Courtyard

Reviews of Infinity Hotel San Francisco, Tapestry Collection by Hilton

4 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 469 out of 812 reviews" "
Rating 8 - Good. 232 out of 812 reviews" "
Rating 6 - Okay. 54 out of 812 reviews" "
Rating 4 - Poor. 34 out of 812 reviews" "
Rating 2 - Terrible. 23 out of 812 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is my go-to when visiting SF on business. Been staying for a couple years, now. They keep everything pristine. It's like they just oprened.
Stayed 4 nights in Apr 2024

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to restaurants and Marina. What I didn’t like what the noise coming from outside and heaters were loud . Rooms too close to each other . Otherwise staff was very nice .
Stayed 2 nights in Mar 2024
Response from Infinity Hotel Management on 1 Apr 2024
Dear Nicole, Thank you for your review. I'm glad to hear that you found the location convenient and enjoyed the proximity to restaurants and the marina. It's also great to hear that you had a positive experience with the staff.I'm sorry to hear about the noise disturbances from outside and the loud heaters in the rooms. It's understandable how this could detract from your overall experience. Additionally, I can imagine that having rooms close to each other might impact privacy and comfort.Your feedback is valuable and will be helpful for the management to address these issues and for potential future guests to consider. Thank you for sharing your thoughts, and I hope your next stay will be more enjoyable.

6/10 Okay

Pamela

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The positives were the outdoor spaces on the 4th floor and outside lobby. The primary negative was how noisy the room was. The entrance to the rooms are from an outside corridor where sounds from rolling carts, suitcases are quite loud. The architecture is odd in that most rooms don’t have outside windows so you are looking out at the corridors. Also there is this open air space in the middle of the room configuration where you can look down to the patio. Our room was near a corridor that looked down to the patio and the noises traveled up from below. Other issues were Expedia indicated there was a free breakfast buffet but there isn’t any restaurant associated with the hotel, there is a coffee shop next door.
Stayed 2 nights in Mar 2024
Response from Infinity Hotel Management on 25 Mar 2024
Dear Pamela,We appreciate your detailed feedback regarding your recent stay at Hotel A. It's heartening to hear you enjoyed our outdoor spaces, as we strive to provide a relaxing atmosphere for our guests. Your remark about the noise is noted. We understand how crucial a peaceful environment is for a comfortable stay, and we deeply regret to hear that it wasn't the case during your visit. Regarding the room configuration and window issue, we're sorry to hear that it didn't meet your expectations. Our unique architecture is designed to provide a unique experience, however, we understand it might not be to everyone's taste.We also regret the misunderstanding about the breakfast buffet. We value clear and accurate communication and will work to ensure this is better highlighted in future interactions with booking partners.Thank you for sharing your experience. We hope to have the opportunity to welcome you back in the future in the hope that we can provide a more satisfying experience.Regards

10/10 Excellent

Erin

Stayed 1 night in Mar 2024
Response from Infinity Hotel Management on 26 Mar 2024
Dear Erin.Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kind of an overhauled motor court. Good black out shades, honestly did not know if it was 8:01 vs 1:08! Hated the BR (low flow everything) so no noise masking and your room mate 3 feet away, so be in-love with your guest! Very walkable and good food close by!
Stayed 2 nights in Mar 2024
Response from Infinity Hotel Management on 12 Mar 2024
Dear Tracy,It's a pleasure to hear that you enjoyed the charm of our hotel and appreciated the quality of our blackout shades. We understand your discomfort regarding the bathroom facilities, and we apologize if this aspect did not meet your expectations. Our aim is always to provide a comfortable and enjoyable stay for our guests. It's heartening to know that you found the location of our hotel convenient and were able to explore the nearby food joints.Your feedback is greatly appreciated and helps us understand the areas where we can improve. Thank you for sharing your experience.Best Regards,

10/10 Excellent

Vasiliy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice little boutique hotel. Enjoyed staying here while on business trip. Convenient. A lot of things are within walking distance.
Stayed 2 nights in Feb 2024
Response from Infinity Hotel Management on 20 Feb 2024
Dear Vasiliy, Your kind words about our boutique hotel are greatly appreciated. It's delightful to hear that you enjoyed your stay with us and found our location convenient. We strive to provide an experience that allows our guests to make the most out of their visit, hence, the proximity to various attractions. Your positive feedback serves as a wonderful testament to our commitment. We look forward to having the opportunity to welcome you back on your next business trip.Best Regards.

10/10 Excellent

Audrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the rooms are interior with no outside facing windows.
Stayed 2 nights in Jan 2024
Response from Infinity Hotel Management on 15 Feb 2024
Dear Audrey,We understand how important natural light and views can be to the overall experience of a stay. Our hotel design indeed includes both interior and limited exterior-facing rooms, appealing to a variety of guest preferences as well as two Terraces with amazing views. We apologize if this aspect did not meet your expectations during your recent stay. We value your feedback and assure you that we strive to provide a memorable experience for all our guests. Please do not hesitate to specify your room preference during your next visit. We will do our best to accommodate your request, subject to availability. Warm Regards,

2/10 Terrible

SHINDY

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Response from Guest Services on 10 Feb 2024
Dear Shindy,We regret to see that your experience didn't meet your expectations. Our hotel strives to provide a warm and welcoming atmosphere for all our guests. We value your feedback as it helps us to enhance our overall performance. We hope to have the opportunity to better serve you in the future. Kind regards.

10/10 Excellent

Pedro

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great.
Stayed 1 night in Feb 2024
Response from Guest Services on 10 Feb 2024
Dear Guest,We're delighted to hear you had a great experience at our hotel. Your brief yet positive review brings joy to our team. It's always heartening to know that our guests have a satisfying stay with us. We look forward to hosting you again, promising to keep up our standards. Best Regards.

6/10 Okay

Emmanuelle

Liked: Cleanliness
.
Stayed 1 night in Jan 2024
Response from Guest Services on 2 Feb 2024
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Infinity Hotel Management on 21 Jan 2024
Dear Rakesh,We are delighted to see your perfect rating of our hotel. It's great to know that your stay at Infinity Hotel San Francisco met your expectations. We continually strive to provide our guests with an exceptional experience, and your review indicates that we are heading in the right direction. We look forward to welcoming you back in the future. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Guest Services on 16 Jan 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

6/10 Okay

Carolyn Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Over-priced, no amenities
Greatly over-priced at $500/night, minimal to no amenities, no exterior window, small, noisy, only elevator not functioning
Stayed 2 nights in Jan 2024
Response from Guest Services on 14 Jan 2024
Dear Carolyn, Thank you for sharing your detailed review of your recent stay with us. Thank you for bringing your concern to our attention. We apologize for any inconvenience you experienced due to the Elevator upgrade during your stay. Our hotel is reasonably price but due big conference the rates were higher thought the city during that week.Our Elevator is back online and our team is committed to providing a comfortable stay, and we appreciate your understanding.We hope to have the opportunity to welcome you back for a more seamless experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Guest Services on 16 Jan 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excellent

Katie

Stayed 1 night in Dec 2023
Response from Guest Services on 29 Jan 2024
Dear Katie,Your Five star review brings a great deal of joy to our team. Your satisfaction is our priority and we strive to provide an exceptional experience for all our customers. We hope to have the pleasure of serving you again soon.

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Guest Services on 16 Jan 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place, good location.
We stayed 2-nights in San Francisco for an event. The hotel is in walking distance of the Palace of Fine Arts, which is great. However, upon check-in we were met with an out-of-service elevator and a room booked on the 4th floor. Having to use the stairs all weekend was annoying but whatever. The bathroom amenities and bed are pretty bougie. Worth a stay, as long as the evelvator is working.
Stayed 2 nights in Dec 2023
Response from Guest Services on 14 Jan 2024
Dear Guest, Thank you for bringing your concern to our attention. We apologize for any inconvenience you experienced during our Elevator upgrade.It's wonderful that you enjoyed the convenience of being within walking distance to the Palace of Fine Arts.Our Elevator is back online and our team is committed to providing a comfortable stay, and we appreciate your understanding.We're pleased to hear that our staff was friendly and helpful during your visit. If there's anything else we can assist you with or if you have additional feedback, please don't hesitate to let us know. We are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit

10/10 Excellent

Carly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Guest Services on 16 Jan 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chic economical hotel
We will definitely stay here again. We loved the location being near Chestnut Street with its restaurants, bars and shops. Our welcome by the front desk was friendly and very informative. The gathering spaces for guests makes it unique with rooftop terraces, outdoor fire pit, lobby conversation area, attached cafe. Our room was well appointed and very clean. Each room seems to vary in size and has a slightly different layout. It is a relativity quiet hotel between rooms, only door sounds.
Stayed 2 nights in Nov 2023
Response from Guest Services on 4 Dec 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2023
Response from Guest Services on 16 Jan 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Guest Services on 30 Nov 2023
Dear John,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very clean and modern
Stayed 1 night in Nov 2023
Response from Guest Services on 27 Nov 2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Loud
Our reservation included breakfast, as indicated on our receipt, but they refused to honor it nor provide a refund. The beds were comfortable but the hotel is so loud that we were awakened at 6am every day by other guests, staff, or street traffic. It was non-stop noise in the morning. One of the front desk staff was not friendly or helpful, the other two we interacted with were very nice. I would not recommend staying here.
Stayed 3 nights in Nov 2023
Response from Guest Services on 27 Nov 2023
Dear Guest,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excellent

Laura

Stayed 2 nights in Nov 2023
Response from Guest Services on 16 Jan 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excellent

Athalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect ! I’ll be back for sure ☺️
Stayed 4 nights in Oct 2023
Response from Guest Services on 3 Nov 2023
Dear guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly.. The hotel was very clean and safe .. I will definitely be back ..
Stayed 4 nights in Oct 2023
Response from Guest Services on 2 Nov 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excellent

Luisangel

Stayed 1 night in Oct 2023
Response from Guest Services on 20 Nov 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

6/10 Okay

Adam

Liked: Staff & service
Disliked: Amenities
No real fitness facility
Stayed 2 nights in Oct 2023
Response from Guest Services on 27 Oct 2023
Dear Adam, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excellent

Wai Shan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Guest Services on 28 Oct 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Guest Services on 27 Oct 2023
Dear Lauren, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

6/10 Okay

Albert J

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023
Response from Guest Services on 27 Oct 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Very small rooms with very large TVs.
Stayed 2 nights in Oct 2023
Response from Guest Services on 23 Oct 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel. Helpfull staff. Great location with loads of nereby quality restaraunts.
Stayed 4 nights in Oct 2023
Response from Guest Services on 23 Oct 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

8/10 Good

Victoria

Stayed 1 night in Oct 2023
Response from Guest Services on 4 Nov 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super cute hilton boutique hotel
Great Hilton property. Customer service top notch! Cute room and amazing patio areas. Right in the midst of so many options to dine in or carry out.
Stayed 2 nights in Oct 2023
Response from Guest Services on 12 Oct 2023
Dear Erica,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was only issue
Stayed 1 night in Oct 2023
Response from Guest Services on 12 Oct 2023
Dear Manuel,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great neighborhood stay
Was looking for a place that felt safe and comfortable. The hotel itself was clean, nice decor and fun amenities. Loved the peloton room and the in-room steam showers. The hotel seemed a bit noisy at night with closing doors and people talking early in the morning. Enjoyed all the neighbor restaurants near by.
Stayed 2 nights in Oct 2023
Response from Guest Services on 12 Oct 2023
Dear Kelly,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Guest Services on 12 Oct 2023
Dear Anna,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location. Close to great shopping, food, the Marina and Palace of Fine Arts. Very clean.
Stayed 2 nights in Sep 2023
Response from Guest Services on 3 Oct 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excellent

Gordon, Kirkland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed everything about our stay.
Stayed 3 nights in Sep 2023
Response from Guest Services on 3 Oct 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excellent

Nathalie

Stayed 1 night in Sep 2023
Response from Front Desk on 19 Oct 2023
Dear Nathalie, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

10/10 Excellent

Ewan

Liked: Cleanliness, staff & service, property conditions & facilities
A great stay at a basic but very clean and tidy hotel with comfortable bed and air conditioned room. Lovely helpful staff. Many thanks.
Stayed 4 nights in Sep 2023
Response from Guest Services; Infinity Hotel on 25 Sept 2023
Thank you for taking the time to review your stay. We are so pleased that you had a nice time. We look forward to welcoming you again at some point in the future. Best!

10/10 Excellent

Magally

Stayed 1 night in Sep 2023
Response from Guest Services on 24 Sept 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excellent

Drew

Stayed 1 night in Sep 2023
Response from Guest Services on 19 Sept 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Guest Services on 19 Sept 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excellent

Mario

Travelled with family, Travelled with family and small children
Liked: Amenities
It was nice
Stayed 1 night in Sep 2023
Response from Guest Services on 17 Sept 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023
Response from Guest Services on 15 Sept 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel but very small room overall very good experience!
Stayed 2 nights in Sep 2023
Response from Guest Services; Infinity Hotel on 13 Sept 2023
Thank you for your review! We appreciate you taking the time to share your experience. We hope to welcome you again sometime in the future. Best!

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and efficient property. The staff was very nice, professional and accommodating.
Stayed 2 nights in Sep 2023
Response from Guest Services on 12 Sept 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excellent

Mary

Stayed 2 nights in Sep 2023
Response from Guest Services on 1 Oct 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,