Ratings based on 4,110 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from quebec, canada

Très bien situé

Posted 28-Sep-2016
Pros: Très bien situé, près des transports en commun et à proximité d'une épicerie. Près de nombreuses boutiques pour le magasinage.
Cons: Climatisation et rajeunissement du décor.
Location: Près des transports en commun, des boutiques, des restaurants, du quartier chinois.
Hôtel situé près du train (Bart) arrivant de l’aéroport et près du cable car...à faire absolument après avoir déposé les valises à l’hôtel. Chambre petite et non climatisé et au surplus aucune circulation d‘air même avec les 2 fenêtres ouvertes. Bon service au comptoir.
4out of 5
by A verified traveller

Quaint means small

Posted 27-Sep-2016
No A/C but really wasnt needed. Very small rooms. Plenty of restaurants close by.
5out of 5
by A verified traveller from Calgary

Affordable Union Square Boutique Hotel

Posted 23-Sep-2016
Pros: Remodeled rooms, comfortable bed, fantastic location, relatively affordable compared to other hotels in the area, nice character
Cons: Minor issues with billing but not major.
Location: Union Square shopping, trolley car stop directly outside the hotel, perfect central area to explore San Francisco from
I found this hotel through Expedia hoping to find a more affordable hotel in Union Square, and overall was quite pleased with our experience. The staff were welcoming and congratulated us on our honeymoon (I made mention of this in the check-in comments) which was nice. The room was a standard size for the era of the hotel, being built in 1914, but spacious enough for our liking. The bed was fantastic, and they offered pillow service as well - a nice touch to see. When we returned to our room that night, they set out some champagne and rubber duckies of a bride and groom... this is definitely a signature of the hotel, I loved the extra touches. Overall the hotel was in good shape, I noticed some carpets being replaced during the day so there is some work still being completed. The elevators are also fairly small and somewhat slow, but for a 100 year old hotel that's how things were built - they worked and that's all that matters. I was very pleased overall with our experience, we got a great story to share in a hotel right on Union Square far cheaper than the big hotels beside us. I would recommend it to anyone willing to step outside the box (just a touch).
5out of 5
by A verified traveller from 東京

窓を見下ろせばケーブルカー

Posted 21-Sep-2016
Pros: 窓からの眺め
ケーブルカーが行き交う道に面したホテル。部屋も設備も申し分なく快適に過ごせました。窓からは行き交うケーブルカーやユニオンスクエアが見えました(ストリートビューの3階の部屋でした)。夜は表が少々騒がしいですが、総合的に満足です。
5out of 5
by A verified traveller

Great location!!

Posted 21-Sep-2016
Pros: Everything.
Cons: Nothing really.
Location: Easy access to BART, cable cars, stores, restaurants.
Great staff, very accommodating and helpful. Great location, easy access to whatever was needed.
4out of 5
by A verified traveller

Posted 19-Sep-2016
清潔で快適でした。ユニオンスクエアの目の前で観光には最高のロケーションでした。 機会があれば、また利用したいと思います。
4out of 5
by A verified traveller from San Diego, CA

Excellent location

Posted 19-Sep-2016
Great location. The hotel is nice and clean and the staff is friendly and helpful. We'll stay here again.
4out of 5
by A verified traveller

Posted 19-Sep-2016
Cozy, clean and welcoming, friendly staff, great location. We enjoyed our stay and will go back.
5out of 5
by A verified traveller

Nice

Posted 18-Sep-2016
We were happy with our stay, would stay there again. Great hotel, great breakfast, great location.
4out of 5
by A verified traveller from Perth, Western Australia

Nice hotel in a great location near Union Square

Posted 18-Sep-2016
My husband and I stayed at the Chancellor Hotel for 2 nights in August 2016. We have zero complaints about this hotel! We would not hesitate to stay here again or recommend the hotel to family and friends. It was a great experience.