Ratings based on 4,429 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Business Travellers
by A verified traveller

Great staff. Nice Bay views.

Posted 22-Jan-2017
Pros: Staff. Location. Views.
I stayed for its proximity to the airport. It was very convenient, quiet, and comfortable.
3out of 5
Recommended
for Everyone
by A verified traveller

Comfortable hotel

Posted 17-Jan-2017
This hotel is in a good location and provides all overnight necessities.
5out of 5
Recommended
for Everyone
by A verified traveller

Birthday Getaway

Posted 17-Jan-2017
I recommend this for those who are looking to get a quiet stay. Location is walking distance to Benihanas and Elephant Bar. Staff very friendly. But the best the best was how clean and comfortable the room was. Super quiet even with the Airport so close. Breakfast choices were great and stayed stocked.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to SFO, but not in busy downtown

Posted 17-Jan-2017
Cons: The heat was inconsistent and thus room was cold. Found out through the hotel TV channel, that the refrigerator must be turned on to work.
Location: 10 minute drive to SFO and about 25 minutes to downtown SF.
Nice, clean hotel about 10 minutes from SFO. Nice fitness center and decent free breakfast. Rooms are spacious. Recommend this hotel if you need to be close to the airport for business travel or don't want to deal with the busy downtown area or using public transportation. You will hear overhead planes during the flight hours. Two negative comments. One, the heat in the room was inconsistent. I did turn on, but it turned off and the room was cold in the night. Two, the shower water was warm and not hot. If you like a hot shower, you may not get it. I don't, but just keep in mind. These may not be issues in the summer or fall due to warmer weather. Another thing is the refrigerator in the room is not turned on. You have to turn the knob inside it to turn it on. I didn't realize that until I was browsing the TV channels and saw a message on the hotel TV channel.
5out of 5
Recommended
for Everyone
by A verified traveller from Monterey

Excellent hotel close to SFO

Posted 15-Jan-2017
Pros: A beautiful hotel, elegantly furnished but not like a huge, mega hotel. They provide complimentary shuttle and free parking and free breakfast.
Cons: Nothing, it was a wonderful place that I would stay again next time they offer a special.
Location: SFO less than 5 minutes away. Also, only 15-20 minutes away from downtown S.F.
Smooth check in, beautiful room, less than 5 minutes to the S.F. Airport. The free breakfast was much more than we expected including omelets, sausage, potatoes, and rice.
Comment from Hotel Management
16-Jan-2017 by Michael, Hotel Management
Thank you!
5out of 5
Recommended
for Everyone
by A verified traveller from The World

Great little boutique hotel

Posted 15-Jan-2017
Pros: Cozy atmosphere.
Cons: Can't think of any.
Location: I just enjoy the quiet, within walking distances to varied International cuisines. And then there's a nice trail along the Bay Front.
Plenty of free parking spaces and easy access to SFO with the complimentary shuttle. Nice breakfast.
Comment from Hotel Management
16-Jan-2017 by Michael, Hotel Management
Thank you
5out of 5
Recommended
for Everyone
by A verified traveller

Convenient to airport

Posted 11-Jan-2017
Quaint, high-quality hotel close to the airport; reliable shuttle runs to and from all day.
Comment from Hotel Management
12-Jan-2017 by Michael, Hotel Management
Thank you
5out of 5
Recommended
for Everyone
by A verified traveller from nice

Hôtel parfait en bord de mer

Posted 11-Jan-2017
Grande chambre, petit déjeuner très complet et possibilité de faire une petite marche en bord de mer. Parfait avant de faire 11h d'avion!
Comment from Hotel Management
13-Jan-2017 by Michael, Hotel Management
Merci beaucoup pour vos commentaires.
5out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to restaurants.

Posted 10-Jan-2017
The breakfast is good and elaborate. Money worth it.
Comment from Hotel Management
10-Jan-2017 by Michael, Hotel Management
Thank you!
4out of 5
Recommended
for Everyone
by A verified traveller from Hawaii

Comfortable, clean and cost effective

Posted 09-Jan-2017
Check-in: Front desk was kind, helpful and cheerful. Room: clean, quiet and spacious. Hotel: modern enough for my taste, cofffee, tea and cookies put out for guests. Location: off the freeway, close to airport and food. I would definitely recommend this hotel.
Comment from Hotel Management
10-Jan-2017 by Michael, Hotel Management
Thank you