce, Thank you very much for praising our staff and glad to hear we were able to help you with all your questions. We look forward to seeing you again soon in the city.