Ratings based on 4,468 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3out of 5
by A verified traveller

Airport Shuttle

Posted 22-Feb-2017
Pros: für eine Nacht okay
Cons: Sauberkeit im Zimmer
Location: Airport
Airport Shuttle, wir haben ca 1 Stunde auf den Airport Shuttle gewartet, der total unfreundlich war und die Koffer geworfen hat. Keine Abendessen Möglichkeiten, ein Restaurant in Fussnähe
Comment from Hotel Management
22-Feb-2017 by Michael, Hotel Management
Thank you
3out of 5
Recommended
for Everyone
by A verified traveller from flores

Un hotel muy bonito..!

Posted 21-Feb-2017
Todo estuvo muy bien 👌 La atención en servicio a clientes muy buna muy amable el personal solo diria que el desayuno no muy bueno pero no del todo mal .
Comment from Hotel Management
22-Feb-2017 by Michael, Hotel Management
Thank you
5out of 5
Recommended
for Everyone
by A verified traveller

I love staying here.

Posted 21-Feb-2017
I have stayed here several times the last few years. It such a nice Hotel. Nice staff, very large clean rooms. Great hot breakfast with lots of choices. And it's close to the free ways and the city.
Comment from Hotel Management
22-Feb-2017 by Michael, Hotel Management
Thank you
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Feb-2017
this is a very nice hotel with a great location.but I have to wonder why with the hotel nearly empty when we checked in when we checked in they put us in a room with the headboard against the vending machine wall. when we ask to move, they put us next to a linen storage room. I am wondering if this is an expedia thing.I called before we went and ask about parking they said I could leave the car for $10.00 a day. the next day they told me I couldn't because I booked through Expedia. After some discussion and the fact that I called before I checked in they said they would make an exception, but only this time.It seems like they are making this unnecessarily difficult
Comment from Hotel Management
22-Feb-2017 by Michael, Hotel Management
Thank you for the comment and sorry we fumbled your service.
5out of 5
Recommended
for Everyone
by A verified traveller from Dingmans Ferry, PA

Convenient to the airport

Posted 17-Feb-2017
This hotel was perfect for our one-night layover in SF. Very close to the airport but quiet and with nice bay views. A pleasant path along the water leery us stretch our legs and see the impressive variety of shore birds. Plenty of restaurants within walking distance and SF is just a short drive.
5out of 5
Recommended
for Everyone
by A verified traveller from Seoul

Nice beach hotel close to the airport

Posted 13-Feb-2017
Location: Not many if you do not drive a car.
This hotel provides many convenient things. Airport shuttle, free parking, breakfast at a reasonable budget. The airport shuttle is operated until midnight. My plane was delayed and I landed at SFO around eleven o'clock p.m. With little hope, I called the hotel desk. The hotel staff kindly let me know the pick-up location and I could ride around 11:40 p.m.
Comment from Hotel Management
21-Feb-2017 by Michael, Hotel Management
Thank you!
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Feb-2017
Pros: location, view, simplicity (clean, well designed, but not competing with luxury or boutique hotels)
Cons: Since I stay there at least 10 nights per year (some years as much as 40), I would like to see an attractive loyalty rate.
Location: Hotel is right on the bay with a view of the airport and landing airliners. It offers a direct 20 minute (w/o traffic) commute into San Francisco.
I have stayed at this hotel well over 100 nights and it continues to be my first choice whenever I go to San Francisco.
Comment from Hotel Management
12-Feb-2017 by Michael, Hotel Management
Thank you!
2out of 5
by A verified traveller

Posted 05-Feb-2017
良かった点: 部屋が広くてゆったりしている. 悪かった点: 浴槽の栓が壊れていて,浴槽に湯が溜まらなかった. インターネットは高速でなく,非常に低速(Wirelessも,Wiredも).
Comment from Hotel Management
08-Feb-2017 by Michael, Hotel Management
Thank you
3out of 5
Recommended
for Everyone
by A verified traveller from CO

close to airport

Posted 03-Feb-2017
Pros: Good access to the airport, free airport shuttle, and friendly staff
Cons: Hotel is a little dated feeling, also the complimentary breakfast was not enjoyable.
Location: Great access to the airport. Several dining options are nearby
The Bay Landing is a serviceable hotel offering convenient access to the San Francisco airport.
Comment from Hotel Management
04-Feb-2017 by Michael, Hotel Management
Thank you
4out of 5
Recommended
for Everyone
by A verified traveller

very nice near airport

Posted 03-Feb-2017
It had very good reviews. Although it was not so disappointing, the staff in the biginning was not so helpful to check in. She was a bit impolite and not trying to positively help me. but later things turned out OK.
Comment from Hotel Management
04-Feb-2017 by Michael, Hotel Management
Thank you