Ratings based on 4,075 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Canada

Exceptional hotel! Great value for the dollar.

Posted 26-Aug-2016
Pros: Cleanliness and helpfulness of staff.
Cons: No.
Cannot not speak more highly of this hotel. Great location, super clean. Some reviews have said that the rooms are small, but we found it comfortable and roomy. Not sure why you would need a larger room unless you had an excess amount of luggage of one of those oversize strollers. There is a walk-I closet that holds plenty of luggage. The location is great and you can walk to numerous places and many great restaurants. Trolley runs in front and numerous tour/hop on hop off buses run from Union Square. Would highly recommend.
5out of 5
by A verified traveller

Excellent hotel, fabulous service!

Posted 25-Aug-2016
Pros: Location, staff, boutique charm
Location: About 100 ft from Union Square and shopping/restaurants Can catch tour buses from the square 3 blocks to Chinatown
We stayed at the Chancellor Hotel for 5 nights when in San Francisco for our anniversary. I can't say enough nice things about the staff. They were friendly, helpful and welcoming each time we came "home" to the Chancellor after a day of seeing the city. The rooms are smaller than a standard hotel room, but the hotel has such wonderful, old charm that you don't even notice. The closet is quite large so we kept our luggage and other larger items there. The lobby is beautiful as are the rooms. Plus, there are free cookies in the lobby!
4out of 5
by A verified traveller

Situacion

Posted 25-Aug-2016
Pros: Personal amable y situacion.
Location: Genial.
Hotel con situacion inmejorable, en pleno centro. Buenas comunicaciones, tiendas etc. Antiguo pero agradable. Precio razonable en San Francisco.
4out of 5
by A verified traveller from San Francisco

An environmentally conscious hotel

Posted 25-Aug-2016
Pros: An environmentally conscious hotel
Chancellor Hotel is well-located in the heart of activities. It has been recently renovated and the room does not look and feel old despite its age. What I am appreciative of the hotel is the strong move to being green. There is a recycle bag in the room, you can request for no cleaning of room and get rewarded because you have helped to save water and conserve the environment. Though no kettle nor coffee making machine was provided in the room, the hotel provides 24 hours coffee and tea at the lobby for the guests to access. In addition, cookies and fruits are also provided. Appreciate these small thoughtfulness and to me this is another way of being environmentally-conscious. Had a good stay here!
4out of 5
by A verified traveller

Brilliant location and friendly staff

Posted 22-Aug-2016
Brilliant location, knowledgeable and friendly staff. Would stay at this hotel again for all of these reasons but if going soon, check if the renovations are still going on as the drilling is loud and did disturb our sleep on a couple of occasions.
4out of 5
by A verified traveller from 東京

ユニオンスクエアに至近距離の便利なホテル

Posted 19-Aug-2016
ユニオンスクエアに至近距離で、隣には24時間開店のWalgreens, 近隣に飲食店も充実しており、非常に便利なロケーション。 サンフランシスコ最古のホテルで、部屋は狭く、設備は古いが清潔感がある。
3out of 5
by A verified traveller

Posted 17-Aug-2016
Pros: La gentilezza di un' apprendista receptionist (Carole) e la posizione in pieno centro.
Cons: Stanze piccole, assenza di colazione, prezzo troppo alto
Location: A due passi da Union Square
Sapevamo di arrivare molto tardi per cui abbiamo avvertito telefonicamente. Nonostante questo, quando siamo arrivati (distrutti da un lungo viaggio in auto e a tarda notte) ci hanno detto che la camera era allagata a causa di una perdita in quella superiore e non c'erano altre camere libere in hotel. Per cui ci hanno trovato una stanza in un altro hotel lì vicino e ci hanno detto che saremmo potuti tornare da loro la sera dopo. Come è possibile riparare una perdita e un allagamento nell'arco di una giornata?!
4out of 5
by A verified traveller

Posted 16-Aug-2016
Great hotel in a perfect location. Staff were very pleasant. Room was very clean, quiet and comfortable. I will recommend this hotel to all my friends.
4out of 5
by A verified traveller

Great when it's not hot out

Posted 15-Aug-2016
Proximity to Union Square is great, if this matters to you. Room was fine, i.e. nothing wrong. Didn't feel small or cramped. Free coffee in mornings in lobby. Just be aware there is no AC - at least not in 11th floor room I was in. There was a ceiling fan. Since it was cool out, the room wasn't too hot, though I did have the window open all night. My room wasn't street facing and high enough to escape most street noise.
5out of 5
by A verified traveller

Very convenient area. Hotel is classy.

Posted 13-Aug-2016
Check in was flawless. Room small but adequate size and clean, well maintained. All else was perfect, helpful staff gave me hints and direction.