Ratings based on 4,507 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from New York

Excellent hotel, close to the airport

Posted 27-Mar-2017
We had a great stay when visited SFO from New York for two days. It is 10-15 minutes drive form the airport, very convenient. Check in was fast, staff is very friendly and helpful. There was a beautiful view from our room which was clean and nice, and since the place looking right at the bay area, you can see planes taking off and landing. I loved the patio, where you can sit outside eating your breakfast and enjoy the scenery. Great complimentary breakfast, from cut up fruit (papaya, watermelon, cantelope, grapes, pineapple) whole fruit choices from kiwi to apples, waffle maker, yogurts, eggs, sausages, bacon, oatmeal, bakery items (bagel, toast, muffin) coffee, tea, juices ...can't even remember it all. There is an excercise room, my kids loved that as well! I would definitely go back again! Highly recommended!!!
5out of 5
Recommended
for Everyone
by A verified traveller from Nevada

Nice, quiet hotel

Posted 24-Mar-2017
Pros: Clean, quiet
Cons: Continental breakfast ran out of most of the hot foods (bacon, sausage, omelets) early Sunday morning. They should be more prepared.
Location: There is a great sushi/japanese restaurant right across the street- Mr Teriyaki. It's really a little tiny "hole in the wall", but my family loved it
Stayed there with my husband, children and grandchild in adjoining rooms. Rooms were clean and comfortable. Continental breakfast had a great assortment to choose from.
4out of 5
Recommended
for Families
by A verified traveller from Arlington, TX

When prices are high close to the action, stay her

Posted 24-Mar-2017
Pros: Beds, breakfast, evening cookies
Cons: Wifi. Exhaust fans in bathroom needed to fix steamy mirror.
For what we paid, it was a good value. The beds were comfortable and the room was clean. Breakfast was also good, so that saved us time/money on our family vacation. If you are visiting SF, the drive is not bad or Caltrain is a 5 minute drive. If you fly into SFO and use Caltrain or Uber, you would not need a rental car. If you are visiting San Jose, the location is not as convenient, but prices here may be half for a much nicer room. You will need a rental car for this. The wifi was terrible. Confusing and slow to connect to, and speeds were low. Streaming not possible. Downloading best done in the lobby. Also the process had to be done every day. Even the cellular service near the rear of the property was poor.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Mar-2017
Excellent hotel close SFO to Airport,,,,,,,,,,,,,,,,,,,
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Mar-2017
Incredible hotel................................................
4out of 5
Recommended
for Everyone
by A verified traveller from canada

Posted 21-Mar-2017
good location. my kids loved the afternoon snacks.
Comment from Hotel Management
21-Mar-2017 by Rounita Yousef , Hotel Management
Thank you for staying with us. We appreciate your comment!
5out of 5
Recommended
for Everyone
by A verified traveller from Minneapolis

Great Value

Posted 20-Mar-2017
What a nice surprise! New hotel with great rooms and amenities and awesome location!
Comment from Hotel Management
23-Mar-2017 by Rounita Yousef , Hotel Management
Thank you!
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Mar-2017
Nice hotel, close to airport, breakfast provided.Great value.
5out of 5
Recommended
for Everyone
by A verified traveller from W

Nice Hotel next to bay

Posted 13-Mar-2017
Late check in, but was greeted warmly & given a wonderful box of chocolates for being a VIP member. Room & bathroom was clean. Could have had better quality toilet paper though. The breakfast was awesome. Lots of fresh fruit, yogurt, pastries, waffles, sausage, bacon, & little egg omelets. Plus other items... I can say it was a beautiful morning and having breakfast on the outdoor patio facing the bay was very energizing and calming at the same time.
Comment from Hotel Management
14-Mar-2017 by Michael, Hotel Management
Thank you!
4out of 5
Recommended
for Everyone
by A verified traveller from colorado

Posted 13-Mar-2017
Nice, quiet,comfortable and on the ocean. Close to Airport so kinda noisy. Overall nice place
Comment from Hotel Management
14-Mar-2017 by Michael, Hotel Management
Thank you!