Sun deck

Reviews of Casa Yunenisa

3 out of 5
Casa Yunenisa
Prolongacion de Iturbide No. 410, San Felipe del Agua, Oaxaca, OAX

Reviews

8.6

Excellent

Rating 10 - Excellent. 90 out of 158 reviews" "
Rating 8 - Good. 44 out of 158 reviews" "
Rating 6 - Okay. 11 out of 158 reviews" "
Rating 4 - Poor. 6 out of 158 reviews" "
Rating 2 - Terrible. 7 out of 158 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Naomi

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This place is pretty but our room had many malfunctions the toilet didn't work, our light was flickering, bad WiFi, sheets were more like rag material,the shower temperature was either extremely hot or cold. The price wasn't worth in my opinion. The restaurant is very good, great chef but there were ants on the table unfortunately.We tried to call for help no one would answer, they gave us a bucket to fix our toilet. They had a heater, safe and hairdryer but the room was alright itself. Place is kinda hidden we had to walk to find taxis. Staff was pretty nice but not super helpful. Overall poor experience won't be renting here again though...
Stayed 2 nights in Nov 2023

10/10 Excellent

Edna

Stayed 1 night in Nov 2023

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa Yunisa
Great place, food excellent, plaster around the pool was chipping and hurts when you step on it, needs repair. Staff are great!
Stayed 2 nights in Nov 2023

4/10 Poor

Amber

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was so friendly and helpful- helped me get a taxi early in the AM, had breakfast available a little early, etc. However the pool was in bad shape (so I didn’t use it- it’s a reason I booked this place), and my room was very smelly and loud. It wasn’t expensive and felt like a safe place to stay.
Stayed 1 night in Aug 2023

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención es muy buena, la limpieza también.
Stayed 1 night in Aug 2023

10/10 Excellent

Nidia

Liked: Staff & service, property conditions & facilities
Hermoso lugar pero para llegar está algo complicado
Stayed 5 nights in Jul 2023

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Algunos huéspedes ruidosos que llegaban tarde por la noche y no hubo quien los callara
Stayed 2 nights in Jun 2023

10/10 Excellent

Lyndie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Yunenisa was like a dream!! The staff was all very kind and accommodating. The pool and common areas were SO beautiful and relaxing and clean. As well as the rooms. I loved it all so much! The continental breakfast was great but there’s also a full menu to choose from (for a cost) until 12pm if you want something more. I would absolutely love to stay here again!
Stayed 5 nights in May 2023

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a lovely property, family friendly, outdoor pool and limited dining facilities. Free coffee, juice and toast in the morning plus a decent breakfast menu. Not open for lunch or dinner and nothing decent within a 15 minute walk. The hotel has no morning hot water, the TV did not operate form on/off from the remote, the heating unit requires an engineer to operate. It was located far further from La Reforma than indicated by the map and taxis were basically $150 pesos wherever you went. It is not handicp accessible - at least not easily although it could be done I guess. I enjoyed my stay but sadly will not be returning.
Stayed 2 nights in May 2023

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, charming, wonderful staff
Stayed 1 night in Apr 2023

8/10 Good

Raul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La casa en sí, es muy agradable La ubicación lejos del centro y el estacionamiento reducido
Stayed 3 nights in Apr 2023

8/10 Good

Heiman

Stayed 1 night in Apr 2022
Response from Casa Yunenisa on 30 Apr 2022
Apreciamos su estancia, gracias por su calificación!

8/10 Good

Heiman

Stayed 2 nights in Apr 2022
Response from Casa Yunenisa on 30 Apr 2022
Apreciamos su estancia, gracias por su calificación!

10/10 Excellent

Daniel

Stayed 4 nights in Feb 2022
Response from Casa Yunenisa on 16 Feb 2022
Agradecemos su estancia, los esperamos pronto!

8/10 Good

M Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Personal amable, no tan silencioso en la noche.
Los jardines y áreas naturales que tienen son muy lindos y están muy bien cuidados. La atención fue muy buena y el desayuno rico. Está incluido el continental, si quieres algo más tiene costo extra, pero tienen muy buenos precios y buena cocina. El único contra es que las paredes son delgadas y se escucha mucho el ruido fuera de las habitaciones. Nos estuvieron despertando personas que llegaban de fiesta en tacones, y en nuestra habitación se escuchaba el timbre de la entrada.
Stayed 1 night in Jul 2021
Response from Casa Yunenisa on 18 Aug 2021
Agradecemos sus comentarios, trataremos de mejorar en la medida de lo posible, los esperamos pronto!

10/10 Excellent

clifford

Amazing value for the price
Incredible place, the scenery and vibe of the property is top class. The hostess was remarkable she went above and beyond helping me with everything I needed
Stayed 1 night in Jul 2021
Response from Casa Yunenisa on 18 Aug 2021
We appreciate your coment, we try our best, hope to have more guests like you.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stairs were a problem for me and dispite my request I was hiven a room with additional flight of stairs. In fairness my request was late. Also there is no proper window in bedroom area and the bed was VERY noicey on one side...gave impression it was breaking. Everything else was wonderful. I loved the view and fresh fruit in the morning.
Stayed 1 night in Jul 2021
Response from Casa Yunenisa on 18 Jul 2021
Thank you for your stay, we appreciate your comments we will work on it!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar de descanso
Un lugar bastante ameno y relajado, algo retirado pero no batallamos para transporte aunq si algo caro pero el hotel bien y el personal muy amable todo el tiempo, la comida muy rica y el lugar limpio y seguro.
Stayed 2 nights in Jun 2021
Response from Casa Yunenisa on 20 Aug 2021
Apreciamos sus comentarios los esperamos pronto, saludos!

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021
Response from Casa Yunenisa on 17 Jun 2021
Agradecemos su estancia.

10/10 Excellent

ARTURO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place it’s amazing people very friendly
Stayed 1 night in Aug 2020
Response from Casa Yunenisa on 8 Aug 2020
We appreciate your feedback, have a great day!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AAA . Very clean. Gorgeous room. Excellent. I recommend.
Stayed 1 night in Jul 2020
Response from Casa Yunenisa on 31 Jul 2020
Agradecemos su estancia y su preferencia, reciba un cordial saludo.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is small and cozy and hidden on the northern outskirts of town. It is a hidden jewel in Oaxaca
Stayed 2 nights in Feb 2020
Response from Casa Yunenisa on 9 Feb 2020
We appreciate your feedback, hope to see you soon.

10/10 Excellent

Verified traveller

Stayed 5 nights in Oct 2019
Response from Casa Yunenisa on 5 Nov 2019
Gracias!

10/10 Excellent

Verified traveller

Stayed 7 nights in Jul 2019

10/10 Excellent

JUAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, everything about it is just cozy, neat and relaxing. Staff was really nice and helpful. Thank you, we’re definitely coming back!
Stayed 3 nights in May 2019
Response from Sonia on 13 May 2019
Thanks for staying with us. We really appreciate your feedback!

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful
Stayed 3 nights in Apr 2019
Response from Casa Yunenisa on 4 May 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road trip
Absolutely beautiful place
Stayed 1 night in Apr 2019
Response from Sonia on 18 May 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, the bed was really comfortable, the staff are very friendly and the place in general is very peaceful and beautiful!
Stayed 2 nights in Mar 2019
Response from Sonia on 18 May 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quiet and peaceful place. A place to relax and enjoy being outside the city.
Stayed 5 nights in Mar 2019
Response from Sonia on 18 May 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, very kind staff, quiet, a bit far from el centro, but totally woth it.
Stayed 2 nights in Jan 2019

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the best. They are courteous and very helpful.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, comfortable, and very clean. And the staff was friendly and helpful. The only downside is that it's a few miles from the center of the city, and there's no public transportation or Uber (but that's not the hotel's fault, obviously.) If you like to walk, it's not a problem. But the staff will also call you a taxi if you ask.
Stayed 3 nights in Nov 2018

8/10 Good

erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, quiet.
The service was excellent, friendly staff. Room was just ok, but the grounds and atmosphere were very nice. Large we'll maintained pool. Breakfast is fruit & coffee, but fresh and gets your day started. Hotel is located in a hilly neighborhood outside city approximately 15 minutes by taxi to Oaxaca Zocalo/ Center. Overall a nice quiet stay. If you place to spend a lot of time in the Zocalo, better to stay in another hotel closer to Centro.
Stayed 4 nights in Oct 2018

10/10 Excellent

Mark, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views, wonderful staff, great breakfasts, cool neighborhood, even if a little far from the city center, fantastic little restaurant right around the corner.
Stayed 4 nights in Oct 2018

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and quiet!!
Great, quiet place to stay. There were some other demanding guests there at the time we were there but the staff was so friendly and kind to us that we agreed to change rooms to help them accommodate the other guests. We were very impressed with the service and the beauty of the house and grounds. If we had a complaint it would be that the pool was cold and needed a little cleaning. Overall, the pool was not bad. We even used the bbq grill and had a cookout. We will definitely stay there again.
Stayed 3 nights in Jul 2018

10/10 Excellent

Alfredo Ruben Pena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with the family
Very good atmosphere. Quiet place and comfortable to relax. It is 10min away from downtown but the quietness is worth it. The only area of improvement would be to offer dinner in the hotel.
Stayed 3 nights in Jun 2018

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect spot to relax
Stayed 4 nights in Mar 2018

10/10 Excellent

Silvia, Juarez, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet.
I had an accident, too many stairs, I fall down, I had to go to the doctor to recover.
Stayed 7 nights in Jan 2018

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of the way but worth the stay
The service, and hotel itself are amazing. For people not worried about staying out to late at night and not having the city life close by this is the place. It is a little bit out of the way but amazingly worth it.
Stayed 2 nights in Jan 2018

10/10 Excellent

Olegs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

4/10 Poor

davel, ontario, canada

Liked: Cleanliness, room comfort
Disliked: Staff & service
Beautiful grounds
Older hotel, always spotlessly clean. Very quiet location. We appeared to be the only guests for 4 of the 5 nights we stayed. A sparse breakfast is served. Few other dining choices nearby. Good value.

8/10 Good

Valenitna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy tranquilo, perfecto para descansar. El desayuno que viene incluido es muy bueno, solo que no respetan el horario en que se sirve, nos dijeron que es de 7am-12pm y el último día quisimos comer algo antes de irnos y nos dijeron que no sería servido hasta las 8am. Aparte de ese detalle, excelente lugar.
Stayed 4 nights in Dec 2023

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente lugar, un poco retirado del centro pero las instalaciones y el personal muy bueno
Stayed 1 night in Jan 2024

10/10 Excellent

Héctor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

NANCY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tienen suficiente estacionamiento solo 4 lugares y si sales es complicado para salir y ya no cuentas con estacionamiento al regresar porque seguramente alguien ya ocupó”el lugar que dejaste. La calle de afuera es muy angosta con el pendiente de que puedan dañar tu auto. Y en general las calles para llegar son muy angostas. Por el precio puedes conseguir habitaciones en el centro con estacionamiento en mejores condiciones. La alberca el agua es muy fría.
Stayed 1 night in Dec 2023

10/10 Excellent

NANCY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar acogedor, personal muy amable Instalaciones limpias. Aunque un poco alejado del centro.
Stayed 1 night in Dec 2023

10/10 Excellent

Juan Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023