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Reviews of Aloft San Francisco Airport

3.5 out of 5
Aloft San Francisco Airport
401 E Millbrae Ave, Millbrae, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 1139 out of 1850 reviews" "
Rating 8 - Good. 417 out of 1850 reviews" "
Rating 6 - Okay. 152 out of 1850 reviews" "
Rating 4 - Poor. 69 out of 1850 reviews" "
Rating 2 - Terrible. 73 out of 1850 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bethany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Love heated pool!
Stayed 1 night in Apr 2024

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i didnt like is they didnt have complamentry breakfasts and the food options they did offer were very expencive
Stayed 2 nights in Apr 2024
Response from Aloft SFO on 18 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We are sorry to hear you had some challenges during your stay but appreciate your honest feedback.

6/10 Okay

Set-Kain, KINGSTON

Liked: Staff & service
Is alright
Stayed 1 night in Feb 2024
Response from Aloft SFO on 18 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We are sorry to hear you had some challenges during your stay but appreciate your honest feedback.

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Location is close to everything we needed. The property was nice and clean. Cons: Small stuff like- it would have been nice to have a night stand on both sides of the bed or small table to put there. One more chair in the room and more hanging bars or hooks in the bath area.
Stayed 2 nights in Apr 2024
Response from Aloft SFO on 17 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

8/10 Good

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Aloft SFO on 17 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Ricky, Bend

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our function.
Stayed 1 night in Mar 2024
Response from Aloft SFO on 10 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Levi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The the convenience to the airport it as great
Stayed 1 night in Apr 2024
Response from Aloft SFO on 9 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Relu

Stayed 1 night in Apr 2024
Response from Aloft SFO on 10 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

luciana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very goo!
Stayed 1 night in Apr 2024
Response from Aloft SFO on 8 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Aloft SFO on 8 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

6/10 Okay

Kim

Travelled with family
Disliked: Property conditions & facilities
I can’t ask for a closer hotel to the airport. However, the noise of planes taking off every 15 seconds was very very unappealing. I was up all night but nothing I can do when my flight is at 7 am. Not sure if the Grand Hyatt would be any quieter and that was my second choice. The room was spacious, the surrounding area has food places by car but there really isn’t much to do. This is perfect for early morning flights out of SFO because out of SF u would have to leave at possibly 3-4 am!!
Stayed 1 night in Apr 2024
Response from Aloft SFO on 3 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We are sorry to hear you had some challenges during your stay but appreciate your honest feedback.

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice room, needs more dining options.
Stayed 1 night in Apr 2024
Response from Aloft SFO on 3 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

8/10 Good

madhu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Aloft SFO on 4 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

8/10 Good

Ben

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel, nice walk in shower with fantastic rainfall shower head. Very nice beds and shades that totally blackout the room. 5 stars if parking was not 48 per day.
Stayed 1 night in Mar 2024
Response from Aloft SFO on 2 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service at hotel and service to the airport
Stayed 1 night in Mar 2024
Response from Aloft SFO on 1 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Gordon

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Aloft SFO on 1 Apr 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Zi

Business traveller
Liked: Cleanliness, property conditions & facilities
Great facility and good service!
Stayed 1 night in Mar 2024
Response from Aloft SFO on 27 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convent transport to airport. Rooms in great condition. Staff friendly and professional.
Stayed 1 night in Mar 2024
Response from Aloft SFO on 26 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff who was helpful and knowledgeable. The room was clean, affordable and nice. Parking was easy. We enjoyed this hotel the night before our flight home
Stayed 1 night in Mar 2024
Response from Aloft SFO on 26 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the vibe - easy- and helpful concierge at front desk. Appreciated!
Stayed 1 night in Mar 2024
Response from Aloft SFO on 26 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

6/10 Okay

Angelo V

Business traveller
Disliked: Property conditions & facilities
Absolutely NO PARKING Had to drive around for 45min
Stayed 1 night in Mar 2024
Response from Aloft SFO on 26 Mar 2024
Thank you for your stay at the Aloft San Francisco Airport! We appreciate your feedback as we take advantage of every opportunity to improve our guest experience. We sincerely apologize for the lack of assistance as the take team takes pride in providing a memorable experience. We will share your feedback with our team to ensure that we coach the team accordingly. Thank you again and we hope to have the opportunity to host you again soon!

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful in getting us checked in and taking care of our way ParkingI’m
Stayed 1 night in Mar 2024
Response from Aloft SFO on 18 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

rupa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Aloft SFO on 18 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Very convenient and close to the airport.
Stayed 1 night in Mar 2024
Response from Aloft SFO on 13 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Ronak

Liked: Cleanliness, staff & service, property conditions & facilities
Room was excellent and very clean. Very comfortable stay. Would recommend without any reservations. The location is however difficult if you want to travel by public transportation.
Stayed 2 nights in Mar 2024
Response from Aloft SFO on 11 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, just a lovely place and staff to go with it.
Stayed 1 night in Mar 2024
Response from General Manager on 16 Mar 2024
Dear Pauline,We're so thrilled to hear that you had a great time with us overall and that our friendly team members were a highlight of your visit. Thank you so much for the perfect rating and we hope to see you again soon.

10/10 Excellent

Maribeth, Renton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are verh friendly and hotel is very clean!!!
Stayed 1 night in Mar 2024
Response from Aloft SFO on 11 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Jimin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 1 night in Mar 2024
Response from Aloft SFO on 11 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Roland John

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Aloft SFO on 11 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

8/10 Good

Steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy property just off airport w shuttle. Parking was $48 dmso super expensive…not many good options…no restaurant.
Stayed 1 night in Mar 2024
Response from Aloft SFO on 8 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Hansel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024
Response from Aloft SFO on 8 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Luis Guilherme

Stayed 1 night in Mar 2024
Response from Aloft SFO on 28 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and close to the airport. Huge benefit of an airport shuttle
Stayed 1 night in Mar 2024
Response from Aloft SFO on 8 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Elgha

Stayed 1 night in Jan 2024
Response from Aloft SFO on 8 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Helpfull staff
Stayed 1 night in Mar 2024
Response from Aloft SFO on 5 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Armando, Rocklin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are definitely staying here again. It’s our second time in Aloft and couldn’t be more happier. Our kids loves it here too because they have something to do in the lobby. Very safe and quiet area. Staff are very helpful and nice.
Stayed 3 nights in Mar 2024
Response from Aloft SFO on 5 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Missed my flight. Was a great option. Very clean and had a great sleep. They checked my bag So I could walk down to the In-n-out. There is also a free shuttle back to the airport!
Stayed 1 night in Mar 2024
Response from Aloft SFO on 5 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cool and comfortable, I thought the price was right too
Stayed 1 night in Mar 2024
Response from Aloft SFO on 4 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great option for a quick overnight before our early morning flight out of SFO. Clean, quiet, comfortable beds & pillows!! Nice big shower
Stayed 1 night in Mar 2024
Response from Aloft SFO on 4 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Aloft SFO on 5 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

8/10 Good

Fred

Stayed 1 night in Mar 2024
Response from Aloft SFO on 26 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

2/10 Terrible

Sara

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and convenient.
Stayed 1 night in Mar 2024
Response from Aloft SFO on 4 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We are sorry to hear you had some challenges during your stay but appreciate your honest feedback.

8/10 Good

Rich

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and very convenient to SFO.
Stayed 1 night in Feb 2024
Response from Aloft SFO on 5 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Staying near the airport for a late arrival and early departure is important to us. We reserved a room at another hotel and found it to be mediocre for the late arrival stay. For our early departure we looked for another hotel that would meet our needs and Aloft at SFO airport met it with flying colors. Airport shuttle, clean/spacious rooms, bar lounge with live music, snack area and close proximity to restaurants.
Stayed 1 night in Feb 2024
Response from Aloft SFO on 28 Feb 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

Wendy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tremendous value. Beautiful hotel, comfy, cozy beds and linens, excellent staff and wfficency
Stayed 1 night in Feb 2024
Response from Aloft SFO on 28 Feb 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

octobre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice unique property! Updated !!!
Stayed 1 night in Feb 2024
Response from Aloft SFO on 28 Feb 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

10/10 Excellent

pradeep k

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean rooms. Friendly staffs.
Stayed 1 night in Feb 2024
Response from General Manager on 27 Feb 2024
Dear Pradeep,It was our pleasure to provide you with clean, welcoming accommodations. We're glad you enjoyed your visit, and we look forward to hosting you again at Aloft Hotel San Francisco Airport!

10/10 Excellent

Bob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and shuttle service availability!
Stayed 1 night in Feb 2024
Response from General Manager on 27 Feb 2024
Dear Bob,Thank you for choosing Aloft Hotel San Francisco Airport and for sharing your lovely review. We are delighted that our great location and shuttle were convenient for your trip. It would be an honor to welcome you back on future trips to the area.

10/10 Excellent

Jamal

Stayed 1 night in Feb 2024
Response from Aloft SFO on 22 Mar 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Aloft SFO on 28 Feb 2024
Thank you for choosing the Aloft San Francisco Airport hotel during your stay with us. We hope you had enjoyed your stay and appreciate your post review. We look forward to your next visit!